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Sunscape Puerto Vallarta Resort & Spa All Inclusive

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Flat-screen TV, foosball, table tennis table, books
On the beach, sun loungers, beach towels, beach massages
On the beach, sun loungers, beach towels, beach massages
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Sunscape Puerto Vallarta Resort & Spa All Inclusive

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5 star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive
Map
Blvd Francisco Medina Ascencio Km 3.5, Puerto Vallarta, 48333

Explore the area

  • Popular LocationLa Isla1 min walk
  • Popular LocationCruise Ship Terminal16 min walk
  • Popular LocationPlaya Las Glorias20 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)14 min drive

Room options

About this area

Puerto Vallarta

Sunscape Puerto Vallarta Resort & Spa All Inclusive is located in Hotel Zone, a neighborhood in Puerto Vallarta, and is in the entertainment district and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Traveling with kids? Consider Cotton House and Paradise Adventure Park / Canopy Indio. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • La Isla - 1 min walk
  • Cruise Ship Terminal - 16 min walk
  • Playa Las Glorias - 20 min walk
  • Uno - 3 min drive
  • Bay of Banderas - 15 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive

Restaurants

  • La Leche - 4 min walk
  • El oasis Del holi - 6 min walk
  • Outback Steakhouse - 8 min walk
  • Starwings - 12 min walk
  • Cafe Canela - 13 min walk

About this property

Sunscape Puerto Vallarta Resort & Spa All Inclusive

3.5-star aparthotel on the beach, near La Isla
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Sunscape Puerto Vallarta Resort & Spa All Inclusive's 4 restaurants. Each apartment offers WiFi, a coffee/tea maker, and a flat-screen TV with cable channels. Free newspapers, a hair dryer, and a safe are among the other amenities that guests will find.
Sunscape Puerto Vallarta Resort & Spa All Inclusive offers 340 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta aparthotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the aparthotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach massages
  • Beach towels
  • Beach sun loungers

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Massages
  • Spa services
  • Deep-tissue massages
  • Sports massage
  • Swedish massages

Internet

  • Free WiFi
  • In-room WiFi has a 1-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • RV, bus, and truck parking on site

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • World Café
  • Tiki Taco
  • Da Mario
  • Sea Side Grill
  • Rendevous Bar

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service
  • Pool or billiards table
  • Foosball table
  • Table tennis table
  • Air hockey
  • Games
  • Karaoke
  • TV in a common area
  • Books

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers
  • Banquet hall

Location highlights

  • Near the airport
  • In the shopping district
  • In the entertainment district
  • In the suburbs
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Fitness center
  • 2 outdoor tennis courts
  • Free access to water park
  • Waterslide
  • Kayaking on site
  • Scuba diving on site
  • Tennis lessons on site
  • Volleyball on site
  • Mini golf on site
  • Basketball on site
  • Beach volleyball on site
  • Whale watching nearby
  • Casino nearby

Safety features

  • Smoke detector

General

  • 340 rooms
  • Romance packages available
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 15 per 24-hour period (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta
Sunscape Puerto Vallarta Resort
Sunscape Puerto Vallarta Incl
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape Puerto Vallarta Resort All Inclusive
Sunscape Puerto Vallarta All Inclusive
Sunscape Puerto Vallarta Resort Spa All Inclusive
Sunscape Resort All Inclusive
Sunscape Puerto Vallarta Resort Spa
Sunscape All Inclusive

Frequently asked questions

Does Sunscape Puerto Vallarta Resort & Spa All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Sunscape Puerto Vallarta Resort & Spa All Inclusive on Mar 1, 2023 start from CA $339.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Puerto Vallarta Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Check-in is from 3 PM - anytime.

What time is check-out at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Puerto Vallarta Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include mini golf, tennis, volleyball, and more.

Where is Sunscape Puerto Vallarta Resort & Spa All Inclusive located?

Located in Hotel Zone, this beachfront aparthotel is in the entertainment district and within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Malecon and Playa de los Muertos are also within 6 mi (10 km).

Reviews

7.0

Good

Rating 10 - Excellent. 211 out of 804 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 247 out of 804 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 162 out of 804 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 91 out of 804 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 93 out of 804 reviews" "
" "2 - Terrible 12%

7.6/10

Cleanliness

7.9/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

ROBERT, HOFFMAN ESTATES

Disliked: Property conditions & facilities
VERY AVERAGE HOTEL-TILES MISSING AROUND AND IN POOL-LIMITED DINING-BUFFET VERY AVERAGE-WOULD NOT STAY THERE AGAIN
Stayed 5 nights in Jan 2023

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised. Rooms were big. View was gorgeous. Food was ok. Italian restaurant was excellent. Staff were very friendly. My only complaint is the mattress. They need to upgrade.
Stayed 7 nights in Jan 2023

10/10 Excellent

Julio, new york

Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Jan 2023

2/10 Terrible

Kirk

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Used to stay at The Hilton and decided to try something new, The food is terrible. The Mexican restaurant is a buffet. The buffet food is cold. The Italian restaurant is okay but limited menu. You can't take a drink glass back to your room. People would hide their beach towels, going to their room, and then take all the good seats before the towel office opened. They advertise free wifi. Well, it's not in the rooms, it's in a very limited area of the lobby and it is poor quality at best. They should have stated available in public area only, like other hotels. On our second to the last night, we went off site for dinner, and came back to find security in our room taking pictures of all of our electronics. Their explanation was we were supposed to put it all in the tiny safe, which would not hold 1/2 of them. The facility is great, and the staff friendly, but Hyatt has a lot of work on this one, since they took it over in October. I know the manager will give their typical "copy and paste" response to this and nothing will be done, but be aware.
Stayed 9 nights in Jan 2023

6/10 Okay

Mardeza, van nuys

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked how friendly the staff was and you can see how hard the employees work. Always greeted you in passing and very amicable.

6/10 Okay

Cully

Travelled with partner
Had to pay for a upgrade full price

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness
The property needs some updating. I just think with so much usage, the wear & tear is showing. The Wi-Fi is horrible. I almost ALWAYS could NOT get a signal. I could not log in to the Wi-Fi unless it was very late at night. The food was a big disappointment. Far too much Mexican food when you have as many Americans & Canadians as you have as guest. Kids like pizza-there never was any. Far too many times we walked through the buffet with almost all Mexican food. The pool & kid water park were great. But why we were always kicked out too early (5pm park/6pm pool) never made any sense. There should be later pools hours, maybe even adults only. We also had a problem with the pool toys. Most days we used them, other days they were NOT allowed. Either you note that we can or can not use them-ALL THE TIME! The staff is amazing! Many smiles & kindness but YOU should be working with them to improve their english. ALL of them. I walked away feeling like the staff was the very highlight of our trip. I do want to give accolades to many of the amazing employees! The staff at the Sun Club on 5th floor are the best! Ricardo, Ralph & Omar were always so good to us. Oscar did amazing helping us with the New Year's Eve party. The folks that worked all of the party were GREAT! Vicky with UVC was always smiling & very helpful. We even signed up for the club, partly because of her. Maggie was amazing with excursions. We set up many things together for 12 people-WOW!

8/10 Good

Erica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect getaway for our family. Our boys (8 and 6) had the time of their lives. Room was big and spacious. Resort staff were extremely friendly and hardworking. Food was good. Kids loved the option of the food truck every day for lunch. The amount of entertainment and shows was perfect. The beach was clean and the boys loved jumping in the waves everyday. I can’t say enough good things about our trip!

4/10 Poor

Veronica

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I like the entertainment staff, They kept the guest entertained by there energy fun ideas. Also was very nice & helpful. What i didnt like, whole building needs to be updated. Alot of unsafety codes. New owner from sunscape has alot to repair & replace. The old owners from Holiday Inn Express Resort was way better. The new years party was fun. I did not like that the owner only told the DJ to put on his requested songs, which songs was repeated several time. It was getting boring! ALSO, a suggestion to the owner, for your "restaurant" in the hotel, guest should be able to wear what they like. We pay ALOT of money for all-inclusive. We shouldn't have to be told what to wear or how to talk. The Italian restaurant WAS NOT a fancy restaurant, looks like a pizzeria and i got sick from ur Italian food the next day. The food in the "Resort" was not good and cold. I think the cafe was the only good place of all. I ate outside the Resort to eat really Mexican and American food and didn't get sick. Also ur pool bar staff, they seem like they dont get paid enough because they had bad attitude and rude. They get mad because guest dont tip. Who carrys money when ur in a pool. C'mon! Comments were made to guest and i understood everything what all staff be saying. Every staff in that Resort assumed i was white American, really im Mexican. The old Resort was way better than this new owners. Will not come back.

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The good- The property was a short cab ride from the airport. The staff was great! They made this resort. The food was good. We tried all the restaurants. The view was amazing and so was the beach. The pool was nice and the entertainment was good. The bad- The property needs some serious TLC. We didn’t have any major issues but everything was run down. The bed, the fixtures, the bathroom. We stayed on the south facing side and the room was very hot, even with the curtains closed and the AC at max. It was also very noisy. I always expect noise when your over the pool area but this was like the evening show was in your room. Biggest complaint was the towels on pool chairs. People would go down early in the morning and place their towels over the chairs. Then they would not go back until near noon. There is a 30 minute rule and your towels can be removed but it wasn’t enforced. Very frustrating.