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Krystal Altitude Vallarta - AIl Inclusive

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2 bars/lounges, beach bar
Aerial view
Jr. Suite Hacienda Double | Free minibar, in-room safe, laptop workspace, blackout drapes
4 restaurants, breakfast, lunch served; local and international cuisine

Overview of Krystal Altitude Vallarta - AIl Inclusive

Krystal Altitude Vallarta - AIl Inclusive

4.5 star property
Upscale hotel on the beach, with 4 outdoor swimming pools
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

Explore the area

  • Popular LocationCathedral of Our Lady of Guadalupe4 min drive
  • Popular LocationSplash Water Park5 min drive
  • Popular LocationVista Vallarta Club de Golf7 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)16 min drive

Room options

About this area

Puerto Vallarta

Located in Puerto Vallarta, Krystal Altitude Vallarta - AIl Inclusive is near the airport and on the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Playa de los Muertos and Nuevo Vallarta Beach. Traveling with kids? Consider Splash Water Park and Paradise Adventure Park / Canopy Indio.

What's nearby

  • Cathedral of Our Lady of Guadalupe - 4 min drive
  • Splash Water Park - 5 min drive
  • Vista Vallarta Club de Golf - 7 min drive
  • Vallarta Casino - 10 min drive
  • Marina Vallarta Golf Club - 11 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive


  • La Tienda Grande - 5 min drive
  • 4 Estaciones - 4 min drive
  • Charme Reposteria - 5 min drive
  • La Hamburguesa Grill - 4 min drive
  • Cafe Bohemio - 4 min drive

About this property

Krystal Altitude Vallarta - AIl Inclusive

4.5-star luxury hotel by the ocean
Take advantage of a beach bar, shopping on site, and a coffee shop/cafe at Krystal Altitude Vallarta - AIl Inclusive. With a beachfront location, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, reflexology, or a manicure/pedicure at Eternity Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature local and international cuisine and a poolside location. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on site, and a computer station
  • A gift shop, massage treatment rooms, and tour/ticket assistance
  • An elevator, multilingual staff, and concierge services
Room features
All 451 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers, and children's books
  • Designer toiletries, showers, and hair dryers
  • 32-inch LED TVs with premium channels
  • A personal chef, art supplies, and childcare services

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O's West
  • Sea Fire

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli


  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Coworking space


  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site


  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels


  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides


  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Similar properties



Check-in time starts at 4:00 PM
Minimum check-in age: 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Altitude Vallarta - AIl Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Altitude Vallarta - AIl Inclusive Puerto Vallarta
Krystal Altitude Vallarta - AIl Inclusive Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Altitude Vallarta - AIl Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Krystal Altitude Vallarta - AIl Inclusive?

As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Krystal Altitude Vallarta - AIl Inclusive on Jun 20, 2023 start from CA $231.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Altitude Vallarta - AIl Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Krystal Altitude Vallarta - AIl Inclusive?

Valet parking is available for MXN 55 per night.

What time is check-in at Krystal Altitude Vallarta - AIl Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Krystal Altitude Vallarta - AIl Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Krystal Altitude Vallarta - AIl Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Altitude Vallarta - AIl Inclusive located?

Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa, and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and Splash Water Park are also within 3 mi (5 km).




Rating 10 - Excellent. 24 out of 67 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 21 out of 67 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 10 out of 67 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 8 out of 67 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 4 out of 67 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing, my family and I had the best vacation. We stayed on property for most of the vacation, there are many activities and the staff is the best. Five star staff and facility. I had a scheduling conflict on arrival and the staff went above and beyond to help correct my situation. At the front desk, Lucy was the best. She was able to fix my problem without hesitation, We received the best service from everyone at the front desk. At the bar, Jose was an outstanding bar tender. He continued to provide excellent service even at the most busiest of times. I have been to the property three times in the past year and I will continue to book all of my vacations here. I want to say "thank you" to everyone working on the property. Easy access to the airport, outstanding front desk service, amazing bar service, tremendous house keeping and the ground are always kept clean. We had the best time here thanks to everyone working to provde excellent service.

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Hacienda is Beautiful, Service from all staff was excellent, everyone was so attentive and courteous, food was amazing
Stayed 4 nights in Apr 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Hector, Yuma

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time there and we always have a great time. Food was fabulous, service, rooms, property all great. I would suggest they shake up the evening entertainment a little.
Stayed 9 nights in Mar 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

6/10 Okay


Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check-in was slow. The service in restaurant was lacking, the other services were fine. The overall resort was clean and in good condition.
Stayed 7 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service
Food was delicious,
Stayed 3 nights in Mar 2023

8/10 Good

Julie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. A clean, open facility with ample staff to help out when needed. Pool and beach area is great. On site staff also helpful with booking excursions, arranging transportation, etc. The food in the general buffet was OK. What you expect from all inclusive buffets. We tried two of the speciality resutaurants - Steakhouse and the French one. Both were better than the buffet. Trying to get reservations for them was very difficult though - you had to be there lined up before 8 am and selection was very limited. I'm not sure that all the options were even open each night and we walked past the French restaurant when it looked almost empty but a reservation was not available. Room was nice - clean with mini fridge and amenities. My hot water was not working and the hotel came to address it immediately. Only request would be to add a bar to the sliding door for security. The latch lock was flimsy.
Stayed 4 nights in Feb 2023

6/10 Okay


Travelled with family
Liked: Cleanliness
The rooms on the Hacienda side was beautiful. The Krystal Vallarta side is unimpressive. The quality of food and drinks are sub par and what would make me not book this resort again. Other resorts are much better.
Stayed 7 nights in Feb 2023