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We were visiting Chicago for the weekend with our 2 children. The staff was exceptional. The room was great, pool and spa amazing. Kids had a great time in the pool and were welcome in the restaurant. We really enjoyed the food at the hotel !
I stayed at the hotel while at a conference in Chicago and was pleasantly surprised by the value. It was very elegant and super clean and the staff was great. I would definitely stay there again!
I had a good experience here. We were in town for a football game and the hotel was in walking distance to our destination. The staff was friendly and helpful. The room was clean and comfortable.
My husband and I stayed here on our last night of our Chicago vacation for my birthday. Beautiful staff, wonderful comfort and service. Will be back!
The Gwen was an awesome experience. The hotel was clean and beautiful, the staff were friendly and helpful, it was in a perfect location (elevator access to Michigan Ave). We had drinks at the bar and also had breakfast in the dining area -- both were great! I'd definitely want to schedule another ...
Excelent Service, very friendly staff, everything you need is around you, perfect for a good weekend, good diversion in the casino, shopping at the mall, walk to the theater or the restaurant, all the diversion at the same street.
This hotel is beautiful and sits in an amazing location across from the Bean, Art Institute, near restaurants and shopping. Front desk, concierge and housekeeping service is very good. There's a lobby/lounge/restaurant/bar/gameroom floor that is active, warm, just loud enough, and inviting. The rooms ...
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