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Overview of Hotel Portonovo Plaza Malecón

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, free WiFi, linens

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMalecon6 min walk
    Popular LocationCaballito10 min walk
    Popular LocationLa Iglesia de Nuestra Senora de Guadalupe14 min walk
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)22 min drive
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About this area

Puerto Vallarta

Located in Puerto Vallarta, Hotel Portonovo Plaza Malecón is in the city center and near the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Zoo are also worth visiting.
Visit our Puerto Vallarta travel guide
Popular Location

What's nearby

  • Malecon - 6 min walk
  • Playa Las Glorias - 6 min walk
  • Caballito - 10 min walk
  • La Iglesia de Nuestra Senora de Guadalupe - 14 min walk
  • Cuale Island - 18 min walk

Getting around

  • Central Camionera Station - 10 min drive
  • AirportLicenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • El Carboncito — 4 min walk
  • Captain Don's — 4 min walk
  • Elbarracuda — 5 min walk
  • La Bodega Del Medio — 5 min walk
  • India Gate Puerto Vallarta — 5 min walk

About this property

Hotel Portonovo Plaza Malecón

3-star Puerto Vallarta hotel in Downtown Puerto Vallarta, walk to Malecon
An outdoor pool, a fitness center, and a rooftop terrace are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and concierge services. All 45 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include free local calls, hair dryers, and safes.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (200 square feet)

Outdoors

  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 26 2020 to December 31 2020 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Hotel Portonovo Plaza Malecón and receive a full refund?
Yes, Hotel Portonovo Plaza Malecón offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Portonovo Plaza Malecón cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Portonovo Plaza Malecón have a pool?
Yes, this property has an outdoor pool.
Is Hotel Portonovo Plaza Malecón pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Portonovo Plaza Malecón?
Self parking is free at this property.
What time is check-in at Hotel Portonovo Plaza Malecón?
Check-in is from 3 PM - 5:30 AM.
What time is check-out at Hotel Portonovo Plaza Malecón?
Check-out is at noon.
Where is Hotel Portonovo Plaza Malecón located?
Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Teatro Vallarta and Malecon. Playa de los Muertos and Olas Altas Street are also within 1 mi (2 km).
4.0
Very good
5 - Excellent
251
4 - Good
347
3 - Okay
108
2 - Poor
37
1 - Terrible
19

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Pros: Location was awesome, locked safe in room, hair dryer, great shower, and a tv. Cons: Had to get a new room key almost daily, staff does not speak English so checking in & ordering breakfast was very difficult, had to ask for water to be restocked in my room multiple times, thin walls so you can hear people in halls, and if you don’t put an extra card in the key slot the a/c will turn off when you leave.
Stayed 11 nights in Oct 2020

4/5 Good

Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good places
I was treated very good. Is a nice place to stay. The swimming pool was close. Is very close to a beach and to the malecón. Is a great place to stay at that prices.
Stayed 2 nights in Jun 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to beach and restaurants
Despite covid, this location was very accommodating and clean. We felt safe and taken care of within the restrictions and limitations of what could and could not be offered. Grateful for the services still being available.
Stayed 3 nights in Apr 2020