- Disliked: Staff & service
Upon checking in I requested a upgrade and paid for different room. The room wasn’t a upgrade according to staff and I requested another room and eventually did receive the upgrade. Prior to checking out after 5 days on the beach and enjoying our family asked for a late checkout they didn’t want to accommodate a extra hour without paying for a 1/2 day fee. After a a few exchanged words I was disappointed and we left. The hotel is old and outdated and the street vendors on the beach are aggressive and annoying. The hotel needs to curb this situation it’s just to much, you cannot get a break.