5/5 Excellent
Stephanie, Los Angeles
Travelled with partner, Travelled with group
23 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020
Photo gallery
Guest reviews
4.5 out of 5 Wonderful
1,368 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, JAL
Explore the area
Los Muertos Pier7 min drive
Olas Altas Street8 min drive
Playa de los Muertos11 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)33 min drive
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Swim Up Double
- 473 sq ft
- Ocean view
- Sleeps 4
One Bedroom Plunge Pool Suite King
- 1249 sq ft
- Ocean view
- Sleeps 3
Club Ocean View Suite King
- 699 sq ft
- Ocean view
- Sleeps 4
Ocean View Balcony King
4.4/5 guest room rating
- 473 sq ft
- Ocean view
- Sleeps 2
Partial Ocean View Double
- 473 sq ft
- Partial ocean view
- Sleeps 4
Club Ocean Front Hot Tub King
5/5 guest room rating
- 699 sq ft
- Ocean view
- Sleeps 4
Club Ocean View Suite Double
- 699 sq ft
- Ocean view
- Sleeps 5
Ocean View Double
4.6/5 guest room rating
- 473 sq ft
- Ocean view
- Sleeps 4
King
- 473 sq ft
- Sleeps 3
Ocean View Balcony Double
- 473 sq ft
- Ocean view
- Sleeps 4
Club Ocean View Swim Up Suite King
- Ocean view
- Sleeps 4
Ocean Front King
4.8/5 guest room rating
- 473 sq ft
- Ocean view
- Sleeps 3
Club Ocean View Swim Up Suite Double
- Ocean view
- Sleeps 4
Club Ocean Front Hot Tub Double
- 699 sq ft
- Ocean view
- Sleeps 5
Swim Up King
- 473 sq ft
- Ocean view
- Sleeps 3
Ocean View King
4.4/5 guest room rating
- 473 sq ft
- Ocean view
- Sleeps 3
Double
- 473 sq ft
- Sleeps 4
Partial Ocean View King
- 473 sq ft
- Partial ocean view
- Sleeps 3
Ocean Front Double
4.2/5 guest room rating
- 473 sq ft
- Ocean view
- Sleeps 4
About this area
Puerto Vallarta
Located in Puerto Vallarta, Hyatt Ziva Puerto Vallarta - All Inclusive is near the airport and on the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Consider Act ll Entertainment Stages for a night out or Los Arcos if you're travelling with kids. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and skydiving nearby.
What's nearby
- Cuale Island - 4 min drive
- Los Muertos Pier - 7 min drive
- Olas Altas Street - 8 min drive
- Playa de los Muertos - 11 min drive
- La Iglesia de Nuestra Senora de Guadalupe - 12 min drive
Getting around
- Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 33 min drive
Restaurants
- Casa Grande — 1 min walk
- Blaze — 1 min walk
- Kaiser Maximilian - 3 min drive
- Coco's Kitchen - 3 min drive
- Dee's Coffee Company - 3 min drive
About this property
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Language
Pilates
Yoga
Kids' club
Supervised activities for children between 4 and 12 years old
Awards and affiliations
Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- All buffet and à la carte meals, snacks and beverages included
- 5 restaurants and 1 coffee shop/cafe
- 2 poolside bars, 2 bars/lounges, 1 beach bar and 1 swim-up bar
- 24-hour room service
Things to do
- 4 outdoor pools
- Aerobics classes
- Beach volleyball
- Children's pool
- Fitness centre
- Full-service spa
- Outdoor tennis court
- Playground
- Hot tub
Family friendly
- 4 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free children's club
- Free rollaway/extra beds
- Free supervised childcare/activities
- In-room childcare (surcharge)
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business centre
- Coworking space
- Meeting rooms
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Free beach cabanas
- Pool sunloungers
- Pool umbrellas
Spa
- 10 treatment rooms
- Aromatherapy
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Sauna
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Free rollaway beds
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Hairdryer
- Rainfall showerhead
Entertainment
- LED TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
More
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
- Turndown service
Policies
Check-in
Check-in between 3:00 PM and anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hyatt Ziva Puerto Vallarta All Inclusive
Hyatt Ziva Puerto Vallarta
Dreams Puerta Vallarta
Dreams Puerto Vallarta Hotel
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Hyatt Ziva Puerto Vallarta - All Inclusive Puerto Vallarta
Frequently asked questions
4.5
Wonderful
4.5/5
Cleanliness
4.7/5
Staff & service
4.4/5
Amenities
4.3/5
Property conditions & facilities
4/5 Good
Steve, LA, Ca
Travelled with group
5 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
4/5 Good
Verified traveller
Travelled with family, Travelled with pets, Travelled with group
21 Mar. 2020
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with partner
20 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
5/5 Excellent
Verified traveller
Travelled with family
20 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
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