Buenaventura Grand Hotel & Great Moments - All Inclusive

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On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
On the beach, beach massages, beach bar
2 outdoor pools

Overview of Buenaventura Grand Hotel & Great Moments - All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationMalecon12 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)20 min drive
  • Popular LocationNuevo Vallarta Beach31 min drive
  • Popular LocationPlaya Mismaloya31 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on the beach, Buenaventura Grand Hotel & Great Moments - All Inclusive is in Colonia 5 de Diciembre neighborhood and is connected to a shopping center. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Zoo are also worth visiting. Looking to get your feet wet? Kayaking, snorkeling and water skiing adventures can be found near the property. Guests appreciate the property's central location.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • Teatro Vallarta - 5 min walk
  • Uno - 7 min walk
  • Malecon - 12 min walk
  • Nuevo Vallarta Beach - 31 min drive
  • Playa Mismaloya - 31 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

Restaurants

  • El Carboncito - 2 min walk
  • Cesare - 3 min walk
  • Mariscos La Tia - 3 min walk
  • Restaurant Rio Grand - 4 min walk
  • La Traviata - 4 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. All 231 rooms feature modern comforts like LED TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

SHAKTI has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/boogie boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (111 square feet)
  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 14 2022 to August 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 399 out of 973 reviews
5 - Excellent 41%
Rating 4 - Good. 318 out of 973 reviews
4 - Good 33%
Rating 3 - Okay. 130 out of 973 reviews
3 - Okay 13%
Rating 2 - Poor. 64 out of 973 reviews
2 - Poor 7%
Rating 1 - Terrible. 62 out of 973 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, close walk to town, wonderful staff and lovely adult pool with an amazing views. Only down was the hotels nightly weddings on the beach out front. The excessively loud music thumping well after 12am made for nights with less sleep than desired .
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Horrible hotel. Try asking for bottled water and get blown away that you can’t get any. Food is bland. Had our water shut off to the room. Sub par especially for all inclusive
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t often review holidays but this one deserves it. The benaventura was a delight. Two very key things stood out.. the cleanliness and the most outstanding service we received. Food was decent with lots of selection, rooms great and clean, pool and beach are delightful. But the service really stood out. Nothing was too much for the staff. Always a smile and a willingness to go the extra mile. My wife and two teenage kids had a blast. Thank you for a great holiday.
Stayed 6 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
Lack of consistency in service provided. Some days were excellent on others service was non-existent. For example no one came to serve us coffee for bfast on two occasions, on another we left after going in for lunch because no one bought us cutlery,on yet another our server watched us get up and go to the lobby bar to get drinks twice and literally didnt check on us once during the meal. Def got the feel that the older wait staff were professionals who are great at their job, but most of the younger Staff just didnt seem to care.Room Service was horrible to put it mildly, only good option were their nachos.Room we were in were dated, safe broken, shower drained very slowly, as did the toilet.
Stayed 7 nights in Apr 2022