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Beach nearby, white sand, beach towels
Outdoor pool, open 8 AM to 9 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 8 AM to 9 PM, free pool cabanas, pool umbrellas
1 bedroom, blackout curtains, iron/ironing board, free WiFi

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym

Explore the area

    Popular LocationNorte Beach3 min walk
    Popular LocationCosta Occidental de Isla Mujeres National Park3 min walk
    Popular LocationDolphin Discovery9 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Choose dates to view prices

  • 08 Itze Jr (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details08 Itze Jr (2 Queens)
  • 01 Imox Jr (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details01 Imox Jr (1 King)
  • 18 Kan Std (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details18 Kan Std (2 Queens)
  • 21 Presidencial (2 Queens 1 King)

    Room amenities

    • Studio
    • Sleeps 6
    More details21 Presidencial (2 Queens 1 King)
  • 19 Chic Std (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details19 Chic Std (2 Queens)
  • 20 Tox Master (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details20 Tox Master (1 King)
  • 15 Hasen Std (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details15 Hasen Std (1 King)
  • 16 Iktan Std (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details16 Iktan Std (2 Queens)
  • 11 Mixtli Jr (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details11 Mixtli Jr (2 Queens)
  • 05 Alotl Jr (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details05 Alotl Jr (2 Queens)
  • 04 Ixchel Jr (2 Queens)

    5/5 guest room rating

    Room amenities

    • Studio
    • Sleeps 4
    More details04 Ixchel Jr (2 Queens)
  • 09 Teotl Jr (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details09 Teotl Jr (1 King)
  • 14 Naram Std (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details14 Naram Std (1 King)
  • 12 Balam Jr (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details12 Balam Jr (1 King)
  • 17 Nima Std (2 Queens)

    Room amenities

    • Studio
    • Sleeps 3
    More details17 Nima Std (2 Queens)
  • 02 Akbal Jr (2 Queen)

    Room amenities

    • Studio
    • Sleeps 4
    More details02 Akbal Jr (2 Queen)
  • 10 Nicte Jr (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details10 Nicte Jr (1 King)
  • 03 Zama Jr (1 King)

    Room amenities

    • Studio
    • Sleeps 3
    More details03 Zama Jr (1 King)
  • 06 Litza Jr (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details06 Litza Jr (2 Queens)
  • 07 Kinish Jr (2 Queens)

    Room amenities

    • Studio
    • Sleeps 4
    More details07 Kinish Jr (2 Queens)

About this area

Isla Mujeres

Located in Isla Mujeres, Hotel Paradise Suites is near the beach. Shoppers can visit Las Americas Cancun Mall, while everyone can enjoy the natural beauty of Norte Beach and Shark Beach. Dolphin Discovery and Cancun Interactive Aquarium are also worth visiting. Looking to get your feet wet? Scuba diving, boat tours and fishing adventures can be found near the property.
Visit our Isla Mujeres travel guide
Popular Location

What's nearby

  • Norte Beach - 3 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk
  • Garrafon Natural Reef Park - 18 min walk
  • Mujeres Beach - 2 min drive
  • Dolphin Discovery - 9 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • North Garden — 1 min walk
  • Rooster - 3 min walk
  • Qubano - 3 min walk
  • Angelo - 3 min walk
  • Olivia - 4 min walk

About this property

Hotel Paradise Suites

3.5-star aparthotel, walk to Norte Beach
This aparthotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a 24-hour business centre are on-site. Each apartment offers free WiFi, a fridge and a flat-screen TV with cable channels. Additional amenities include a hob, in-room massages and a ceiling fan.
Hotel Paradise Suites offers 12 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. 40-inch Flat-screen televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Isla Mujeres aparthotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Free pool cabanas
  • Massages
  • Spa services
  • Spa treatment rooms
  • Sports massages
  • 4 treatment rooms
  • Deep-tissue massages
  • Swedish massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Off-street parking

Food and drink

  • Fridge
  • Hob
  • Ice maker

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Shampoo
  • Hairdryer
  • Soap
  • Toilet paper

Living spaces

  • Library

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Firepit

Work spaces

  • 24-hour business centre
  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Wheelchair accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the sea

Things to do

  • 24-hour fitness centre
  • Yoga classes on site
  • Designer shops on site
  • Art gallery on site
  • Swimming nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 12 rooms
  • Romance packages available

Where to eat

  • North Garden – Family restaurant with a bar. Open daily.

Policies

Check-in

Check-in between 3 PM and 8 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 8 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Paradise Suites Isla Mujeres
Hotel Paradise Suites Aparthotel
Hotel Paradise Suites Isla Mujeres
Hotel Paradise Suites Aparthotel Isla Mujeres

Frequently asked questions

Can I cancel my reservation for free at Hotel Paradise Suites and receive a full refund?
Yes, Hotel Paradise Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Paradise Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Paradise Suites have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM to 9 PM.
Is Hotel Paradise Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Paradise Suites?
Self-parking is free at this property.
What time is check-in at Hotel Paradise Suites?
Check-in is from 3 PM to 8 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel Paradise Suites?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Hotel Paradise Suites located?
Situated by the sea, this aparthotel is 0.1 mi (0.2 km) from Norte Beach, and within 6 mi (10 km) of Shark Beach and Dolphin Discovery. Las Americas Cancun Mall and Turtle Beach are also within 12 mi (20 km).
3.9
Good
5 - Excellent
13
4 - Good
7
3 - Okay
1
2 - Poor
4
1 - Terrible
2

4.3/5

Cleanliness

4.5/5

Staff & service

3.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Staff friendly and helpful. Booking for next year.
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with group
Meh
It was okay. Wi-fi didn’t work in our room because it was “too far away”—that was really disappointing. We had to ask for things like the room getting cleaned before 5 pm and a wastebasket. The room smelled moldy at times. The listing on the website mentions a restaurant and yoga, but neither of those were available from what I experienced. The people working there are clearly doing their best I feel like this is a case of the owners/management not investing enough in the guest experience at their property.
Stayed 4 nights in Feb 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Didn't get what we paid for!
Stayed in the Iktan Std Room: Description said there would be a separate living room, separate bedroom, stovetop, etc. I think this needs to definitely be changed on Hotels.com site! We would not have booked this room had we known there would be no stovetop and a tiny little refrigerator. Staying for 13 days makes you want to at least eat a few meals in your room. Couldn't because the fridge was so tiny and no way to cook anything! Also, the room has patio doors that on the site make it seem you are looking out to a garden area. Not so! You look at a 12ft concrete wall! So, basically there are no windows in the room which was very disappointing also. I realize they offer suites, however, when we booked they were all reserved. Given the description of the standard room on the hotels.com site we thought we at least had what was listed, which I mentioned above. We did manage to beg a coffee maker off of another guest who was staying for a few weeks in a suite and they don't drink coffee so they let us use it or we wouldn't even of had that. This place needs to give you what they advertise or change their room descriptions to be more accurate. We would not have booked here if we had known there was no cooktop, windows, etc. Free wifi only really works in the commons bungalow which is also where they have safety deposit boxes which seem not very secure. Location is the only thing that it has going for it.
Stayed 13 nights in Feb 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
NIce grounds. Bad odor in bathroom and shower an no wifi in room
Stayed 4 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location close to the beach, nice pool area, wifi pretty slow, without a kitchenette the price value is a little on the high side
Stayed 7 nights in Jan 2020

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