Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
3.5 star property
3.9/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Pool
Free WiFi
All-inclusive
Air conditioning
Spa
Restaurant
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
Explore the area
Cruise Ship Terminal7 min walk
Vallarta Casino5 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
Bay of Banderas15 min drive
Room options
About this area
Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located in South Hotel Zone, a neighborhood in Puerto Vallarta, and is in a shopping district and near the beach. Teatro Vallarta and Los Arcos Amphitheater are cultural highlights, and some of the area's activities can be experienced at Cruise Ship Terminal and Marina Vallarta Golf Club. Traveling with kids? Consider Splash Water Park Vallarta and Los Arcos. Spend some time exploring the area's activities, including whale-watching and golfing.
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
3.5-star all-inclusive property revitalized in 2016 and located in the heart of South Hotel Zone
Located close to Cruise Ship Terminal, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive provides a beach bar, a poolside bar, and a terrace. With beachfront dining, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a body treatment, and a manicure/pedicure at PIEDRA VIVA, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location.
Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
An outdoor pool and a children's pool, with sun loungers and pool umbrellas
A gift shop, a porter/bellhop, and a front desk safe
Luggage storage, massage treatment rooms, and multilingual staff
A 24-hour front desk
Guest reviews say great things about the location
Room features
All guestrooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
Bathrooms with showers and free toiletries
32-inch LED TVs with cable channels
Daily housekeeping, desks, and phones
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues
Other inclusions
Transportation to offsite activities
Awards and affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Free beach shuttle
Food and drink
3 restaurants
1 beach bar, 1 poolside bar and 1 bar
Restaurants on site
La Troje
Los Portales Restaurant
Sabores de Mexico
Cascada Bar
Beach Club Sanck Bar
Things to do
Beach volleyball
Children's pool
Full-service spa
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Outdoors
Beach loungers
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Terrace
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage/treatment rooms
Reflexology
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Property is also known as
Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Frequently asked questions
Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on Oct 9, 2022 start from CA $218.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
This property doesn't offer parking.
What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Check-out is at noon. Late check-out is available for a fee.
Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive located?
This family-friendly Puerto Vallarta property is located near the airport, within a 10-minute walk of Hotel Zone Beach and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 3 mi (5 km).
Overall score and ratings
3.9
Good
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the hotel is not very welcoming.
he place looks old and poorly maintained.
There are not many choices in restaurants and people try to sell you things even at the reception of the hotel! I do not recommend, unless it is for a very short stay since the hotel is close to the airport...
Very friendly staff, the bulding needs a little bit of painting and remodeling but is a good place to stay, sleep, have a meal or two and do activities outside.
Save your money don't go to this property. The property has one restaurant that is never open. The property has a snack bar that serves the same thing every day burgers,hotdogs and nachos. The all inclusive it's not worth it because you only have access to one restaurant los portales that has a Buffet every day and serves the same thing everyday. The pool closest very early at 8pm. I am on vacation I want to be able to stay out on the pool and relax not in my room. This is considered an all inclusive they can't even give you a bottled water. Their bar is limited and can't really make you anything to drink it's a waste of money save your money. The staff are very strict I wanted to go have dinner at the restaurant and arrived at
10:04 PM for them to tell me sorry we're closed. The restaurant closes at 10 PM and it was disappointing to get turned around and be told to go to the snack bar that only has burgers, nachos, and hotdogs so annoying. For the hotdogs the winning was a cheap quality that I had no taste. For the cheese on the nachos there was poor quality but she's was watered down with no taste.
Stephanie
Stayed 4 nights in Sep 2022
4/5 Good
Caitlin E
Sept 13, 2022
Liked: Cleanliness, staff & service, amenities
The facility itself is a little dated with a slightly odd smell…. BUT.. the staff and atmosphere are so incredibly wonderful I would go back over and over again. The vibe is amazing, they had a live singer most of Saturday evening who had the most beautiful voice I’ve ever heard in person, I can’t believe she’s not off the charts famous yet (I wish I would have gotten her name!)- singing in the courtyard/lobby area that you could enjoy while eating at the buffet or in the bar at the pool. The buffet food was surprisingly delicious with an almost overwhelming variety, and most importantly the staff was just so friendly and accommodating, they were some of the best front end staff I have ever had. I ended up here on accident due to a disaster with my travel plans instead of another much more expensive beach front resort and I’m so glad I did. I will definitely come back and choose this as my option over anything else I’ve stayed at so far. A
This place was the worst i have ever stayed we had 2 water bugs for 3 days in our room room service need sweeped them up, the buffet food was always cold and the menu was always the same.the drinks were water down.
I really enjoyed this property because it made me feel Mexican authenticity even though it was surrounded by other resorts. I really appreciated the staff they were very friendly and helpful. I would recommend this property to others especially if you would like to get a fell for the Mexican culture through this hotel.
