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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

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Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Standard Room Two Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

Explore the area

  • Popular LocationCruise Ship Terminal7 min walk
  • Popular LocationVallarta Casino5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
  • Popular LocationBay of Banderas15 min drive

Room options

About this area

Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located in South Hotel Zone, a neighborhood in Puerto Vallarta, and is in a shopping district and near the beach. Teatro Vallarta and Los Arcos Amphitheater are cultural highlights, and some of the area's activities can be experienced at Cruise Ship Terminal and Marina Vallarta Golf Club. Traveling with kids? Consider Splash Water Park Vallarta and Los Arcos. Spend some time exploring the area's activities, including whale-watching and golfing.

What's nearby

  • Cruise Ship Terminal - 7 min walk
  • Marina Vallarta Golf Club - 3 min drive
  • Vallarta Casino - 5 min drive
  • International Convention Center - 11 min drive
  • Bay of Banderas - 15 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • La Vaca Argentina - 9 min walk
  • El oasis Del holi - 10 min walk
  • Pizzeria La Dolce - 10 min walk
  • La Leche - 13 min walk
  • Cafestodo - 14 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5-star all-inclusive property revitalized in 2016 and located in the heart of South Hotel Zone
Located close to Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive provides a beach bar, a poolside bar, and a terrace. With beachfront dining, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment, and a manicure/pedicure at PIEDRA VIVA, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • A gift shop, a porter/bellhop, and a front desk safe
  • Luggage storage, massage treatment rooms, and multilingual staff
  • A 24-hour front desk
  • Guest reviews say great things about the location
Room features
All guestrooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico
  • Cascada Bar
  • Beach Club Sanck Bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

82% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on Oct 9, 2022 start from CA $218.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive located?

This family-friendly Puerto Vallarta property is located near the airport, within a 10-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 3 mi (5 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 375 out of 999 reviews
5 - Excellent 38%
Rating 4 - Good. 341 out of 999 reviews
4 - Good 34%
Rating 3 - Okay. 162 out of 999 reviews
3 - Okay 16%
Rating 2 - Poor. 75 out of 999 reviews
2 - Poor 8%
Rating 1 - Terrible. 46 out of 999 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Tania
Travelled with partner
Liked: Staff & service
the hotel is not very welcoming. he place looks old and poorly maintained. There are not many choices in restaurants and people try to sell you things even at the reception of the hotel! I do not recommend, unless it is for a very short stay since the hotel is close to the airport...
Stayed 1 night in Sep 2022

4/5 Good

Josh, Columbus
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the bulding needs a little bit of painting and remodeling but is a good place to stay, sleep, have a meal or two and do activities outside.
Stayed 7 nights in Sep 2022

1/5 Terrible

tara
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointment from start to finish. This place is so unorganized
Stayed 4 nights in Sep 2022

2/5 Poor

Stephanie
Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Save your money don't go to this property. The property has one restaurant that is never open. The property has a snack bar that serves the same thing every day burgers,hotdogs and nachos. The all inclusive it's not worth it because you only have access to one restaurant los portales that has a Buffet every day and serves the same thing everyday. The pool closest very early at 8pm. I am on vacation I want to be able to stay out on the pool and relax not in my room. This is considered an all inclusive they can't even give you a bottled water. Their bar is limited and can't really make you anything to drink it's a waste of money save your money. The staff are very strict I wanted to go have dinner at the restaurant and arrived at 10:04 PM for them to tell me sorry we're closed. The restaurant closes at 10 PM and it was disappointing to get turned around and be told to go to the snack bar that only has burgers, nachos, and hotdogs so annoying. For the hotdogs the winning was a cheap quality that I had no taste. For the cheese on the nachos there was poor quality but she's was watered down with no taste.
Stayed 4 nights in Sep 2022

4/5 Good

Caitlin E
Liked: Cleanliness, staff & service, amenities
The facility itself is a little dated with a slightly odd smell…. BUT.. the staff and atmosphere are so incredibly wonderful I would go back over and over again. The vibe is amazing, they had a live singer most of Saturday evening who had the most beautiful voice I’ve ever heard in person, I can’t believe she’s not off the charts famous yet (I wish I would have gotten her name!)- singing in the courtyard/lobby area that you could enjoy while eating at the buffet or in the bar at the pool. The buffet food was surprisingly delicious with an almost overwhelming variety, and most importantly the staff was just so friendly and accommodating, they were some of the best front end staff I have ever had. I ended up here on accident due to a disaster with my travel plans instead of another much more expensive beach front resort and I’m so glad I did. I will definitely come back and choose this as my option over anything else I’ve stayed at so far. A
Stayed 1 night in Sep 2022

5/5 Excellent

Sara
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 7 nights in Sep 2022

1/5 Terrible

Catalino
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the worst i have ever stayed we had 2 water bugs for 3 days in our room room service need sweeped them up, the buffet food was always cold and the menu was always the same.the drinks were water down.
Stayed 4 nights in Sep 2022

4/5 Good

Victor
Liked: Staff & service, property conditions & facilities
hector the goat
Stayed 3 nights in Sep 2022

5/5 Excellent

Trinity
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property because it made me feel Mexican authenticity even though it was surrounded by other resorts. I really appreciated the staff they were very friendly and helpful. I would recommend this property to others especially if you would like to get a fell for the Mexican culture through this hotel.
Stayed 5 nights in Aug 2022

1/5 Terrible

Jose Rolando
Disliked: Cleanliness, staff & service, property conditions & facilities