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Playa Los Arcos Hotel Beach Resort & Spa

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

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On the beach, beach umbrellas, beach towels
On the beach, beach umbrellas, beach towels
On the beach, beach umbrellas, beach towels
3 outdoor pools

Overview of Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa

3.5 star property

3.9/5 Good

Top rated for staff & service (4.1/5)

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380

Explore the area

  • Popular LocationPlaya de los Muertos1 min walk
  • Popular LocationCuale Island7 min walk
  • Popular LocationMalecon18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)32 min drive

Room options

About this area

Puerto Vallarta

Located on the beach, Playa Los Arcos Hotel Beach Resort & Spa is in Romantic Zone, a neighborhood in Puerto Vallarta with great shopping. Malecon and El Faro Lighthouse are local landmarks, and some of the area's activities can be experienced at Cruise Ship Terminal and Los Muertos Pier. Los Arcos and Vallarta Zoo are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Galeria Olinala - 5 min walk
  • Cuale Island - 7 min walk
  • Malecon - 18 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 33 min drive


  • La Piazzetta - 2 min walk
  • Cuates Cuetes - 2 min walk
  • Serrano's Meat House - 2 min walk
  • El Mole de Jovita - 2 min walk
  • Añejo Limon - 2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

3.5-star hotel in the heart of Romantic Zone
Malecon is located near Playa Los Arcos Hotel Beach Resort & Spa, which provides a poolside bar, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beach umbrellas, and beach towels. Treat yourself to reflexology, a hot stone massage, or a body scrub at Spa Holistic, the onsite spa. Be sure to enjoy a meal at Mi Pueblito, the onsite restaurant. In addition to a garden and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Massage treatment rooms, tour/ticket assistance, and a porter/bellhop
  • Smoke-free premises, concierge services, and multilingual staff
  • Guest reviews speak highly of the proximity to shopping
Room features
All guestrooms at Playa Los Arcos Hotel Beach Resort & Spa boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (MXN 50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 230 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli


  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room


  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace


  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa tub


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways


  • Beach towels
  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels


  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar


  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties



77% of travellers were happy with check-in
Check-in from 3 PM - noon
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 19 2022 to October 20 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: MXN 230 per person (approximately)
  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Frequently asked questions

Does Playa Los Arcos Hotel Beach Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Playa Los Arcos Hotel Beach Resort & Spa?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Playa Los Arcos Hotel Beach Resort & Spa on Oct 3, 2022 start from CA $208.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Los Arcos Hotel Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Los Arcos Hotel Beach Resort & Spa?

Self parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Playa Los Arcos Hotel Beach Resort & Spa?

Check-in is from 3 PM - noon.

What time is check-out at Playa Los Arcos Hotel Beach Resort & Spa?

Check-out is at noon.

Are there all-inclusive benefits at Playa Los Arcos Hotel Beach Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Playa Los Arcos Hotel Beach Resort & Spa located?

Located in Romantic Zone, this beachfront hotel is in the city center and within 1 mi (2 km) of Olas Altas Street and Malecon. Playa de los Muertos and Olas Altas Beach are also within 5 minutes.

Overall score and ratings



Rating 5 - Excellent. 387 out of 1004 reviews
5 - Excellent 39%
Rating 4 - Good. 311 out of 1004 reviews
4 - Good 31%
Rating 3 - Okay. 145 out of 1004 reviews
3 - Okay 14%
Rating 2 - Poor. 97 out of 1004 reviews
2 - Poor 10%
Rating 1 - Terrible. 64 out of 1004 reviews
1 - Terrible 6%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and views. The restaurants and show is worth it. Loved this place, definitely will come back.
Stayed 4 nights in Sep 2022

2/5 Poor

Travelled with partner
We liked the location and all the employees, that’s all. Hotel is loud and very disorganized. We got our room and it was all wet. Water everywhere! I guess their air conditioning are not working properly. We asked for another room, same problem. Their a/c was leaking in the bathroom. Hotel is extremely loud and guests are not respectful, we had to call and asked to contact our neighbors because they were having a party at midnight in their room. Restaurant is bad. On the other hand; the restaurant on the upper side is really good. I guess that restaurant doesn’t belong to the hotel. We won’t come back.
Stayed 3 nights in Sep 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll situated, clean and we’ll maintained, very helpful staff.
Stayed 7 nights in Sep 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Amabilidad y buen servicio
Stayed 4 nights in Sep 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa los Arcos is a gorgeous hotel. Beachfront with Mountain views! The staff was so friendly and accommodating to speaking English. The concierge staff was extremely resourceful and helped us pick the best experiences in puerto Vallarta. We didn’t want to leave. I hope to be back!
Stayed 5 nights in Sep 2022

5/5 Excellent

Veronica Segura
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere of the hotel everyone enjoying the pool bar and restaurants everyone seemed to be having a great time, definitely coming back can't wait.
Stayed 8 nights in Sep 2022

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Was on the 4th floor and elevator was not working. No coffee pot I’m room. When I received it 3 days after my arrival there were no condimentes with it, only coffee pot. Reservations were for three people but only received 2 free bottles of water per day. Needed to pay for the third water bottle. Only had 1 hand towel for three people. Had to request additional hand towels every day.
Stayed 6 nights in Sep 2022

2/5 Poor

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed there in the past. However, this time around it was very dirty. They upgraded us to a suit and ended up charging us extra to find out the elevator was broken and had to go up flights of stairs to get to our room each time. The food and drinks were awful. The all inclusive wasn’t worth it. We needed up eating out each meal instead. It is in a great location and walking distance to night life. I probably will never stay here again.
Stayed 6 nights in Aug 2022