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Overview of The Rimrock Resort Hotel

Photo gallery

Featured Image
Indoor pool
Indoor pool
View from Room
Premium bedding, pillowtop beds, in-room safe, desk

The Rimrock Resort Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationUpper Hot Springs3 min walk
    Popular LocationBanff Gondola4 min walk
    Popular LocationBow Falls6 min drive
    AirportBanff, AB (YBA)14 min drive

Choose dates to view prices

Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony

  • 600 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony

5/5 guest room rating
  • 600 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed

  • 600 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

5/5 guest room rating
  • 600 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Room With Obstructed Views, 2 Queens

4.6/5 guest room rating
  • 344 sq ft
  • Sleeps 5
  • 2 Queen Beds

Signature Grandview 800 With Panoramic Valley View And 1 King Bed

  • 600 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

Premium Room With Mountain View, 2 Queens

4.7/5 guest room rating
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony

5/5 guest room rating
  • Valley view
  • Sleeps 2
  • 1 King Bed

Suite Infinity

  • 800 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony

5/5 guest room rating
  • 600 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Premium Room With Mountain View, 1 King

4.7/5 guest room rating
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grandview Room With Panoramic Valley Views, 1 King

4.8/5 guest room rating
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room With Obstructed Views, 1 King

4.5/5 guest room rating
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Junior Suite With Obstructed Views, 1 King & Sofa Bed

4.4/5 guest room rating
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About this area

Banff

Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Visit our Banff travel guideOpens in a new window
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Map
Popular Location

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Walter Phillips Gallery - 8 min drive

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • Rose and Crown — 5 min drive
  • Block Kitchen & Bar — 5 min drive
  • The Maple Leaf — 5 min drive
  • Eddie Burger — 5 min drive
  • Magpie and Stump — 5 min drive

About this property

The Rimrock Resort Hotel

4-star spa resort, walk to Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a coffee shop/café. All 343 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are LCD TVs with cable channels.
The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 22.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Can I cancel my reservation for free at The Rimrock Resort Hotel and receive a full refund?
Yes, The Rimrock Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rimrock Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Rimrock Resort Hotel?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on Apr 20, 2021 start from CA $219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Rimrock Resort Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.
Is The Rimrock Resort Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Rimrock Resort Hotel?
Self parking is available for CAD 22.00 per night.
What time is check-in at The Rimrock Resort Hotel?
Check-in is from 4 PM - midnight.
What time is check-out at The Rimrock Resort Hotel?
Check-out is at noon.
Where is The Rimrock Resort Hotel located?
Situated in a national park, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 3 mi (5 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1074 out of 1641 reviews
5 - Excellent 65%
Rating 4 - Good. 404 out of 1641 reviews
4 - Good 25%
Rating 3 - Okay. 91 out of 1641 reviews
3 - Okay 6%
Rating 2 - Poor. 49 out of 1641 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1641 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, scenic views.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful property, good underground parking
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Rimrock and we enjoyed our stay even during the restrictions of Covid . We highly recommend this place !
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Mar 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
The price tag is a bit higher considering there are some appliance missing. The only good thing is walk distance to gondola.
Stayed 2 nights in Apr 2021

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