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Overview of Hotel Tropicana

Photo gallery

Guest reviews

3.8 / 5Good
1,513 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

Popular LocationPlaya de los Muertos1 min walk
Popular LocationLos Muertos Pier4 min walk
Popular LocationMalecon3 min drive
AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)32 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room

    Standard Room

    Room amenities

    • Sleeps 2
    More details
  • Superior Room

    Superior Room

    Room amenities

    • Sleeps 4
    More details
  • Junior Suite, 2 Double Beds

    Junior Suite, 2 Double Beds

    Room amenities

    • Ocean view
    • Sleeps 4
    More details
  • Superior Room, 1 King Bed

    Superior Room, 1 King Bed

    Room amenities

    • Sleeps 2
    More details

About this area

Puerto Vallarta

Located on the beach, Hotel Tropicana is in Puerto Vallarta's Romantic Zone neighbourhood, a walkable area with good shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Travelling with kids? Consider Vallarta Adventures and Vallarta Zoo.

Popular Location

What's nearby

  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 4 min walk
  • Camarones Beach - 16 min walk
  • Malecon - 3 min drive
  • La Isla - 26 min drive

Getting around

  • Central Camionera Station - 33 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 32 min drive

About this property

Hotel Tropicana

3-star hotel on the beach, near Playa de los Muertos
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers. All 160 rooms offer room service (during limited hours), TVs with cable channels, and free bottled water. Other amenities available to guests include ceiling fans, safes and showers.
Hotel Tropicana offers 160 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Food and drink

Cooked-to-order breakfast available for a fee daily 8:30 AM–noon: MXN 80 per person
1 restaurant
1 bar
Room service available

Things to do

Children's pool
Outdoor pool

Family friendly

Babysitting/childcare
Children's pool
Outdoor pool

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Porter

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden

More

Beach towels
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Shower

Entertainment

TV channels
TV

Food and drink

Free bottled water

More

Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: MXN 80 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 9 AM to 9 PM
All reviews

Guest reviews

5 - Excellent
420
4 - Good
598
3 - Okay
298
2 - Mediocre
125
1 - Poor
72
4.1
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.6
Property condition

3/5

  • Disliked: Staff & service

Upon checking in I requested a upgrade and paid for different room. The room wasn’t a upgrade according to staff and I requested another room and eventually did receive the upgrade. Prior to checking out after 5 days on the beach and enjoying our family asked for a late checkout they didn’t want to accommodate a extra hour without paying for a 1/2 day fee. After a a few exchanged words I was disappointed and we left. The hotel is old and outdated and the street vendors on the beach are aggressive and annoying. The hotel needs to curb this situation it’s just to much, you cannot get a break.

Stayed 5 nights in Mar. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were unable to take this trip because of the Covid-19 outbreak and our Canadian government prohibited travel. Hotel Tropicana has refused to refund our money despite several calls expressing our circumstances. When we asked about the possibility of a credit for future travel, our phone calls and emails were ignored. We were loyal customers of this property and we’ve been treated terribly during this sad and terrifying global crisis! Please pass this review directly to the hotel.

Stayed 4 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Convenient, close to stores and restaurants Clean not busy. Friendly staff, nice pool. Cons- dont have fridge, ice machine...

Stayed 11 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The first day we arrived, we were given a room with no dresser and only one bed. We had paid for a "superior" room which this clearly wasn't. The next morning I complained to a clerk at the front desk. He checked and reassigned us to a new room. The only hitch was that we had to check out at noon and couldn't check back in until three PM. We did that, but it was totally unwarranted since we were staying almost a full week. The new room was wonderful with a great view. The staff were always very friendly and helpful. They have a very nice cafe with great serving personnel. However, the cafe is not open for dinner. The breakfast was very good with an excellent buffet. The view from the hotel was outstanding. Since the hotel is built on a hill, there are many steps to negotiate going from the hotel to the cafe or the beach. This isn't really a problem unless you have a physical impairment which makes steps difficult. If we go back to Puerto Vallarta we definitely would stay there.

Stayed 6 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

BEAUTIFUL LARGE POOLS. ON A GORGEOUS BEACH. FOOD AT RESTAURANT WAS JUST OK. THEY DO TRY TO PUT YOU IN AN INFERIOR ROOM TO BEGIN WITH. OTHERS HAD TO DEAL WITH IT ALSO. WE DID END UP WITH WHAT WE WERE SUPPOSED TO HAVE. ALL IN ALL WAS GREAT.

Stayed 15 nights in Mar. 2020