"Great location, great staff, terrific food, good amenities. The only problem is the main pool was damaged in the latest series of storms. So we were unable to use the main pool and had to use the children’s pool. That was a bummer. We will gladly come back when the pool is fixed."
"Great location, great staff, terrific food, good amenities. The only problem is the main pool was damaged in the latest series of storms. So we were unable to use the main pool and had to use the children’s pool. That was a bummer. We will gladly come back when the pool is fixed."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I loved my stay here last week for many reasons:
1) Value for the money--luxurious ambiance at low price.
2) Super friendly staff. Especially the concierge who called a taxi for me, and it came within 3 minutes. Next day they notified me when my tour van was coming up the driveway to the lobby. I really appreciate this.
3) Location! Felt completely safe. Away from the maddening crowds and so quiet. Attached to a relaxing mall where there is food, shopping, and an Oxxo convenience store to get...
I loved my stay here last week for many reasons:
1) Value for the money--luxurious ambiance at low price.
2) Super friendly staff. Especially the concierge who called a taxi for me, and it came within 3 minutes. Next day they notified me when my tour van was coming up the driveway to the lobby. I really appreciate this.
3) Location! Felt completely safe. Away from the maddening crowds and so quiet. Attached to a relaxing mall where there is food, shopping, and an Oxxo convenience store to get...
Mark
Reviewed December 5, 2023Reviewed December 5, 2023
We travelled to this resort early July from Alberta, Canada. The resort was quiet and clean, and the food was excellent. El Cid Marina was our first experience with El Cid resorts. We walked through the other El Cids in Mazatlan, but lived the quiet vibe from the Marina resort. The staff was very friendly and helpful.
We travelled to this resort early July from Alberta, Canada. The resort was quiet and clean, and the food was excellent. El Cid Marina was our first experience with El Cid resorts. We walked through the other El Cids in Mazatlan, but lived the quiet vibe from the Marina resort. The staff was very friendly and helpful.
Stayed in this 2 month old beautiful property a day after the big storm. Unfortunately the front of the hotel was destroyed. The management had many workmen working multiple hours a day to restore it to its original state. When we walked, there was no other hotel with this amount of workers. Management was on site and was very involved in the restoration. Rodrigo the manager and co owner was asking us multiple times a day if we were ok. Staff were very kind about the lack of amenities for us and...
Stayed in this 2 month old beautiful property a day after the big storm. Unfortunately the front of the hotel was destroyed. The management had many workmen working multiple hours a day to restore it to its original state. When we walked, there was no other hotel with this amount of workers. Management was on site and was very involved in the restoration. Rodrigo the manager and co owner was asking us multiple times a day if we were ok. Staff were very kind about the lack of amenities for us and...
Molly
Reviewed February 26, 2024Reviewed February 26, 2024
The staff at the property were excellent. Alondra, Carlos and the rest of the staff gave exceptional service. Nice clean rooms. Good view, located across from a quieter beach. Breakfast was fantastic and the 2 restaurants across the hotel were both excellent with great views to sit on the beach with good food and good drinks to enjoy the sunsets. The rooftop pool was beautiful with great views of the bay as well Walkable to the melacon and easy to get from the airport. We will stay here again
The staff at the property were excellent. Alondra, Carlos and the rest of the staff gave exceptional service. Nice clean rooms. Good view, located across from a quieter beach. Breakfast was fantastic and the 2 restaurants across the hotel were both excellent with great views to sit on the beach with good food and good drinks to enjoy the sunsets. The rooftop pool was beautiful with great views of the bay as well Walkable to the melacon and easy to get from the airport. We will stay here again
Property was nice, quiet and conveniently located downtown. Close to shopping and lots of local dining options. They have a great breakfast buffet each morning. But the best part was the staff; they were incredibly friendly and helpful!
Property was nice, quiet and conveniently located downtown. Close to shopping and lots of local dining options. They have a great breakfast buffet each morning. But the best part was the staff; they were incredibly friendly and helpful!
From the moment we arrived, we were treated so well. The staff immediately took care of our needs and welcomed us with cool towels and arrival drinks. Check-in was simple and fast. The atrium of the main building is as stunning in person as it looks on the Internet. We recommend eating at KAO during your trip, which is located one the lowest floor in the center of this atrium.
After we got settled, we were treated to a first-class experience the rest of the way. Our concierge, Israel, took care...
From the moment we arrived, we were treated so well. The staff immediately took care of our needs and welcomed us with cool towels and arrival drinks. Check-in was simple and fast. The atrium of the main building is as stunning in person as it looks on the Internet. We recommend eating at KAO during your trip, which is located one the lowest floor in the center of this atrium.
After we got settled, we were treated to a first-class experience the rest of the way. Our concierge, Israel, took care...
Edwin
Reviewed November 5, 2026Reviewed November 5, 2026
For the price, this hotel was perfect for us! We opted for a non-resort experience and were so happy we did! The rooms were clean, the pool was amazing, the breakfast was so good everyday and had great hours. There are 2 taco places within walking distance, but that was it, nothing else was walkable. We rented a car and everything we wanted was within a 15-20 minute drive.
For the price, this hotel was perfect for us! We opted for a non-resort experience and were so happy we did! The rooms were clean, the pool was amazing, the breakfast was so good everyday and had great hours. There are 2 taco places within walking distance, but that was it, nothing else was walkable. We rented a car and everything we wanted was within a 15-20 minute drive.
Lauren
Reviewed February 8, 2024Reviewed February 8, 2024
We are a young family of 4 with two children, ages 3 and 6 years old. We stayed at this property for 5 nights and 6 days during the first week of October. It was a great time and we would gladly do it again! The weather was nice, despite hurricanes nearby. We were very lucky. We loved the hotel for several reasons. We were upgraded from a 1st/2nd floor ocean view room to the 9th floor upon arrival. What a nice surprise! The view was beautiful, especially waking up each morning and sitting on the...
We are a young family of 4 with two children, ages 3 and 6 years old. We stayed at this property for 5 nights and 6 days during the first week of October. It was a great time and we would gladly do it again! The weather was nice, despite hurricanes nearby. We were very lucky. We loved the hotel for several reasons. We were upgraded from a 1st/2nd floor ocean view room to the 9th floor upon arrival. What a nice surprise! The view was beautiful, especially waking up each morning and sitting on the...
Shellie C L
Reviewed October 13, 2024Reviewed October 13, 2024
Very nice place right on the water, beautiful massive beach. Helpful and friendly staff, most speak some English. Love that it is dog friendly, up to 2 dogs and no pet fee. Was off season when we went in December so it was super quiet and empty. Decent breakfast at the restaurant. We went into town for most lunches and dinners.
Very nice place right on the water, beautiful massive beach. Helpful and friendly staff, most speak some English. Love that it is dog friendly, up to 2 dogs and no pet fee. Was off season when we went in December so it was super quiet and empty. Decent breakfast at the restaurant. We went into town for most lunches and dinners.