2 piscines extérieures, parasols
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The Westin Resort & Spa Puerto Vallarta – Avis

4 out of 5
The Westin Resort & Spa Puerto Vallarta
Paseo De La Marina Sur 205, Puerto Vallarta

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 574 avis sur 1003." "
Note de 8 – Bien, d’après 264 avis sur 1003." "
Note de 6 – Acceptable, d’après 86 avis sur 1003." "
Note de 4 – Médiocre, d’après 51 avis sur 1003." "
Note de 2 – Terrible, d’après 28 avis sur 1003." "

9,0/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

8,6/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 – Bien

NORMAND

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien situé.La tranquillité des lieux Très bel aménagement paysager autour des piscines Très grand terrain
Séjour de 11 nuits en février 2023
Hotel Management a répondu le 22 févr. 2023
Cher Normand,Nous apprécions vos précieux commentaires, nous espérons que votre séjour au Westin Resort & Spa Puerto Vallarta a été enrichissant, nous espérons vous voir bientôt.Être bien.

10/10 – Excellent

Stephane

Séjour de 1 nuit en janvier 2023

6/10 – Acceptable

Line, Adstock

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ce qui m’a vraiment déplu ce sont des frais quotidiens de 20$ US pour des activités qui nous ont a l’arrivée que ces activités non motorisées étaient gratuites. Je considère que je ne devrais pas être facturée pour du kayak que je ne fais pas, même chose pour le passer board et le centre de conditionnement. De plus au Starbuck, il manquait toujours de croissants et bagels. Et le service tres lent
Séjour de 10 nuits en décembre 2019
Hotel Management a répondu le 30 déc. 2019
Esteemed Line, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et commodités.
Séjour de 6 nuits en décembre 2019
Hotel Management a répondu le 28 déc. 2019
Esteemed Guest, On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

10/10 – Excellent

Noemie, Montreal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We paid 75$US for a magnificent room with an amazing view. We were extremely satisfied with the quality. However, we were a bit annoyed with the concierge who insisted for us to assist the timeshare conference. Theey do try to push little extras down tour throat but some of them are interesting, such as paying 5$ for renting a gym kit that fits you. The hotel is well located and it’s a lot better than the « todo incluido »
Séjour de 3 nuits en octobre 2019
Hotel Management a répondu le 19 oct. 2019
Esteemed Noemie, Thank you for taking the time to send us your feedback. Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences. Be well.

8/10 – Bien

David

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nothing wrong with the property...beautiful facility. Food quality and service were amazing. Drinks were incredibly overpriced ($9 for a boxed water, cocktails too). Overall value was decent, but would likely stay elsewhere if i ever went to mexico again (prices in mexico have significantly increased)
Séjour de 7 nuits en mai 2024
Roberto a répondu le 19 mai 2024
Esteemed David,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

6/10 – Acceptable

Shellie

Points faibles : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Hotel Management a répondu le 17 mai 2024
Esteemed Shellie,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

8/10 – Bien

Rodolfo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Buenas instalaciones
Séjour de 4 nuits en mai 2024
Hotel Management a répondu le 16 mai 2024
Estimado Rodolfo,Agradecemos sus valiosos comentarios, esperamos que su estadía en The Westin Resort & Spa Puerto Vallarta haya sido gratificante, esperamos verlo pronto.Be well.

8/10 – Bien

Scot, jax

Voyage de couple
Points forts : Propreté, service et personnel
Property under construction lots of noise at the pool depending on your room, you can hear banging all day long
Séjour de 7 nuits en mai 2024
Hotel Management a répondu le 14 mai 2024
Esteemed Scot,Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures.We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.

8/10 – Bien

Gilberto

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
El problema es que volamos de madrugada y llegamos a las 10 am..por lo cual no nos dieron habitacion...pero pasaron las 4pm y la srita de mostrador solo me dijo motivos por los cuales no me podia ayudar...hasta que cambio de turno y otro empleado me cambio de habitacion inmediatamente y disculpandose. El hotel es viejo pero accesible y por demas todo el personal muy amable. Solo desayunabamos ahi y el buffet es recomendable
Séjour de 6 nuits en avril 2024
Hotel Management a répondu le 13 mai 2024
Esteemed Gilberto,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

8/10 – Bien

E. L.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Hotel Management a répondu le 8 mai 2024
Esteemed E.L,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

6/10 – Acceptable

Ernesto

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
El hotel está lindo, pero los precios en los restaurants no valen lo que pagas, si fuera muy rico podría ser pera la verdad deja mucho que desear, por otro lado el aire acondicionado en el cuarto muy frio y no lo puedes apagar!
Séjour de 4 nuits en avril 2024
Hotel Management a répondu le 6 mai 2024
Estimado Ernesto,Gracias por tomarse el tiempo de enviarnos su retroalimentación. Esté seguro que sus comentarios son muy importantes para nosotros, los cuales ya han sido compartidos con los departamentos involucrados y quienes ya están tomando las medidas correctivas necesarias. Esperamos que nos pueda dar nuevamente una oportunidad para ser sus anfitriones en su próximo viaje en Puerto Vallarta y poderle así demostrar la calidad de The Westin Resort and Spa. Be well.

8/10 – Bien

Cynthia, Pasadena

Points forts : Propreté, service et personnel
Séjour de 5 nuits en avril 2024
Roberto a répondu le 4 mai 2024
Esteemed Cynthia,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Daniel cordero

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente atención
Séjour de 4 nuits en avril 2024
Hotel Management a répondu le 29 avr. 2024
Estimado Daniel,Agradecemos sus valiosos comentarios, esperamos que su estadía en The Westin Resort & Spa Puerto Vallarta haya sido gratificante, esperamos verlo pronto.Be well.

10/10 – Excellent

Katie

Séjour de 6 nuits en avril 2024
Hotel Management a répondu le 17 mai 2024
Esteemed Katie,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

8/10 – Bien

Brendan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great pool area, dinner was fantastic, breakfast brunch was just okay. Service is a little slow but otherwise good. Fire alarm went off one night and we lost WiFi one morning but otherwise it was a very nice stay. My only complaint was the kids didn’t seem to stay to the kids pool
Séjour de 3 nuits en avril 2024
Hotel Management a répondu le 18 avr. 2024
Esteemed Brendan,Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. Its always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home.

10/10 – Excellent

Leonor Guillermina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy bonitas todas las instalaciones.
Séjour de 5 nuits en avril 2024
Hotel Management a répondu le 17 avr. 2024
Esteemed Leonor,Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

10/10 – Excellent

Brittany

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had an amazing 5 night stay here at the Westin. My kids had a blast. Transportation to the central was cheap and easy and we could come back to peace here at the hotel!!! We will def return
Séjour de 5 nuits en avril 2024
Hotel Management a répondu le 15 avr. 2024
Esteemed Brittany,Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. Its always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home.

10/10 – Excellent

Gregory, Calgary

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thank you
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 11 avr. 2024
Esteemed Gregory,Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

10/10 – Excellent

Brendan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the marina. Lots of choices. The great beach is right there and the grounds mature. Service was great.
Séjour de 10 nuits en mars 2024
Hotel Management a répondu le 10 avr. 2024
Esteemed Brendan,Thank you for your valuable feedback and appreciate your loyalty. We could not been happier to have you with us and share even more memories. Its always a pleasure to have you stay with us and we hope to host you again in the near future so you may continue to enjoy our property, our activities and all Puerto Vallarta has to offer. Be well & hope to see you back soon at this your second home away from home.

2/10 – Terrible

Ashis

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
Hotel Management a répondu le 10 avr. 2024
Esteemed Ashis,Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences.Be well.

8/10 – Bien

Jeannette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
4 star
Séjour de 4 nuits en avril 2024
Roberto Sanchez a répondu le 8 avr. 2024
Esteemed Jeannette,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

4/10 – Médiocre

Alphonso, Everett

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The property was dated for the price room are a long walk from elevator stairs were blocked off for use at one end of the property.
Séjour de 8 nuits en mars 2024
Hotel Management a répondu le 8 avr. 2024
Esteemed Alphonso,Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures.We hope you can give us an opportunity to be your hosts on your next trip to Puerto Vallarta and demonstrate the quality of The Westin Resort and Spa. Be well.

8/10 – Bien

Oleksandr, Los Angeles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2024
Hotel Management a répondu le 8 avr. 2024
Esteemed Oleksandr,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Katie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel Management a répondu le 8 avr. 2024
Esteemed Katie,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

DANIELA

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El personal muy amable, las habitaciones muy cómodas y limpias. Las albercas muy limpias y a muy buena temperatura. El área de la playa muy tranquila también.
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 5 avr. 2024
Estimada Daniela,Agradecemos sus valiosos comentarios, esperamos que su estadía en The Westin Resort & Spa Puerto Vallarta haya sido gratificante, esperamos verlo pronto.Be well.

10/10 – Excellent

Katie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel Management a répondu le 8 avr. 2024
Esteemed Katie,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

MIGUEL ANGEL

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Bien
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 3 avr. 2024
Estimado Miguel,Gracias por tus valiosos comentarios y apreciamos tu lealtad. No podríamos haber estado más felices de tenerte con nosotros y compartir aún más recuerdos. Siempre es un placer tenerlo con nosotros y esperamos volver a recibirlo en un futuro cercano para que pueda continuar disfrutando de nuestra propiedad, nuestras actividades y todo lo que Puerto Vallarta tiene para ofrecer. Esperamos verlo pronto en este su hogar Puerto Vallarta. Be well.

10/10 – Excellent

Hitesh

Voyage en famille avec de jeunes enfants, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property
Séjour de 5 nuits en mars 2024
Hotel Management a répondu le 3 avr. 2024
Esteemed Hitesh,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

2/10 – Terrible

Rajesh

Voyage en famille
Points forts : Propreté, commodités
Nice
Séjour de 4 nuits en mars 2024
Roberto a répondu le 2 avr. 2024
Esteemed Steven,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.

10/10 – Excellent

Cindy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 10 nuits en mars 2024
Hotel Management a répondu le 3 avr. 2024
Esteemed Cindy,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

8/10 – Bien

Steven, Canal Winchester

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Need additional chairs for pool and beachfront
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 1 avr. 2024
Esteemed Steven,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Karina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had an amazing experience at this hotel. Staff was extremely attentive and kind.
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 29 mars 2024
Esteemed Karina,Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

10/10 – Excellent

Gerrett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 29 mars 2024
Esteemed Gerrett,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

6/10 – Acceptable

David

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
I need to comment on something about the private beach first, because it’s important and doesn’t match the review categories well. On our last full day, a lot of garbage (including an actual steak knife, bottle caps and plastic, and disgusting brown bubbles/slime) started washing up on the beach while we were swimming. Previously the beach had been pristine. I suspect this has something to do with the proximity to the marina and the arrival of cruise ships. Relating any further details turns my stomach. I threw away my swimsuit and showered for half an hour. I honestly don’t know what to say. That will haunt my dreams… Anyway, other than that, it honestly was a wonderful hotel with great facilities and fantastic staff.
Séjour de 5 nuits en mars 2024
Hotel Management a répondu le 28 mars 2024
Esteemed David, Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences.Be well.

8/10 – Bien

Maura

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a pet and we felt safe leaving him behind Thank you Westin
Séjour de 7 nuits en mars 2024
Hotel Management a répondu le 28 mars 2024
Esteemed Maura, Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

10/10 – Excellent

Kuwazky

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy bien todo
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 26 mars 2024
Estimado Kuwazky,Agradecemos sus valiosos comentarios, esperamos que su estadía en The Westin Resort & Spa Puerto Vallarta haya sido gratificante, esperamos verlo pronto.Be well.

2/10 – Terrible

Santiago

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
I checked in, upgraded room, and when I entered room i was completely taken aback , room smelled terrible, like mold or musk, I turned around and walked back to reception and checked out and booked another hotel… please contact me I would like a refund
Séjour de 6 nuits en mars 2024
Hotel Management a répondu le 26 mars 2024
Esteemed Santiago,Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences.Be well.

8/10 – Bien

Luciano

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything is great except the back view from my room, they have kind of a dump place and few bunk beds for the beach
Hotel Management a répondu le 25 mars 2024
Esteemed Luciano,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Falous, Houston

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great experience
Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 25 mars 2024
Esteemed Falous,Thank you for your valuable feedback. The comfort you derive from our facilities and service is our main objective. Rest assured that we strive to anticipate your needs and are committed to ensuring your total satisfaction. We sincerely hope we could host you again shall your plans ever bring you back to Puerto Vallarta. Be well.

10/10 – Excellent

tia

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a nice resort
Séjour de 2 nuits en mars 2024
Hotel Management a répondu le 25 mars 2024
Esteemed Tia,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Lluvia

Voyage en famille
La mejor opción en Vallarta sin duda! De verdad superó mis expectativas!
Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 19 mars 2024
Estimada Lluvia,En nombre de la gerencia de The Westin Resort and Spa Puerto Vallarta, nos gustaría agradecerle por tomarse el tiempo para enviarnos sus valiosos comentarios. Esperamos que haya disfrutado de nuestras instalaciones y haya tenido una estancia refrescante y renovadora con nosotros. Esperamos verlo pronto. Be well.

8/10 – Bien

Holly

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel grounds are spectacular and pool is lovely! We had a suite on top floor and the view of the Bay was spectacular. Room service was awesome. Staff were all attentive and friendly. Wonderful place to stay.
Séjour de 2 nuits en mars 2024
Hotel Management a répondu le 19 mars 2024
Esteemed Holly,On behalf of the Management of The Westin Resort and Spa Puerto Vallarta we would like to thank you for taking the time to send us your valuable feedback. We hope you enjoyed our facilities and had a refreshing and relaxing stay with us. We hope to host you soon. Be well.

2/10 – Terrible

Su ellen

Séjour de 1 nuit en mars 2024
Hotel Management a répondu le 5 avr. 2024
Esteemed Su ellen,Thank you for taking the time to send us your feedback.Be assured that your comments are very important to us, which have already been shared with the departments involved and who are already taking the necessary corrective measures. We apologize for the inconveniences.Be well.

8/10 – Bien

Deniz

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel Management a répondu le 12 mars 2024
Esteemed Deniz,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Maryella

Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 1 avr. 2024
Esteemed Maryella,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

GAETAN

Points forts : Propreté
Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 11 mars 2024
Esteemed Gaetan,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

10/10 – Excellent

Daniela García

Points forts : État et installations de l’hébergement
Buen lugar
Séjour de 4 nuits en mars 2024
Hotel Management a répondu le 5 mars 2024
Estimada Daniela,Agradecemos sus valiosos comentarios, esperamos que su estadía en The Westin Resort & Spa Puerto Vallarta haya sido gratificante, esperamos verlo pronto.Be well.

10/10 – Excellent

Winifred, College Park

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to all the shops and bars and good resturants across the street. friendly staff
Séjour de 3 nuits en mars 2024
Hotel Management a répondu le 5 mars 2024
Esteemed Winifred,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.

8/10 – Bien

Jose

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel we had an ocean veiw. The staff here is really friendly and helpful especially the guys in the front of the hotel that help with transportation. They knew a lot and helped us several times. Beach and pool area was nice. We had room service for breakfast everyday and it was very reasonable and nice to sit on balcony. I thought the spa was overpriced though. I was expecting to pay more at a hotel but you can get a great massage outside the hotel in the marina area for 1/3 the price so we did that instead.
Séjour de 4 nuits en février 2024
Hotel Management a répondu le 4 mars 2024
Esteemed Jose,We appreciate your valuable feedback, we hope that your stay at The Westin Resort & Spa Puerto Vallarta has been rewarding, we hope to see you soon.Be well.