Krystal Grand Nuevo Vallarta – All Inclusive

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Primary image
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationNuevo Vallarta Beach3 min walk
  • Popular LocationFlamingos Golf Club5 min drive
  • Popular LocationPlaza Lago Real Shopping Center15 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)24 min drive

Choose dates to view prices

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Krystal Grand Nuevo Vallarta – All Inclusive is next to a golf course and on the beach. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nuevo Vallarta Beach. Traveling with kids? Consider Splash Water Park Vallarta and Rancho Mi Chaparrita. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • Flamingos Golf Club - 5 min drive
  • Paradise Plaza Shopping Center - 14 min drive
  • Plaza Lago Real Shopping Center - 15 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • La Quinta di Francesco - 20 min walk
  • Restaurant Ixta - 4 min drive
  • La Negra - 4 min drive
  • Karen's Place - 5 min drive
  • Restaurant Le Bistrot - 5 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and minibars (stocked with some free items). LED televisions are featured in guestrooms. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eternity Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 3800 fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Hacienda El Mortero
  • The Grill
  • Ayami
  • Restaurante "O"

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 8

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • MP3 dock

Food and drink

  • Free minibar (some items)
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 71 out of 283 reviews
5 - Excellent 25%
Rating 4 - Good. 65 out of 283 reviews
4 - Good 23%
Rating 3 - Okay. 65 out of 283 reviews
3 - Okay 23%
Rating 2 - Poor. 46 out of 283 reviews
2 - Poor 16%
Rating 1 - Terrible. 36 out of 283 reviews
1 - Terrible 13%

3.8/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very far away from the city, I’f you’re looking for more of a party scene stay closer to downtown.
Stayed 4 nights in Jul 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was horrible
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn't like our hotel room. It was old and outdated.
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. I loved the adult-only pool. The service at the pool was amazing. The snacks/ fish tacos at the pool were easy to grab and convenient. Dinner reservations were a little hard to do since you had to wake up and go make reservations for the following day. We ended up walking in to a restaurant and they took us in without reservation. We did not get in the infinity pool, because we noticed tons of kids and the water a little dirty. One of the days it was shut down because there was something gross in it. Our room was gorgeous with an amazing 10th floor view. The food was amazing. It was so good that I couldn't get enough. The food made it all worth it. The drinks were okay. Some were too sweet and beer selection sucked. I would stay here again.
Stayed 5 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing. They were always so nice and helpful. The rooms could use some updating. The biggest complaint was the quality of the food. They could use updates on the food selection.
Stayed 3 nights in Jul 2022