The Elk & Avenue Hotel

Photo gallery for The Elk & Avenue Hotel

Primary image
Indoor spa tub
Standard Room, 2 Queen Beds | Down comforters, desk, laptop workspace, blackout drapes
Standard Loft | Living room | 37-inch LCD TV with cable channels, TV
Standard Room, 1 King Bed | Down comforters, desk, laptop workspace, blackout drapes

Overview of The Elk & Avenue Hotel

The Elk & Avenue Hotel

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
333 Banff Ave, Banff, AB, T1L1B1

Explore the area

  • Popular LocationBanff National Park Information Centre1 min walk
  • Popular LocationBanff Lake Louise Tourism Bureau1 min walk
  • Popular LocationBanff Centre for Arts and Creativity14 min walk
  • AirportBanff, AB (YBA)8 min drive

Choose dates to view prices

About this area

Banff

Near a train station and in the mountains, The Elk & Avenue Hotel is in a walkable area with good shopping. Banff Springs Golf Club and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snow tubing. Guests love the hotel's central location.

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Canadian Ski Museum West - 2 min walk
  • Canada House Gallery - 5 min walk
  • Banff Centre for Arts and Creativity - 14 min walk

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • Whitebark Cafe - 2 min walk
  • St James's Gate Irish Pub - 2 min walk
  • Grizzly House - 4 min walk
  • Rose and Crown - 4 min walk
  • JK Bakery Cafe - 4 min walk

About this property

The Elk & Avenue Hotel

Transformed 3-star hotel in the mountains, renovated in 2016
A terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at The Elk & Avenue Hotel. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at Farm & Fire, the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, a vending machine, and express check-out
  • Multilingual staff, a gift shop, and concierge services
  • Guest reviews speak highly of the central location
Room features
All guestrooms at The Elk & Avenue Hotel feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Recycling, electric kettles, and housekeeping

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 5 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: CAD 16-22 for adults and CAD 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

More

  • Renovated entire property - June 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 16 and CAD 22 for adults, CAD 10 and CAD 10 for children (approximately)
  • Covered self parking fee: CAD 5 per night
  • Nearby parking fee: CAD 5 (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Is The Elk & Avenue Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Elk & Avenue Hotel?

As of Aug 18, 2022, prices found for a 1-night stay for 2 adults at The Elk & Avenue Hotel on Sept 11, 2022 start from CA $366.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Elk & Avenue Hotel?

Self parking is available for CAD 5 per night. Limited spots are available.

What time is check-in at The Elk & Avenue Hotel?

Check-in is from 4 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Elk & Avenue Hotel?

Check-out is at 11 AM.

Where is The Elk & Avenue Hotel located?

Situated in a national park, this hotel is within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity. Cave and Basin National Historic Site and Tunnel Mountain are also within 3 mi (5 km). Banff Station is 6 minutes by foot.

Can I cancel my reservation for free at The Elk & Avenue Hotel and receive a full refund?

Yes, The Elk & Avenue Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Elk & Avenue Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 886 out of 1594 reviews
5 - Excellent 56%
Rating 4 - Good. 491 out of 1594 reviews
4 - Good 31%
Rating 3 - Okay. 140 out of 1594 reviews
3 - Okay 9%
Rating 2 - Poor. 54 out of 1594 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 1594 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Elk and Avenue hotel. Clean big rooms, friendly staff, and good restaurant. Breakfast is not included but the options at the restaurant hotel are good and the quality is great. I’d recommend this hotel to everyone.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Super clean, great location and very comfortable. Parking is underground. Close to all the shops and restaurants. The staff is very friendly and helpful. Can’t wait to return!
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with large rooms, a good choice with family
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and great location! $5.00 a day for parking. Nice coffee shop located in hotel. Also Farm and Fire restaurant that is located in hotel is great! Would recommend this hotel.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, found staff to be friendly and helpful.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and nicely decorated. A couple small things - the tv remote was missing but they came with a replacement. Also there was no shower gel or soap but we got that at the front desk. Overall a great place to stay while in Banff.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and outstanding staff
Stayed 2 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Staff & service
rooms are small, low ceiling
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family and small children
Disliked: Staff & service
Good location Mathew staff was good but rest are very unhelpful needs some training
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really lovely. The staff was very accommodating to me, helping me with parking and check-in. The only downside was that the elevator in my section wasn't working, and as far as I could tell, there wasn't a way to use the elevator in the other section to get over to where my room was, not a big deal for me, however, I'm not sure how they handled guests with mobility issues. The only other bizarre part was that my room was on the 2nd floor, except it was up an extra flight of stairs once you were on the 2nd floor; I don't mean a few steps, it was a full flight of stairs lol. My room was large, the bed was comfortable, and the bathroom was a really good size too. There was a mini-fridge, iron, and hair drier that I didn't use, but it's good to know they existed. Overall I would definitely stay here again, and hopefully have more time to check out things like the pool/hot tubs etc.
Stayed 1 night in Jul 2022