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Outstanding service at a beautiful hotel. Great location. Walked all over town, and a few cab rides. Highly recommend. Concierge service was top notch.
Each and every person on the staff was professional and very friendly.
Beautiful hotel with a wonderful staff. Very kind and helpful. A fun get away weekend with my husband and the hotel was perfect. Many thanks to the hotel staff for making it such a lovely visit to Chicago!
Great Room, Great Bed, Great Bath Great Location, Wonderful Gym & Lap Pool Only thing missing was the Keurig The Spa was kind enough to provide the coffee! Would have been nice to relax in room with my java. The coffeemaker is a conspicuous absence. Please replace them.
The staff were friendly and helpful. The breakfast that was free with stay was excellent. Comfortable bed. They left us a nice note with some wine and macrons in the room at check in. We did not use any of the amenities as we were busy in the city. Something to take note of is that you pay the "urban ...
Went there to celebrate Valentine's day. It is a venue we are researching for a wedding in November 2019. The hotel is fantastic, but the service was horrible. Also, when I'm paying that much money for a wedding and room/board I don't want to see pets.
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