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Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
View from room
Interior
Terrace/patio
Exterior
Emporio Veracruz Hotel is a vibrant retreat in Malecon, with shopping on site and 3 restaurants serving up delicious meals. Unwind with a rooftop view or rejuvenate at the spa, offering massages and body treatments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Pool
  • Hot tub

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Super Saver

Super Saver

Super Saver

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 283 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(63 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 290 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double

Privilege Double

7.2 out of 10
Good
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 511 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 290 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 376 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 6

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 204 sq ft
  • Sleeps 4

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • 301 sq ft
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Suite Executive with Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive with Street View

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 322 sq ft
  • Sleeps 4

View all photos for Double Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard with Ocean View

  • 322 sq ft
  • Ocean view
  • Sleeps 4

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About the area

Located in Malecon, a neighborhood in Veracruz, Emporio Veracruz Hotel is in the entertainment district and near the bay. Mocambo Beach and Veracruzano Coral Reef System National Park reflect the area's natural beauty and area attractions include Veracruz Aquarium and Naval Historical Museum. Traveling with kids? Consider Veracruz Wax Museum and Museo Agustín Lara. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and mountain biking in the area.
Visit our Veracruz travel guideOpens in a new window
Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 2 min drive - 2.3 km

Getting around

  • Veracruz Central Station - 11 min walk
  • General Heriberto Jara Intl. Airport (VER) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Mariscos Tano - ‬4 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel near Veracruz Harbour
A swim-up bar, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Emporio Veracruz Hotel. Treat yourself to a facial, a sports massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with shopping on site and a playground.
You'll also find perks like:
  • 2 outdoor pools and an indoor pool, along with a swim-up bar
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, multilingual staff, and ATM/banking services
  • A 24-hour front desk, a porter/bellhop, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 223 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Emporio Veracruz Hotel?

As of Sept 1, 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on Sept 2, 2025 start from CA $116.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Veracruz Hotel?

Self parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Check-out is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, within a 5-minute walk of Malecón de Veracruz and Veracruz Harbour. Veracruz Aquarium is 1.2 mi (2 km) away. Veracruz Central Station is 11 minutes by foot.

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Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 963 out of 1461 reviews
Rating 8 - Good. 300 out of 1461 reviews
Rating 6 - Okay. 109 out of 1461 reviews
Rating 4 - Poor. 44 out of 1461 reviews
Rating 2 - Terrible. 45 out of 1461 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ludin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a pleasure to stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Anayram

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia Beatriz Amaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though my balcony was facing the pool, the room remained quiet. Excellent location, friendly staff, clean premises. I'll definitely go back to this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Aracely

Liked: Cleanliness, amenities
Great experience, excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel experience, next at the harbor
Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beds great service and food I have stayed two times and will continue!
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so close to the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness
The hotel is in the heart of the old city area, right in front of the main boulevard, the commodities are around it are fabulous, the restaurants, the colonialism architecture is fascinating. The room was fine, but the view from the corner window was breathtaking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Aug 2025

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the spa location it's very slippery due to the swimming pool they are on the way to the Spa Buffet is excellent a lot food and good food
Stayed 7 nights in Aug 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

carolina

Excellent services
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with a view of the plaza. There was music and entertainment every night so it wasn’t quiet but I didn’t mind that. It’s conveniently located near the zocalo and the food at the restaurants was good!!
Stayed 4 nights in Aug 2025

6/10 Okay

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Well located, near to some restaurants and souvenirs shopping. Pools are great. We had an amazing view of the port from our room. We really disliked the service and the food at the restaurant “Condimento”. The ice machine worked maybe one out of the 4 nights we stayed. Overall the service is below average.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was extremely quick and easy, the property pool was going thru renovation so that took away from the experience.
Stayed 1 night in May 2025

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel and Beautiful view of the sea.
Stayed 1 night in May 2025

2/10 Terrible

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
Property used to be in great shape we are very disappointed we really loved staying at the Emporio for the convenience of the area restaurants, Zocalo etc. We don’t think we will be staying here again. I Hope they out there act together…
Stayed 7 nights in Aug 2025

4/10 Poor

Gerardo

Liked: Cleanliness, staff & service, amenities
Room without view
Stayed 6 nights in Jul 2025

10/10 Excellent

Josmar de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at the Emporio Hotel loved their pools and views. highly recommended !!!!
Stayed 1 night in May 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located in front of the ocean. You can walk to downtown Veracruz, coffee shops and souvenirs markets. It’s the perfect location to visit Veracruz and it’s famous landmarks.
Stayed 1 night in May 2025