4.4/5 Excellent! (179 reviews)
This hotel is advertised as "luxury." In my opinion, it is not in that category. The view of the ocean is stunning, but the luxury room oceanfront that we stayed in offered no luxury. It was what I consider a basic room. The bath had one hand towel & 2 bath towels that were in bad condition fraying at the edges. We asked the gentleman at the front desk two times for additional towel, but never received. There is a container of liquid soap attached to the wall next to the sink, but only a container of shampoo & conditioner attached to the wall in the shower with no soap provided for the shower so it was fortunate that we had a soap from our previous night's stay at a true luxury hotel with us. The bathroom lighting is definitely not sufficient to apply makeup. The location is isolated down a gravel road and without a car, you might feel stuck. Positives were the covered parking that was included and the bartender/server in the restaurant, Ricardo, who went above & beyond to offer great service to us in the form of an ice chest & our dinner service in their restaurant. The highlight of this night's stay was not anything about the room or hotel, but instead was the talented trio of musicians who played in the restaurant during our dinner there. I would not choose to stay in this hotel again or recommend it to a friend.
Reviewed on Dec. 1, 2022