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Hotel Portonovo Plaza Malecón

Photo gallery for Hotel Portonovo Plaza Malecón

Standard | In-room safe, desk, soundproofing, free WiFi
Outdoor pool
Front of property
Standard | In-room safe, desk, soundproofing, free WiFi
Meeting facility

Overview of Hotel Portonovo Plaza Malecón

VIP Access

Hotel Portonovo Plaza Malecón

3.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationMalecon6 min walk
  • Popular LocationChurch of Our Lady of Guadalupe15 min walk
  • Popular LocationCuale Island18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Puerto Vallarta

Hotel Portonovo Plaza Malecón is located in Downtown Puerto Vallarta, a neighborhood in Puerto Vallarta, and is in the entertainment district and near the beach. Malecon and Casa de la Malinche are local landmarks, and the area's natural beauty can be seen at Camarones Beach and Hill of the Iguana. Los Arcos and Cotton House are also worth visiting.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • Teatro Vallarta - 1 min walk
  • Camarones Beach - 3 min walk
  • Malecon - 6 min walk
  • Church of Our Lady of Guadalupe - 15 min walk
  • Cuale Island - 18 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • Starbucks - 2 min walk
  • Rico Mac Taco - 1 min walk
  • Café la Ventana - 2 min walk
  • Mangos Beach Club - 2 min walk
  • Doña Lolita - 1 min walk

About this property

Hotel Portonovo Plaza Malecón

3-star hotel near Cruise Ship Terminal
Hotel Portonovo Plaza Malecón is located close to Malecon, and provides free continental breakfast, a rooftop terrace, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A computer station, a 24-hour front desk, and tour/ticket assistance
  • Concierge services, a front-desk safe, and smoke-free premises
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 45 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (200 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • 32-inch LCD TV

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Does Hotel Portonovo Plaza Malecón have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Portonovo Plaza Malecón?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Malecón on Apr 20, 2023 start from CA $103.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Portonovo Plaza Malecón pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portonovo Plaza Malecón?

Self parking is free at this property.

What time is check-in at Hotel Portonovo Plaza Malecón?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Portonovo Plaza Malecón?

Check-out is at noon.

Where is Hotel Portonovo Plaza Malecón located?

Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Teatro Vallarta and Malecon. Cruise Ship Terminal and Playa de los Muertos are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Portonovo Plaza Malecón and receive a full refund?

Yes, Hotel Portonovo Plaza Malecón offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Portonovo Plaza Malecón cancellation policy on our site for more details about any exclusions or requirements.

Hotel Portonovo Plaza Malecón Reviews

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 998 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 414 out of 998 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 142 out of 998 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 52 out of 998 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 31 out of 998 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

6/10 Okay

Guadalupe

Travelled with partner
Liked: Staff & service
The hotel is perfect if you plan to spend your trip exploring. It’s in a great location and staff is very nice and helpful. The downside is that you play Russian roulette with what room you’ll get. I’ve stayed here 3 times before and have gotten decent rooms but have also gotten unkept rooms. This time, my room had no hot running water, very poor lighting, and moldy mirrors. I will say, that you can ask for a different room (which I’ve had to do before for worse situations) and staff are very accommodating.
Stayed 5 nights in Mar 2023

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time there. I like the property, staff very friendly, perfect location for restaurants and stores. near the Malecon!
Stayed 5 nights in Mar 2023

10/10 Excellent

Ember, Spruce Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here. The hotel is clean. Staff were very friendly. My only complaint is there was barely any hot water. My room was quiet. If you have a room with a balcony it would be loud I think. The breakfast was amazing - cooked fresh and every day different items on the menu. Don’t forget to tip the lovely breakfast staff. I didn’t go in the pool but it looked clean and maintained. I stayed on the 1st floor. Everything was great I would stay here again. Great location too. Walking distance to the malecón.

6/10 Okay

Anne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Generally, it was OK however, there were a couple of issues which concerned me. The major one was a smell in the room of sewer or mould, inside the closet on the ceiling mould was very visible. Another issue was my key card m, it never worked after used once I would always have to go downstairs to get it re-programmed that happened every day of the three days that we stayed there.
Stayed 3 nights in Mar 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of downtown. Clean, modern, great staff. Enjoy the Mexican breakfast.
Stayed 3 nights in Mar 2023

8/10 Good

Esperanza A

Travelled with partner
Liked: Cleanliness, staff & service
Close to everything , did not have hot water towards the end of my trip
Stayed 9 nights in Mar 2023

10/10 Excellent

Steven, Pacifica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fairly priced
Stayed 2 nights in Mar 2023

4/10 Poor

WILDA

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our room had damaged furniture, the shower door couldn't be closed, water run into the rest of the bath room, the pool was filthy as well as the plexiglass around the pool. We checked out half way through our stay for a better hotel. Front desk people were not interested in hearing our reasons for leaving. Beds were comfortable, good breakfasts.
Stayed 8 nights in Feb 2023

8/10 Good

Kevin, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the roof top breakfast, great service from girls working
Stayed 5 nights in Mar 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazing. Super friendly. The wifi didn’t work at all during my stay. I let the front desk know and they basically said, yeah. It sucks. I was also excited to use the rooftop pool but it looked gross to be honest. Like it hadn’t been cleaned or maintained, water was cloudy and not appealing. Aside from that, the place was fine. Room was decent, location was excellent. I probably wouldn’t stay there again because of the wifi and pool.
Stayed 8 nights in Feb 2023