Find Hotels by Independent in Downtown Puerto Vallarta from CA $68

"Pool water was warm excellent customer service "

"This is definitely one of the best resorts and hotels I’ve ever been to. Staff were always polite and accommodating. Most of them spoke very good English and they were easy to talk to. Room service comes around twice a day to make sure any rooms don’t get kissed for the cleaning process. Ocean is very warm and the white sand beaches are dream-like. The visibility of the ocean is typical for the pacific west coast. Murky and sandy and not much visibility. You can choose to not tip but everyone does because the service you get is usually amazing. Minibar restocked every day but you don’t need it because they have a lot of bars around the resort and near the beach that serve high quality drinks. Activities such as beach volleyball, ping pong and dance class are some that my partner and I enjoyed a lot. We would like to give a huge shoutout to Alonso who works at the buffet for his exceptional serving and customer service. Some of the best we have ever had. Will be back to another RIU in the future."

"Todo de maravilla gracias "

"The staff is kind and helpful. Food need work and some areas look like they need some maintenance. The lady in reception Cassandra R is amazing as well as many others. But she was knowledgeable professional and always willing to help you "

"Amazing stay here, one of the best all inclusive options out there. We will definitely be returning. Amazing staff and dining. "

"Everything"

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"Great value"

"Great hotel, great service, activities for kids are great, Thanks to Leo at the kids club."