Located in Tulum, Hotel Ma'xanab is on the beach. Tulum Beach and Tulum National Park reflect the area's natural beauty and area attractions include LabnaHa Ecopark Adventures and Xel-Há Park.
Free cooked-to-order breakfast, a beach bar, and a terrace are just a few of the amenities provided at Hotel Ma'xanab. This hotel is a great place to bask in the sun with a white sand beach, beach massages, and beach umbrellas. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a bar.
Additional perks include:
An outdoor pool with pool umbrellas
Free self parking
Concierge services, multilingual staff, and tour/ticket assistance
Smoke-free premises, a front desk safe, and outdoor furniture
Guest reviews speak highly of the helpful staff
Room features
All 16 individually furnished rooms feature comforts such as premium bedding and furnished balconies, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Furnished balconies or patios, wardrobes/closets, and separate dining areas
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum
Frequently asked questions
Does Hotel Ma'xanab have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.
How much does it cost to stay at Hotel Ma'xanab?
As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hotel Ma'xanab on Mar 1, 2023 start from CA $903.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Ma'xanab pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Ma'xanab?
Self parking is free at this property.
What time is check-in at Hotel Ma'xanab?
Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Ma'xanab?
Check-out is at noon.
Where is Hotel Ma'xanab located?
Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Tulum National Park are also within 2 mi (3 km).
Can I cancel my reservation for free at Hotel Ma'xanab and receive a full refund?
Yes, Hotel Ma'xanab offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ma'xanab cancellation policy on our site for more details about any exclusions or requirements.
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The Maxanab was amazing in all areas! Jose in the restaurant was exceptional! Top notch service and took very good care of us! Everyone on the staff was sure to make it a point we were beyond well taken care of! I can’t wait to go back!
Beautiful property, cozy, and impeccably clean. Phenomenal staff and grounds keeping. Restaurant was delicious and food sourced locally, prepared by knowledgeable chefs. Hope to return to this property sometime soon!
Loved my stay! The hotel is absolutely beautiful and the staff is exceptional. The food was delicious, especially the complimentary breakfast every morning. The beach club area kept the music low which I appreciated since we were on our honeymoon and wanted to relax. The front desk staff was super attentive and made sure we had everything we needed to be comfortable during our stay. We were able to take advantage of the free bicycles too and ride around the hotel zone strip which was nice as well. The room was also super clean which is one of the first things I look for in a good hotel. Jose provided one of the best services I’ve experienced at any hotel yet. By day 2 he knew exactly what our interests were and how to accommodate us!!!
Only two cons: no doors in the bathroom - which I’m OK with but new couples may not be and our plunge pool did not work unfortunately:( Was also slightly disappointed because I read reviews where they did rose petals & wine for the honeymoon couples but when we arrived they did not have anything planned. It was OK because the rest of the stay was amazing so we were super happy with our choice in Ma’xanab and plan to stay here again next time.
