3/5 Okay
Jocelyn
Travelled with family, Travelled with group
Aug 10, 2022
Liked: Staff & service
The property itself and the room was nice and kept clean. Upon arrival, the main pool areas were filthy, full of fungus and green water for almost 2 days of our stay. The pools were then cleaned, but always had floating debris in them. The buffet food was okay. Flavor was good, but there was the same food served literally everyday. We ended up going elsewhere spending money instead of using our all inclusive meals because we got so tired of the same food. The restaurants on site needed reservations, which were so hard to get and had limited spots, so we didn’t even get to try those. There was one elevator working for the entire hotel, which took forever of course staying on the 7th floor. The beach and other included food spots are across the street. The hotel is pretty much split in two so there was constant walking across the street to get to the beach/food and back to the hotel. I don’t think I’ll be back here or recommend it to anyone I know. I wasn’t pleased with the experience at all.
Stayed 6 nights in Aug 2022