I arrived and had to wait 1/2 for a room. I was given a room in the timeshare tower. Tower 5, bottom floor. No ocean view. Just trees. I asked for another room. They said none were available.
Then, I was told I’d need to hear a timeshare talk or have to pay a penalty. I said i didn’t want to because I paid $2200 for three nights to just relax. They said it was just 45 minutes and to stop complaining.
Basically, the entire trip was ruined. There were employees everywhere asking me to go to the timeshare talk. It was annoying.
On the last night, I had made a reservation for the steak restaurant. Fancy. But when we tried to order, half the menu was only available for outrageous prices. Needless to say, I didn’t order anything from the half pricey menu.
Overall, this was a bait and switch. I thought I’d get a room with a view in the hotel. I was in a tower which was 10 minutes away by trolley. It was across the highway, actually. And the view was nonexistent because it was the bottom floor. Upgrade?? Never happened.
I’m very disappointed that I used Expedia yo book and that you even use this hotel and don’t warn people that it’s a timeshare trap.
