Search Pensions in Akumal from CA $104

"I first have to say the staff and front desk were great, delivered on what they said they would do. Rare at a big resort. The food here is terrible! I mean below average. All the meats are way overcooked, the same buffet items day after day, just regurgitated and once the food is fine it’s just mixed into another dish. Standard for all inclusive I know but I basically stopped eating after day 4 reserving myself to and fresh fruit or available vegetables. The sodium content is mind boggling and just not necessary!! We had 1 good meal at al la cart and that was the filet at Le Gourmet, it was very good. I know it’s hard to feed that many people but I have been to a few all inclusive and food wise this was the worst. Cobá buffets is the worst of all, akumel is a little better, tequila buffet was horrible and telum was bad too. (Sorry to be so negative) The transportation shuttles à la Mexican style were a bit challenging too. Sometimes waiting up to 40 min to get from one resort to the other. Staff is awesome, they made us change rooms and all was taken care of, we had to get a bed for one of the kids it was there within 40 min. All that was great. No real beach to say, not like other resorts, very rockey and sparse. "

"The 2 bedroom suite was perfect for a family of 5. Wish the property had hot tubs, room service and accessibility to all the restaurants. The beach, well... the only beach to go into the water due to the seaweed was 15 minute walk to the other resort. It was ok. The resort itself was beautiful with friendly staff. "

"Food dreadful "

"Great time overall, staff energetic and friendly. Food was delicious but the reservation system was cumbersome and if you didn't have a reservation it was problematic eating at any of the restaurants outside of the buffet."

"Very nice place by the beach to stay, we enjoyed our time there. "

"Room was beautiful and kept perfectly clean each day! The food was great and the pools and entertainment were top notch!"

"Understaffed. Low quality of alcohol. It is not kids friendly the nicest and central located amenities were for adults only. Had so many available day beds but at the family pools so crowded and no day beds. Beach is small and lots, tons of sea weed, workers start cleaning at a third day of our stay with bare hands the dont have heavy machinery to clean it all fast. The smell coming from the beach was horrible. On 5he beach they have justabout 5 palapas with day beds for families and they have about 10 palapas for adults. Also you can not make reservations at the restaurants for dinner what makes your evenings hit or miss. Guests are all walking form one restaurant to another to get seated or get on the list to couple of them. I am not coming back for sure. The only good thing are the renovated, large rooms."

"This place is older but it’s got good bones and has been well taken care of it is sooooo clean and I love the charm of our villa "

"5 star to the staff all so friendly pools were great with plenty of lounge chairs clean and well maintained resort not a fan of the loud music/dance/foam/theme parties until 10pm or 1 am another negative was the availability of a la carte restaurants overall it was a great vacation"