6/10 Okay
Junxia
Travelled with family
Feb 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities
This place is very convenient to Canmore and Banff. The room is clean and spacious with full kitchen, study desk and a lot of storage. Beds are very comfy. It's perfect for a small family. The only issue that I confronted is parking. In order to easily check out next morning, I thought it's ok to bring the parking pass with me to the room at the end of the day because I haven't checked out yet. Next morning after I dropped the room keys with parking pass to checkout box and was ready to leave, I found there was a parking violation notice ($70 at 11:39pm ) on my car because of no display of the pass. I contacted the resort and explained it to them about the reason to waive the fee. but what they did is just to pass my message to the parking company. At the end I paid $30 even though I was their customer and had the pass. I never worried about the parking when I stayed in any hotel, but this place is very different. Remember to display the parking pass in your car till last minute.
Junxia
Stayed 3 nights in Feb 2023