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Krystal Vallarta - All Inclusive

Photo gallery for Krystal Vallarta - All Inclusive

Aerial view
On the beach
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Krystal Vallarta - All Inclusive

Krystal Vallarta - All Inclusive

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Restaurant
  • Gym
Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300

Explore the area

  • Popular LocationCruise Ship Pier12 min walk
  • Popular LocationCruise Ship Terminal13 min walk
  • Popular LocationBay of Banderas24 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)24 min drive

Room options

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighborhood in Puerto Vallarta. Cotton House and Paradise Adventure Park / Canopy Indio are local attractions and those in the mood for shopping can visit Puerto Mágico and La Isla. Splash Water Park and Splash Water Park Vallarta are also worth visiting.

What's nearby

  • Cruise Ship Pier - 12 min walk
  • Cruise Ship Terminal - 13 min walk
  • Vallarta Casino - 3 min drive
  • Playa Las Glorias - 3 min drive
  • Bay of Banderas - 24 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • Outback Steakhouse - 5 min walk
  • La Vaca Argentina - 11 min walk
  • Pizzeria La Dolce - 11 min walk
  • El oasis Del holi - 12 min walk
  • La Leche - 15 min walk

About this property

Krystal Vallarta - All Inclusive

3.5-star all-inclusive property located in Hotel Zone
A short walk from Cruise Ship Terminal, Krystal Vallarta - All Inclusive provides a poolside bar, 2 bars, and a gym. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature regional cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • 5 meeting rooms and an elevator
  • Guest reviews say good things about the helpful staff
Room features
All 388 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • Daily housekeeping, desks, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Cinque Terre
  • Kamakura
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Conference space (11819 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Krystal Vallarta - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Mar 5, 2023 start from CA $322.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Vallarta - All Inclusive?

Self parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Krystal Vallarta - All Inclusive?

Check-out is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta - All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Vallarta - All Inclusive located?

Nestled on the beach, this Hotel Zone property is within a 15-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Malecon is 2.9 mi (4.7 km) away.

Reviews

6.0
Rating 10 - Excellent. 48 out of 287 reviews" "
" "10 - Excellent 17%
Rating 8 - Good. 71 out of 287 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 62 out of 287 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 55 out of 287 reviews" "
" "4 - Poor 19%
Rating 2 - Terrible. 51 out of 287 reviews" "
" "2 - Terrible 18%

7.3/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.3/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

4/10 Poor

Colin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it was nice but the premises were not good, no clean, no enough staff for high season.

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a big fan of Krystal Monterrey and staying at this location I had high expectations. BUT I was so wrong! The rooms are so old and rusty and the service was horrible. The staff hates working here and you can tell by the way they treat guest. In my room I found a roach!!! and to to top it off the tub look so rusty that it felt like we were going to get some kind of disease. The food taste to bland and definitely not worth the inclusive. The Bars are not open late and defeats the purpose. I would never recommend this property to anyone! Oh lets not forget how dirty it is.

2/10 Terrible

Sergio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Honestly this hotel was horrible Food is garbage!! Rooms smells like mushrooms are growing out of the walls! And service forget about it they are way to busy on their phones all the time.. This place it’s a joke looks good on the pictures but it’s a nightmare!

2/10 Terrible

michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
resort was nice, We had no hotwater and made issues daily with all. Last two times were Miguel and Jesus in management and still got no responce or help in the matter after a 9 day stay

2/10 Terrible

Quinn

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here. We have been to mexico approx 10 times and this is by far the worst resort we have ever stayed at. Not even close to a 4 star resort. Any good reviews you read here are definitely about the newly acquired resort next door - Krystal Altitude. Krystal PV residents do not have access. This resort is so old and dirty. They tried to check us into a standard room when we paid for a deluxe sea view room. Took us about an hour of switching around to 4 different rooms to finally get to the one we paid for. The food is HORRIBLE. We were starving for the first 4 days until we finally left the resort to eat. We are not hard to please when it comes to beach vacations but I don't have one good thing to say about this resort other than the view from our ocean view room. Dirty, unhelpful and not friendly staff. 10-30 minute lines for drinks. The resort provided pictures are deceiving. We stayed at the Krystal in Nuevo Vallarta last year and it was a million times nicer than this one. The location of this resort is good - quick bus ride to the Malecon or Marina. You'll hardly want to spend anytime at this resort. Pool has a bunch of floaties, pool tables and chairs are not cleaned. Only 1 A La Carte that they make it difficult to get a reservation at. Just don't stay here.
Stayed 7 nights in Dec 2022

8/10 Good

Mackenzie C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Krystal about 6 years ago and returned back this year. I stayed in the newer tower which was spacious and very clean. Aaron and Fernando that worked by the beach were excellent, friendly, and a great asset for the hotel. The property is larger and I did visit during a semi peak time. Love that there is shad both by the beach and the swimming pools. The grounds are kept in exquisite shape. The food is nothing special but you can always find someone to eat. Overall a good stay made better by the friendly staff
Stayed 7 nights in Nov 2022

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel has a beautiful property, but the rooms were really dirty. The first room that they gave us had bed bugs and I requested for another room expecting something better but after seeing it i was disappointed. The food there was horrible. I wouldn’t go back!!
Stayed 7 nights in Mar 2022

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming here for years. It has changed. The pools were remodeled and made smaller. The food was terrible. The room was not clean. We will never return. Glad to hear Hilton has bought the property. It has reslly gone diwnhill.
Stayed 1 night in Oct 2022

6/10 Okay

armando, WALNUT CREEK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Laura

Liked: Cleanliness
Stayed 2 nights in Sep 2022