Title: Hotel Posada de Tampico - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Posada de Tampico A peaceful retreat with inviting gardens and pools awaits travelers near the airport, where on-site shopping adds convenience to the relaxation experience ## Photo gallery for Hotel Posada de Tampico ![Exterior - Hotel Posada de Tampico (Tampico)](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/e5ec0aa9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Posada de Tampico (Tampico)](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/aa8e3fb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, pool views - Hotel Posada de Tampico (Tampico)](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/69c3a46b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Single Room - Hotel Posada de Tampico (Tampico)](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/c56b6341.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Hotel Posada de Tampico (Tampico)](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/ef5f5cc8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Posada de Tampico offers a tranquil escape with gardens and outdoor pools for adults and kids. Enjoy international dishes at Laguna del Chairel restaurant and on-site designer stores. The free roundtrip airport shuttle ensures seamless travel for visitors. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Free airport shuttle - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=912074&PinnedHotelID=912074&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Grand Double Room ![Grand Double Room](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/w1920h1077x0y0-3916677c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room 8.8 Excellent 36 reviews ### Highlights Balcony Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains - 301 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Grand Single Room ![Grand Single Room](https://images.trvl-media.com/lodging/1000000/920000/912100/912074/c56b6341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Single Room 8.0 Very good 7 reviews ### Highlights Air conditioning Heating Connecting rooms available Flat-screen TV Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTampico-Hotels-Hotel-Posada-De-Tampico.h912074.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTampico-Hotels-Hotel-Posada-De-Tampico.h912074.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.27466%2C-97.87489&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dQydPXiEXpGTE9MiPgOmtRxoEPA=) Prol. Av. Hidalgo 5300, esq. Loma Real, Fracc. Lomas de Chairel, Tampico, TAMPS, 89360 #### What's nearby - Plaza Herradura Shopping Center \- 3 min walk \- 0.3 km - Autonomous University of Tamaulipas \- 10 min walk \- 0.9 km - Lomas de Rosales Park \- 15 min walk \- 1.3 km - Tres Arcos Shopping Center \- 17 min walk \- 1.5 km - Tampico Automobile and Transportation Museum \- 4 min drive \- 3.0 km #### Getting around - Tampico, Tamaulipas (TAM-General Francisco Javier Mina Intl.) - 7 min drive #### Restaurants - ‪Starbucks - ‬9 min walk - ‪Sanborns - ‬7 min walk - ‪KFC - ‬7 min walk - ‪Dairy Queen - ‬8 min walk - ‪Degas Café - ‬7 min walk ## About this property ### Hotel Posada de Tampico Hotel near the airport At Hotel Posada de Tampico, you can look forward to a free roundtrip airport shuttle, a poolside bar, and designer stores on site. The on-site international cuisine restaurant, Laguna del Chairel, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - A front-desk safe, luggage storage, and ATM/banking services Room features All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 42-inch flat-screen TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Garden](https://images.trvl-media.com/lodging/49000000/48420000/48416700/48416667/e98f64fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Antonio Tampico - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 494 reviews CA $70 CA $83 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=48416667&PinnedHotelID=48416667&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1760000/1753100/1753018/5b9c5e8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Tampico Tampico - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 979 reviews CA $93 CA $111 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1753018&PinnedHotelID=1753018&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/900000/896900/896820/c1a47618.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Tampico Tampico - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 631 reviews CA $112 CA $133 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=896820&PinnedHotelID=896820&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/20000000/19570000/19562400/19562362/bf878bf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hafersons Inn Hotel & Suites Ciudad Madero - Pool - Breakfast included - Kids pool - Free WiFi 8.8 Excellent 820 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19562362&PinnedHotelID=19562362&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/24000000/23210000/23208600/23208591/5e7eadac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royal Tampico Tampico - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 428 reviews CA $65 CA $77 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=23208591&PinnedHotelID=23208591&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1410000/1407300/1407235/6cc65df7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Tampico Aeropuerto Tampico - Pool - Breakfast included - Free airport shuttle - Parking included 9.0 Wonderful 1,002 reviews CA $114 CA $136 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=1407235&PinnedHotelID=1407235&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23140000/23132900/23132886/0c9882e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Tampico Tampico - Pool - Free airport shuttle - Kids pool - Parking included 9.2 Wonderful 557 reviews CA $132 CA $157 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=23132886&PinnedHotelID=23132886&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/17000000/16130000/16129300/16129262/5a0dbf23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Tampico Centro Zona Centro - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 792 reviews CA $103 CA $123 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=16129262&PinnedHotelID=16129262&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed with Sofa bed, Non Smoking | Living area](https://images.trvl-media.com/lodging/2000000/1330000/1327500/1327412/cbd25768.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn By Hilton Tampico Zona Dorada Tampico - Breakfast included - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 644 reviews CA $111 CA $132 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1327412&PinnedHotelID=1327412&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/96000000/95550000/95549600/95549591/bb97ddfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FIESTA MIRAMAR Ciudad Madero - Pool - Hot tub - Pet friendly - Free WiFi 8.8 Excellent 71 reviews CA $87 CA $117 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=95549591&PinnedHotelID=95549591&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 10:00 AM to 6:00 PM on request - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 320 per person - A bar/lounge - A poolside bar - A restaurant - Couples/private dining ### Restaurants on site - Laguna del Chairel ### Things to do - Children's pool - Designer stores - Gym - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 10 meeting rooms - 24-hour business center - Conference space ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 9 accessible parking spaces - 9 steps to reach entrance - Accessible shuttle - Area rugs in room - Front entrance ramp - Hardwood flooring in room - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 2 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 320 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Posada De Tampico Posada De Tampico Hotel Posada Tampico Posada Tampico Hotel Posada de Tampico Hotel Hotel Posada de Tampico Tampico Hotel Posada de Tampico Hotel Tampico ## Frequently asked questions ### Does Hotel Posada de Tampico have a pool? ### How much does it cost to stay at Hotel Posada de Tampico? ### Is Hotel Posada de Tampico pet-friendly? ### How much is parking? ### What time is check-in at Hotel Posada de Tampico? ### What time is check-out at Hotel Posada de Tampico? ### Does Hotel Posada de Tampico provide a shuttle to the airport? ### Where is Hotel Posada de Tampico located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Posada de Tampico Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 560 8 - Good 257 6 - Okay 99 4 - Poor 48 2 - Terrible 39 ## Reviews ### 8/10 Good #### Jose Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is always great ##### Jose Stayed 1 night in Dec 2025 ### 4/10 Poor #### Glenda Dec 3, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The first room the reception gave me was neglected, she should have made sure that it was clean. But the hotel restaurant workers were very polite. ![There was a dirty blanket in the tub.](https://a.travel-assets.com/ugc/hotel-reviews/96311575-3d10-4171-8efd-8e14b1aad31a-1764733216608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![There was a dirty rag in the sink.](https://a.travel-assets.com/ugc/hotel-reviews/2bea7755-6179-4abc-8fe5-5169be19281e-1764733217189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Glenda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### julio Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good place to stay ##### julio Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jonathan Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the place, the services, and the staff! ##### Jonathan Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Sarah Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was wonderful about this hotel. A beautifully maintained historical hotel ##### Sarah Stayed 1 night in Nov 2024 ### 6/10 Okay #### Maria Elizabeth Jul 31, 2025 Liked: Staff & service The AC unit was not blowing cold air. Breakfast was good, and the pool time was wonderful. ##### Maria Elizabeth Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jeff Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of dining options within walking distance. ##### Jeff Stayed 1 night in Jul 2024 ### 8/10 Good #### Esmeralda Feb 10, 2025 Liked: Cleanliness, staff & service, room comfort #### Good stay Hotel Posada is dated and Wi-Fi is terrible. But staff is wonderful, breakfast was good, rooms were confortable and clean. I enjoyed my stay. ##### Esmeralda Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Jack Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone is friendly and they make themselves helpful. Furniture is not new but spacious comfortable rooms. Swimming pool great! ##### Jack Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Paul Jul 1, 2025 Liked: Staff & service No frig , microwave, alarm clock and wash cloths. Got ran out of pool area for drinking a beer that wasn’t purchased at restaurant. Front desk, restaurant waiters and cashier were excellent. Also there airport shuttle driver was excellent. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d3b8c32-5ff5-4fe3-a004-91b9d077b191-1751337315722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6be1ffbc-aa7a-4c60-bb5a-679fea4c58db-1751337341702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Xochitl Sep 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service, pool area, very clean... For sure I will come back soon... Highly recommended 👍💯 ##### Xochitl Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Martin Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so helpful ##### Martin Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Cynthia Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and helpful. All was clean and in good order. There wasn't a lot of lighting in the room at night. The airport shuttle isn't available during off-hours but staff kindly got me an inexpensive taxi that showed up on time. ##### Cynthia Stayed 1 night in Sep 2024 ### 8/10 Good #### JUANITA Jan 6, 2025 Liked: Cleanliness, staff & service I like that the room was extremely clean and the staff were always friendly and ready to help in anything I needed. The area is one of the best in Tampico and the hotel has a very nice pool. I didn’t like that there is no elevator and you have to carry your luggage through the stairs. Also; the washroom has only half a glass door and it is very small and you need to be careful not to get everything wet when you are taking a shower. They also have a shuttle to the airport which add value to the hotel, they picked me up on time and it is a big van. I found the restaurant a little bit expensive for the small buffet they have and that you need to wait for someone to serve the food to you even when it is a buffet. But again, customer service was extremely good and everyone working there were very helpful and friendly. ##### JUANITA Stayed 13 nights in Dec 2024 ### 2/10 Terrible #### Antonio Aguilar Nov 27, 2024 Disliked: Cleanliness, amenities, property conditions & facilities the room they gave us had a sewer drainage INSIDE the room! mattress are old and dirty and i haven't seen bed sheets so percussed/tarnished dirty looking in a while. Same thing for towels ... This Hotel needs to invest in their bed sheets, towels, and mattresses. its a Hotel, not a motel This hotel does not have a security box inside the rooms ( at least not all rooms) if you want to secure your valuables< you need to take them to front desk ... customer service at Restaurant was good. ##### Antonio Aguilar Stayed 6 nights in Nov 2024 ### 6/10 Okay #### Jason Oct 6, 2025 Liked: Cleanliness, staff & service I only gave it 4 stars as there are many good things about this property but with that comes many bad things. 1st the good; - Pool always perfect swimming temperature and I always had it to myself everyday I swam. - Staff were absolutely amazing and always accommodating and willing to help as much as they could. Spoke dual language at reception made check-in and check-out flawless. - Security for the property was good and always greeted each person/vehicle with respect while maintaining safety of property. Now the bad, you’ll notice a theme; - Air conditioning in room wasn’t cool enough and tried adjusting but to no avail it did not work. - Hot water in shower took nearly a week to finally happen. When it did it was extremely sufficient but still shouldn’t have taken as long even after asking for it to be tended too. - Not much lighting in the room, but that isn’t overly bad sometimes. Although had to open the curtains to the room just to get more light in the room. - Not allowing visitors into the rooms (this I understand for safety and security). Same time I have friends who live in this city and only see while I’m here on vacation. - Located on a hill, so if older it’s harder on the legs to walk up a path and not have any stairs with railings. Overall it’s a nice property and the location is close to everything. I would recommend this to people and myself I would stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/cdf689bd-c1e5-4c3b-910d-7c2faafa1da4-1759781888032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Rhonmy Dec 9, 2025 Liked: Cleanliness, property conditions & facilities Excelente ##### Rhonmy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Azael Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Azael Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lilian Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Lilian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rosalba Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Rosalba Stayed 2 nights in Jun 2025 ### 8/10 Good #### Jose Jun 27, 2025 Liked: Property conditions & facilities Great ##### Jose Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yesenia Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Yesenia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Horacio Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente ##### Horacio Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Yesenia Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Yesenia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### jesus antonio Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### jesus antonio Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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