Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Primary image
On the beach, beach massages, snorkeling, beach bar
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Overview of Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390

Explore the area

  • Popular LocationPunta Negra Beach10 min walk
  • Popular LocationPlaya Estaca20 min walk
  • Popular LocationConchas Chinas Beach6 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)39 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on the beach, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is in South Shore Hotel Area, a neighborhood in Puerto Vallarta. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Garza Blanca Beach and Playa de los Muertos. Los Arcos and Vallarta Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like skydiving and other activities like whale-watching.

What's nearby

  • Punta Negra Beach - 10 min walk
  • Playa Estaca - 20 min walk
  • Garza Blanca Beach - 2 min drive
  • Playa Gemelas - 3 min drive
  • Conchas Chinas Beach - 6 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 39 min drive

Restaurants

  • Tacos Revolución - 5 min drive
  • Archie's Wok - 5 min drive
  • Café San Angel - 5 min drive
  • Kaiser Maximilian - 5 min drive
  • Pancho's Takos - 5 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Upscale property on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offers 444 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puerto Vallarta property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • D' Brick
  • Rojo Corazon
  • Gulietta
  • Yuu
  • Shore Grill

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Sauna
  • Snorkeling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (16200 square feet)

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Grab bar in shower
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 671 out of 1082 reviews
5 - Excellent 62%
Rating 4 - Good. 219 out of 1082 reviews
4 - Good 20%
Rating 3 - Okay. 99 out of 1082 reviews
3 - Okay 9%
Rating 2 - Poor. 58 out of 1082 reviews
2 - Poor 5%
Rating 1 - Terrible. 35 out of 1082 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best good customer service, food at La Luce the Italian restaurant is amazing and service more than excellent, manager of this restaurant came and make sure we are happy. Also the lunch every day at cocomot sea food is super. However food at Mexican restaurant Maxal is TERRIBLE, service at Maxal is awful, double check before you go which floor you will be, upper floors in north tower is good but they will give you lower floor, I completely refused then I got 10th floor
Stayed 6 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not professional
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had a fabulous setting. The furniture everywhere was soiled. We were supposed to have faulty maid service but they didn’t clean, just made beds and re stocked towels. Many things there required cash but both ATM machines were out of service and searching for ways to work around it took forever. The people were very nice but we did keep feeling like we were being scammed
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, ocean view rooms, Amazon beach area and awesome customer service, staff was very friendly and helpful all the time
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It certainly has some positives, but in general I would not rate this as not at the usual Hilton level. Positives * The views from the common areas, lobby, beach, etc are beautiful. The view is limited by palm trees from your room however, depending on which floor you're on. * The staff is very helpful and accommodating, especially towards young kids. I never felt that a tip was expected or required although we always did. * Food was great! There are several dining options and all of them offered great meals, even for kids. The Asian themed restaurant is for kids 12 and up. Negatives ATM- There are two on the property, one for dollars and one for pesos. The downside is that we were needing pesos for tipping purposes and the lowest denomination was $200 pesos. Shuttle- Doesn't exist... the rather removed location would make a shuttle to the airport, downtown, or to shopping a great idea. Check In- Traveling as a family (2 parents and 2 young kids) we are always looking for "family friendly" resorts. When I checked us in I was told that we would be in the "family tower" on the 2nd floor and that this would be a "loud" floor. We decided to try it, and the only other option was an upgrade for an extra $87 a night. For some reason the family tower overlooks the adults only pool! Property Cleanliness- The common areas, besides the lobby, just looked tired, dirty and used. Dead bugs were common throughout the hallways... as in the same dead bugs in the same place for days.
Stayed 4 nights in Jun 2022