The air-conditioned, 234-room, 4-story hotel consists of 3 wings forming a "U" facing the ocean. For checking email, the lobby includes an Internet kiosk, and public areas offer complimentary wireless Internet access. A safe-deposit box at the 24-hour front desk protects valuables, a concierge desk is on hand to provide advice and assistance, and luggage storage is available for guests' convenience. Like all major Puerto Vallarta resorts, the Buenaventura Grand Hotel & Great Moments - All Inclusive purifies its water.
Guests planning a variety of events can find resources at the Buenaventura Grand Hotel & Great Moments, including a business center with a meeting room, as well as audiovisual equipment, technology support staff, banquet facilities, event catering, and wedding and event planning services. The hotel also provides a dry cleaning/laundry service. Parking is provided free of charge, as well as the breakfast.
With multiple outdoor swimming pools and a children's pool, and enjoying an enviable beachfront location, the Buenaventura Grand Hotel offers a variety of activities ranging from diving and sport fishing to beach volleyball or pool aerobics. Special programs are designed to suit different age groups, from children to seniors. In the evenings, the Buenaventura activities team can direct guests to the hotspots of Puerto Vallarta's nightlife.