Costa Sur Resort & Spa

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Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Costa Sur Resort & Spa

Costa Sur Resort & Spa

3.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera a Barra de Navidad km 4.5, Puerto Vallarta, JAL, 48310

Explore the area

  • Popular LocationPlaya Estaca13 min walk
  • Popular LocationPunta Negra Beach16 min walk
  • Popular LocationConchas Chinas Beach2 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)15 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Costa Sur Resort & Spa is located in South Shore Hotel Area, a neighborhood in Puerto Vallarta, and is in the city center and on a private beach. While the natural beauty of Playa de los Muertos and Playa Mismaloya can be enjoyed by anyone, those looking for an activity can check out Bay of Banderas. Traveling with kids? Consider Los Arcos and Vallarta Zoo. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby.

What's nearby

  • Playa Estaca - 13 min walk
  • Punta Negra Beach - 16 min walk
  • Conchas Chinas Beach - 2 min drive
  • Garza Blanca Beach - 3 min drive
  • Playa de los Muertos - 3 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 15 min drive

Restaurants

  • La Cascada Restaurant — 1 min walk
  • Barefoot Bar — 1 min walk
  • Hiroshi — 3 min drive
  • Taste Restaurant at Casa Cupula — 4 min drive
  • Tacos Revolución — 4 min drive

About this property

Costa Sur Resort & Spa

3.5-star hotel with pools and private beach
Catch some rays on Costa Sur Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 205 rooms have LCD TVs with cable channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Other amenities available to guests include balconies or patios, memory foam beds, and iPod docks.
Costa Sur Resort & Spa offers 205 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–noon: MXN 200 for adults and MXN 120 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Kayaking
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 200 for adults and MXN 120 for children (approximately)
  • Airport shuttle fee: MXN 350 per person (one-way)
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Costa Sur Resort Spa
Costa Sur Resort & Spa Hotel
Costa Sur Resort & Spa Puerto Vallarta
Costa Sur Resort & Spa Hotel Puerto Vallarta
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 334 out of 909 reviews
5 - Excellent 37%
Rating 4 - Good. 347 out of 909 reviews
4 - Good 38%
Rating 3 - Okay. 145 out of 909 reviews
3 - Okay 16%
Rating 2 - Poor. 52 out of 909 reviews
2 - Poor 6%
Rating 1 - Terrible. 31 out of 909 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown. Every room with an ocean view. Excellent staff. Good value.
Stayed 14 nights in Jan 2022

3/5 Okay

Travelled with family
Basic vacation destination- definitely an okay place…
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Price accessible Big rooms beautiful view
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Fabulous view of the ocean from our room. Our room was spotless but extremely basic. If you enjoy reading a book in bed forget it. Our room had no lamp next to bed and ceiling light wasn't enough light. I called front desk and asked for reading lamp but they said "Sorry" dont have any. Food is delicious and reasonably priced.10 to15 minute cab ride to downtown or catch the bus right at hotel.private beach was nice but not sandy.All pebbles so bring water shoes.
Stayed 5 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
This is a great place with a great staff. The "lagoon" is nice, safe and tranquil. The building and property is aging and we had slight concerns about maintenance. With that said, we had a great stay.
Stayed 8 nights in Dec 2021