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The Rimrock Resort Hotel

Photo gallery for The Rimrock Resort Hotel

Primary image
Indoor pool
Indoor pool
View from room
Suite Infinity | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
300 Moutain Avenue, Banff, AB, T1L 1J2

Explore the area

  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationBanff Gondola4 min walk
  • Popular LocationBow Falls6 min drive
  • AirportBanff, AB (YBA)18 min drive

Room options

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Banff National Park and Banff Cascades of Time Gardens reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Visit our Banff travel guideOpens in a new window
View more Resorts in BanffOpens in a new window
Map

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Walter Phillips Gallery - 14 min drive

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • Silver Dragon - 4 min drive
  • Chucks Steakhouse - 5 min drive
  • Rose and Crown - 5 min drive
  • Block Kitchen & Bar - 5 min drive
  • The Maple Leaf - 5 min drive

About this property

The Rimrock Resort Hotel

4-star eco-friendly resort in the mountains
At The Rimrock Resort Hotel, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. Active travelers can enjoy hiking/biking, racquetball/squash, and ice skating at this resort. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and an elevator
  • Tour/ticket assistance, a banquet hall, and a front desk safe
  • Guest reviews say great things about the central location
Room features
All guestrooms at The Rimrock Resort Hotel feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 22.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

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Business-friendly
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Policies

Check-in

93% of travellers were happy with check-in
Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Does The Rimrock Resort Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at The Rimrock Resort Hotel?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on Oct 25, 2022 start from CA $246.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Rimrock Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rimrock Resort Hotel?

Self parking is available for CAD 22.00 per night.

What time is check-in at The Rimrock Resort Hotel?

Check-in is from 4 PM - midnight.

What time is check-out at The Rimrock Resort Hotel?

Check-out is at 11:00 AM.

Where is The Rimrock Resort Hotel located?

Situated in a national park, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Spray River West Trailhead and Bow Falls are also within 2 mi (3 km).

Can I cancel my reservation for free at The Rimrock Resort Hotel and receive a full refund?

Yes, The Rimrock Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rimrock Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 900 out of 1282 reviews
5 - Excellent 70%
Rating 4 - Good. 266 out of 1282 reviews
4 - Good 21%
Rating 3 - Okay. 61 out of 1282 reviews
3 - Okay 5%
Rating 2 - Poor. 34 out of 1282 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 1282 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Jennifer
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location and amazing views. We stayed for two nights and will stay here again if given the chance.
Stayed 2 nights in Sep 2022

5/5 Excellent

zhiyuan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Sep 2022

5/5 Excellent

Kris
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 20th anniversary. We had a wonderful time!
Stayed 1 night in Sep 2022

4/5 Good

Patrick
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings with great amenities, pool and good seating areas and restaurant Bathrooms need updating and be aware that you need transport to get into town
Stayed 4 nights in Sep 2022

4/5 Good

Matthew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, with views everywhere of the mountains
Stayed 2 nights in Sep 2022

5/5 Excellent

Wayne
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our mountain view king was jaw dropping. This was our 40th wedding anniversary so we spent more than we normally would for a room but we are so glad we did. I don't think anything will ever compare. The view from the Primrose and the lounge we just as good.
Stayed 4 nights in Sep 2022

5/5 Excellent

George
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were visiting Banff for the first time(not the last I must say), and our stay at the rimrock was picture perfect. From the friendly and helpful staff, to the high quality restaurants available and also to how easy they make it to get around Banff to enjoy all the hiking trails or shopping/dining options around was incredible. Would love to stay here again and couldn’t recommend it more with the options I have available.
Stayed 6 nights in Sep 2022

5/5 Excellent

Nancy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The views from the lobby are amazing. The view from our room was great even though we booked the partially obstructed view room. Staff were exceptional and the primrose restaurant was very good for breakfast and dinner. you
Stayed 3 nights in Sep 2022

5/5 Excellent

Lydia
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wouldn’t hesitate to stay here again. From check-in, concierge Erik, wait staff, scenery, food etc… All good!
Stayed 3 nights in Sep 2022

5/5 Excellent

MANOJ
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location is very good, close to Gandola and Hot Springs. The staff is friendly and very helpful. We used in room dining which was excellent.
Stayed 3 nights in Sep 2022