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Buenaventura Grand Hotel & Great Moments - All Inclusive

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Exterior
3 restaurants, breakfast, lunch, dinner served; international cuisine
Shower, rainfall showerhead, free toiletries, hair dryer
Fitness facility
3 bars/lounges, 2 poolside bars, beach bar

Overview of Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationUno7 min walk
  • Popular LocationCamarones Beach9 min walk
  • Popular LocationMalecon12 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)26 min drive

Room options

About this area

Puerto Vallarta

Located on the beach, Buenaventura Grand Hotel & Great Moments - All Inclusive is in Colonia 5 de Diciembre neighborhood and is connected to a shopping center. The Church of Our Lady of the Refuge and Malecon are notable landmarks, and the area's natural beauty can be seen at Camarones Beach and Hill of the Iguana. Teatro Vallarta and Uno are two other places to visit that come recommended. With kayaking, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Guests appreciate the property's central location.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • Teatro Vallarta - 5 min walk
  • Uno - 7 min walk
  • Camarones Beach - 9 min walk
  • The Church of Our Lady of the Refuge - 9 min walk
  • Malecon - 12 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 26 min drive

Restaurants

  • Pepe's Tacos - 2 min walk
  • El Barracuda - 2 min walk
  • El Andariego - 1 min walk
  • Benjas Bar y Mariscos - 2 min walk
  • El carboncito - 2 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star all-inclusive property near Malecon
Located close to Teatro Vallarta and Uno, Buenaventura Grand Hotel & Great Moments - All Inclusive provides 2 poolside bars, a beach bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to aromatherapy, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • Massage treatment rooms, a gift shop, and multilingual staff
  • A computer station, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the breakfast and proximity to shopping
Room features
All 231 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch LED TVs with cable channels
  • Childcare services, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 16 feet
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 111 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

Does Buenaventura Grand Hotel & Great Moments - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Buenaventura Grand Hotel & Great Moments - All Inclusive?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Buenaventura Grand Hotel & Great Moments - All Inclusive on Jun 6, 2023 start from CA $320.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Buenaventura Grand Hotel & Great Moments - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Buenaventura Grand Hotel & Great Moments - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, surfing/body boarding, and more.

Where is Buenaventura Grand Hotel & Great Moments - All Inclusive located?

Located in Colonia 5 de Diciembre, this beachfront property is in the city center and within a 10-minute walk of Teatro Vallarta, Uno, and Camarones Beach. The Church of Our Lady of the Refuge and Malecon are also within 15 minutes.

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1008 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 292 out of 1008 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 147 out of 1008 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 77 out of 1008 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 74 out of 1008 reviews" "
" "2 - Terrible 7%

8.5/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

2/10 Terrible

Bolivar, San Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All what I can tell more negative things than positive. Check in / lobby terrible service, specially David. Housekeeping, minibar, room service are terrible. First time evert I had to pay for room service in an all inclusive hotel. Best customer service will be at Sunset restaurant and the bar is next to it. Andra and Victor are awesome people they always have a smile in their face.
Stayed 7 nights in May 2023

8/10 Good

Tomiko Beth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally delicious food, clean facilities, and great common areas. My only critique is that the service tended to be sub par -- our mini fridge was rarely restocked (and even then, only with 2 water bottles despite three of us staying in the room), the front desk never picked up the phone, and often the servers would not permit our group of 6-8 people (including 2 small kids) to sit together in the buffet dining area. Besides Edgar (who was wonderful!!), the staff did not seem very happy or helpful in general. Also, a new bottle of face lotion went missing from our room -- something that we would not have taken out of the room, so clearly was taken by housekeeping. Finally, the hotel is extremely strict about not loosing room keys and towel keys, and will charge you 2500 mx if you loose any of them.
Stayed 7 nights in May 2023

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly, clean property great food and entertainment.
Stayed 5 nights in May 2023

10/10 Excellent

saturnius d

Great place
Stayed 6 nights in May 2023

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was a dream honeymoon for us. The food, drinks, staff, and property were excellent. Would highly recommend.
Stayed 7 nights in May 2023

8/10 Good

Amy, Snoqualmie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a king bed room with an ocean view. When we got to our room, it had an ocean view but two double beds. We went down right away to ask to move and we were given some pushback. However, they did move us the next day and the room was wonderful.
Stayed 4 nights in May 2023

8/10 Good

Joceyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The stay itself was good. I enjoyed the buffet and the drinks! Shout out to the bar tenders! I just disliked when I had to call multiple times for guest services to answer and the fact that we were accused of drinking our drinks when in reality the worker had marked that our fridge was already filled…customer service varies. You either get great customer service or very dismissive service, took a while during the dining services.
Stayed 4 nights in May 2023

10/10 Excellent

Jose

Travelled with family