Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
Explore the area
Cruise Ship Pier12 min walk
Cruise Ship Terminal13 min walk
Bay of Banderas24 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)24 min drive
Room options
About this area
Puerto Vallarta
Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighborhood in Puerto Vallarta. Cotton House and Paradise Adventure Park / Canopy Indio are local attractions and those in the mood for shopping can visit Puerto Mágico and La Isla. Splash Water Park and Splash Water Park Vallarta are also worth visiting.
3.5-star all-inclusive property located in Hotel Zone
A short walk from Cruise Ship Terminal, Krystal Vallarta - All Inclusive provides a poolside bar, 2 bars, and a gym. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature regional cuisine and a poolside location.
Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also find perks like:
3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
Self parking (surcharge), a 24-hour front desk, and smoke-free premises
5 meeting rooms and an elevator
Guest reviews say good things about the helpful staff
Room features
All 388 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
Bathrooms with deep soaking tubs and tubs or showers
Daily housekeeping, desks, and phones
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (MXN 50 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
4 restaurants
2 bars/lounges and 1 poolside bar
Restaurants on site
Aquamarina
Las Velas
Cinque Terre
Kamakura
Lobby Bar
Things to do
3 outdoor pools
Children's pool
Fitness center
Family friendly
3 outdoor pools
Children's pool
Snack bar/deli
Waterslide
Conveniences
Elevator
Guest services
24-hour front desk
Daily housekeeping
Business services
Conference space (11819 square feet)
Meeting rooms - 5
Outdoors
Beachfront location
Pool sun loungers
Pool umbrellas
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: MXN 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property
Frequently asked questions
Does Krystal Vallarta - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at Krystal Vallarta - All Inclusive?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Mar 5, 2023 start from CA $322.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Krystal Vallarta - All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Krystal Vallarta - All Inclusive?
Self parking is available for MXN 50 per night. Limited spots are available.
What time is check-in at Krystal Vallarta - All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Krystal Vallarta - All Inclusive?
Check-out is at 11:30 AM.
Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?
Yes, the property is all-inclusive.
Where is Krystal Vallarta - All Inclusive located?
Nestled on the beach, this Hotel Zone property is within a 15-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Malecon is 2.9 mi (4.7 km) away.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
I am a big fan of Krystal Monterrey and staying at this location I had high expectations. BUT I was so wrong! The rooms are so old and rusty and the service was horrible. The staff hates working here and you can tell by the way they treat guest. In my room I found a roach!!! and to to top it off the tub look so rusty that it felt like we were going to get some kind of disease. The food taste to bland and definitely not worth the inclusive. The Bars are not open late and defeats the purpose. I would never recommend this property to anyone! Oh lets not forget how dirty it is.
Honestly this hotel was horrible
Food is garbage!!
Rooms smells like mushrooms are growing out of the walls!
And service forget about it they are way to busy on their phones all the time..
This place it’s a joke looks good on the pictures but it’s a nightmare!
Sergio
2/10 Terrible
michael
Travelled with family
Jan 2, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
resort was nice, We had no hotwater and made issues daily with all. Last two times were Miguel and Jesus in management and still got no responce or help in the matter after a 9 day stay
Do not stay here. We have been to mexico approx 10 times and this is by far the worst resort we have ever stayed at. Not even close to a 4 star resort. Any good reviews you read here are definitely about the newly acquired resort next door - Krystal Altitude. Krystal PV residents do not have access. This resort is so old and dirty. They tried to check us into a standard room when we paid for a deluxe sea view room. Took us about an hour of switching around to 4 different rooms to finally get to the one we paid for. The food is HORRIBLE. We were starving for the first 4 days until we finally left the resort to eat. We are not hard to please when it comes to beach vacations but I don't have one good thing to say about this resort other than the view from our ocean view room. Dirty, unhelpful and not friendly staff. 10-30 minute lines for drinks. The resort provided pictures are deceiving. We stayed at the Krystal in Nuevo Vallarta last year and it was a million times nicer than this one. The location of this resort is good - quick bus ride to the Malecon or Marina. You'll hardly want to spend anytime at this resort. Pool has a bunch of floaties, pool tables and chairs are not cleaned. Only 1 A La Carte that they make it difficult to get a reservation at. Just don't stay here.
I stayed at Krystal about 6 years ago and returned back this year. I stayed in the newer tower which was spacious and very clean. Aaron and Fernando that worked by the beach were excellent, friendly, and a great asset for the hotel. The property is larger and I did visit during a semi peak time. Love that there is shad both by the beach and the swimming pools. The grounds are kept in exquisite shape. The food is nothing special but you can always find someone to eat. Overall a good stay made better by the friendly staff
This hotel has a beautiful property, but the rooms were really dirty. The first room that they gave us had bed bugs and I requested for another room expecting something better but after seeing it i was disappointed. The food there was horrible. I wouldn’t go back!!
We have been coming here for years. It has changed. The pools were remodeled and made smaller. The food was terrible. The room was not clean. We will never return. Glad to hear Hilton has bought the property. It has reslly gone diwnhill.
