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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Pool views, open daily
Free beach shuttle, sun loungers, beach umbrellas
Free beach shuttle, sun loungers, beach umbrellas
Free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant
  • Bar
Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

Explore the area

  • Popular LocationCruise Ship Pier6 min walk
  • Popular LocationCruise Ship Terminal7 min walk
  • Popular LocationVallarta Casino2 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)13 min drive

Room options

About this area

Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located in Hotel Zone, a neighborhood in Puerto Vallarta, and is in a shopping district and near the airport. Galeria Vallarta and Galeria Flores are cultural highlights, and some of the area's activities can be experienced at Cruise Ship Terminal and Cruise Ship Pier. Traveling with kids? Consider Cotton House and Paradise Adventure Park / Canopy Indio. Spend some time exploring the area's activities, including golfing.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • Cruise Ship Pier - 6 min walk
  • Cruise Ship Terminal - 7 min walk
  • Vallarta Casino - 2 min drive
  • Marina Vallarta Golf Club - 3 min drive
  • Bay of Banderas - 13 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • La Vaca Argentina - 9 min walk
  • El oasis Del holi - 10 min walk
  • Pizzeria La Dolce - 10 min walk
  • La Leche - 13 min walk
  • Cafestodo - 14 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5-star all-inclusive property near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive and take advantage of a poolside bar, a terrace, and a garden. With sun loungers, a free beach shuttle, and beach umbrellas, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as reflexology or a massage. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mexican cuisine and garden views. Guests can also expect to find a bar.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and massage treatment rooms
  • Guest reviews say great things about the location
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Puerto Vallarta
Puerto Vallarta
Hotel Zone
Hotel Zone
3 star
3 star
Guest rating 3.5+
Guest rating 3.5+
All-inclusive resort
All-inclusive resort
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on Feb 26, 2023 start from CA $273.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive located?

This family-friendly Puerto Vallarta property is located near the airport, within a 10-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Malecon is 2.8 mi (4.5 km) away.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1023 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 342 out of 1023 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 154 out of 1023 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 83 out of 1023 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 51 out of 1023 reviews" "
" "2 - Terrible 5%

8.3/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Betty Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico recently brought in a non smoking law which prohibits smoking in all public places. Guests at the hotel were smoking all over the property, in hallways, in the restaurant, at the pool. I spoke to the staff and reminded them of the law but they refused to enforce the non smoking rules in the hotel or the property. For this reason I will stay at this property again.
Stayed 14 nights in Jan 2023

4/10 Poor

Hector

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Breakfast needs to be improved, same with snack bar. Dinner was amazing( not the buffet since we didnt go there). Water in room wasnt warm.

6/10 Okay

Cornelis m van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fine, although some aspects could be upgraded, eg. a leaky tap in the bathroom, patio door did not close well, some very old chairs in the dining room. The food options were limited - not enough non Mexican choices. We both got sick. We found the evening music often too loud.

4/10 Poor

Rian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was nice, but very small- not enough seating around it either. The staff was very friendly and accommodating. The room was OK, dated. Bathrooms sure need an update. Food was awful, absolutely no American options to choose from at the buffet- there’s a snack shack by the pool that had burgers & hotdogs. No elevators either. Not beachfront, but a close walk and they offer a shuttle to & from the beach as well. Good location close to everything. Will not stay again, or recommend to family & friends.

10/10 Excellent

Susana, Whittier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was amazing! Everyone working their is 10/10. My family and I really enjoyed our time there. Food buffets where good and staff once again amazing. Pool was always kept clean and good size. Only negative I could think about in this resort is the noise level at night. If you are a light sleeper I wouldn’t recommend this place. There is quiet the night life happening around and the patio doors are the best in keeping the noise out. Again, you get what you pay for and in this case I’d say you get that and beyond. They will blow you away with their staff and easy check in/out process.

2/10 Terrible

Rabiaa

Travelled with family
Disliked: Amenities, property conditions & facilities
It is at 8mins from the airport - Walking distance from the Maritime Terminal. However, it is not worth the money I paid for ($480/night): 1.Very dated hotel with moldy rooms. 2. Uncomfortable beds - not very clean bedsheets/bed. 3. A unique restaurant with horrible food. 4. The rooms on the roadside are very noisy because of the busy street and a close by bar, the other rooms are noisy as well, you can hear other guest (no noise insulation whatsoever / old building). It was a horrible experience; I will not go back and highly recommend to not reserve this hotel.

8/10 Good

Irvin

Travelled with partner
Liked: Cleanliness, staff & service
We thought the entertainment was too loud, however it stopped at 10:00 PM. We did not like that they closed their facility at the beach.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that I felt I was in Mexico. Lots of Mexican families staying at the Hacienda.

6/10 Okay

Dulce

Travelled with family
Liked: Cleanliness, staff & service
Liked the location, close to the beach and malls. Staff were friendly but did not get a tour of the property. Hotel needs remodeling, it’s very old the air conditioner barely worked.

10/10 Excellent

Casandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff.
Stayed 4 nights in Dec 2022