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The Rimrock Resort Hotel

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Exterior
Suite Infinity | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
2 restaurants, breakfast served

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
300 Moutain Avenue, Banff, AB, T1L 1J2

Explore the area

  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationBanff Gondola4 min walk
  • Popular LocationFairmont Banff Springs Bowling Centre6 min drive
  • AirportBanff, AB (YBA)16 min drive

Room options

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Banff National Park and Sulphur Mountain reflect the area's natural beauty and area attractions include Banff Park Museum and Victoria Glacier. Traveling with kids? Consider Mt. Norquay and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Visit our Banff travel guideOpens in a new window
View more Resorts in BanffOpens in a new window
Map

What's nearby

  • Upper Hot Springs - 3 min walk
  • Sulphur Mountain - 4 min walk
  • Banff Gondola - 4 min walk
  • Bow Falls - 6 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive

Getting around

  • Banff Station - 11 min drive
  • Calgary International Airport (YYC) - 137 min drive

Restaurants

  • Banff Ave Brewing Co - 5 min drive
  • McDonald's - 5 min drive
  • Chuck's Steakhouse - 6 min drive
  • Sky Bistro - 1 min drive
  • Magpie & Stump - 6 min drive

About this property

The Rimrock Resort Hotel

4-star eco-friendly resort in the mountains
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at The Rimrock Resort Hotel. Active travelers can enjoy hiking/biking, racquetball/squash, and ice skating at this resort. Treat yourself to aromatherapy, a body scrub, or a massage at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, an electric car charging station, and express check-out
  • A TV in the lobby, concierge services, and a porter/bellhop
  • Guest reviews say great things about the breakfast and central location
Room features
All 343 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (CAD 25.00 per night)
  • Secured covered valet parking on site (CAD 39.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 bars/lounges
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 6 2023 to March 10 2023 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8–35 per person
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 39.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Does The Rimrock Resort Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM. The property will be renovating the pool from March 6 2023 to March 10 2023 (completion date subject to change).

How much does it cost to stay at The Rimrock Resort Hotel?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on Apr 19, 2023 start from CA $267.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Rimrock Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rimrock Resort Hotel?

Self parking is available for CAD 25.00 per night. Valet parking is available for CAD 39.00 per night.

What time is check-in at The Rimrock Resort Hotel?

Check-in is from 4 PM - midnight.

What time is check-out at The Rimrock Resort Hotel?

Check-out is at 11:00 AM.

Where is The Rimrock Resort Hotel located?

This family-friendly Banff resort is located in a national park, within a 5-minute walk of Upper Hot Springs, Banff Gondola, and Sulphur Mountain. Bow River and Bow Falls are also within 2 mi (3 km).

Can I cancel my reservation for free at The Rimrock Resort Hotel and receive a full refund?

Yes, The Rimrock Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rimrock Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.

The Rimrock Resort Hotel Reviews

The Rimrock Resort Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 847 out of 1174 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 223 out of 1174 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 49 out of 1174 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 31 out of 1174 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 24 out of 1174 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking underground stinks also very tide, swimming pool not good for asthmatic person .rooms are clean and a nice view
Stayed 1 night in Mar 2023

10/10 Excellent

srinivas

It was a great stay, location and hotel is good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lorne D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular view Quiet Lovely dinning
Stayed 1 night in Mar 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, views and staff! The concierge was absolutely AMAZING!
Stayed 2 nights in Mar 2023

8/10 Good

Sherrie

Liked: Cleanliness, staff & service
The hotel does need some updating but beautiful property. Food is average. The spa is amazing!
Stayed 2 nights in Mar 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the nicest stay at Rim Rock and will most definitely be back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's real treat to stay at the Rim Rock, every room has an amazing view!
Stayed 2 nights in Mar 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great amenities. We had a room with “obstructed view” on 4th floor, but still had a gorgeous view out our window.
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with excellent view and staff.
Stayed 5 nights in Mar 2023