5/5 Excellent
Shanon
Travelled with partner
Jun 25, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property left me wanting more! Overall, a great experience! Incredible waitstaff, guest services team, concierge, photographers, spa staff, housekeeping and so many more I may have left out. it’s obvious they love what they do and we were made to feel special and important! Grounds were pristine and beautiful. Building dated and much older, but who cares, they have maintained it very well! Great variety of dining options and while the food was decent, it didnt wow us. Quality has room for improvement, but has huge potential. Again, we loved the property and were still able to find something. Honestly, the resort’s bartenders were what disappointed us. I don’t know why, maybe tired and overworked? Felt like we were often a bother, which again, can make or break a property like HRH, where Bartenders in a resort play a critical role in your success! Thank you HRH, for helping us create memories to last a lifetime! Can’t wait to return! Rock on!
Stayed 4 nights in Jun 2022