Playa Los Arcos Hotel Beach Resort & Spa

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

Primary image
On the beach, beach umbrellas, beach towels
On the beach, beach umbrellas, beach towels
On the beach, beach umbrellas, beach towels
3 outdoor pools

Overview of Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa

3.5 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380

Explore the area

  • Popular LocationPlaya de los Muertos1 min walk
  • Popular LocationCuale Island7 min walk
  • Popular LocationMalecon18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)31 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on the beach, Playa Los Arcos Hotel Beach Resort & Spa is in Romantic Zone, a walkable area in Puerto Vallarta with great shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Zoo are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Galeria Olinala - 5 min walk
  • Cuale Island - 7 min walk
  • Malecon - 18 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 31 min drive

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Beach spa retreat walking distance from Playa de los Muertos
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 172 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

Guests under 18 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 210 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 210 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta
Playa Los Arcos Hotel Beach Resort & Spa Resort
Playa Los Arcos Hotel Beach Resort & Spa Puerto Vallarta
Playa Los Arcos Hotel Beach Resort & Spa Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 388 out of 984 reviews
5 - Excellent 39%
Rating 4 - Good. 314 out of 984 reviews
4 - Good 32%
Rating 3 - Okay. 135 out of 984 reviews
3 - Okay 14%
Rating 2 - Poor. 90 out of 984 reviews
2 - Poor 9%
Rating 1 - Terrible. 57 out of 984 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the images on their website make the property look like it’s in much better condition than it really is. Upon arrival we noticed how dirty the property is, starting with the smell by the elevators near the lobby. The trash cans near it smelled for the entirety of our stay. When we got to our floor, there was a dirty dish that stayed on a stair ledge for multiple days. When we took our food to our room, the dishes also stayed there after house keeping left. Other members of our travel group noticed this too and asked housekeeping about it, housekeeping said it was the kitchens job to pick up. The bathrooms in the rooms did not feel clean either, especially since when the mirror fogged up after a shower there was writing on it from the previous guests. One night we also had baby roaches crawling around in our bathroom. The building is old, but old things can be clean, kept up, and still very beautiful. Some staff seemed very unhappy here. I have traveled to many hotels across Mexico and never experienced staff beefing with customers. Specifically in the buffet restaurant- Mi Pueblito, some staff was very pleasant (the omlet and bacon chef was a spectacular women, who was kind and welcoming) while some also were not courteous. My wife experienced an altercation with a chef and server vs. a guest over the guest not using the correct serving spoons. The restaurant Mi Pueblito looked newer than the rest of the place, I am assuming they are working on remodeling?
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family and small children
I liked that’s a small resort easy to go around. Rooms feel humid and because of it, beds and pillows have musky smell. If you reserve thru Expedia they will only except passport as ID for check in.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an ultra-sleek, modern, cookie cutter hotel, head to the Hilton. If you're looking for an authentic, charming property in a perfect location, stay at Playa Los Arcos! Our family of five (including three teenagers) stayed in two rooms for a week and were comfortable and happy the whole stay. Our rooms reminded us of a Catholic mission, which we found original and lovely. The property is located right on the beach and on Olas Atlas which provides access to countless shops, restaurants, bars and clubs. The hotel staff were incredibly kind, helpful and cheerful. This resort doesn't have tons of bells or whistles, but frankly that's what makes it wonderful - it feels like you're part of the family.
Stayed 6 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t love the food at the hotel
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with our 2 kids 11 and 2. Our room had an ocean view. The room was clean and air conditioned. Pools are amazing! This is the place to stay if you’re staying with family or just wanting to have a relaxing time with your partner. It’s in the heart of Vallarta. We didn’t try their food or drinks at the hotel but there are plenty of restaurants walking distance. Definitely would come back!
Stayed 5 nights in Jun 2022