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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

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Beach nearby, sun loungers, beach umbrellas, beach towels
Beach nearby, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

Explore the area

  • Popular LocationCruise Ship Terminal7 min walk
  • Popular LocationVallarta Casino2 min drive
  • Popular LocationBay of Banderas5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)5 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located in South Hotel Zone, a neighborhood in Puerto Vallarta, and is in a shopping district and near the beach. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Traveling with kids? Consider Aquaventuras Park Vallarta and Splash Water Park Vallarta. Spend some time exploring the area's activities, including golfing and whale-watching.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • Cruise Ship Terminal - 7 min walk
  • Vallarta Casino - 2 min drive
  • Marina Golf Club - 4 min drive
  • International Convention Center - 4 min drive
  • Bay of Banderas - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 5 min drive

Restaurants

  • La Troje — 1 min walk
  • Los Portales Restaurant — 1 min walk
  • Pizzeria La Dolce — 9 min walk
  • La Vaca Argentina — 9 min walk
  • El oasis Del holi — 10 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Beach spa retreat walking distance from Cruise Ship Terminal
Catch some rays at the nearby beach or spend the day relaxing at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants. All 155 rooms feature modern comforts like LED TVs with digital channels, along with free WiFi. Other amenities available to guests include free local calls, free bottled water, and safes.
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 3 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Puerto Vallarta
Puerto Vallarta
South Hotel Zone
South Hotel Zone
Guest rating 3.5+
Guest rating 3.5+
Family-friendly
Family-friendly
3 star
3 star
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned
All-inclusive resort
All-inclusive resort

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 328 out of 961 reviews
5 - Excellent 34%
Rating 4 - Good. 343 out of 961 reviews
4 - Good 36%
Rating 3 - Okay. 160 out of 961 reviews
3 - Okay 17%
Rating 2 - Poor. 86 out of 961 reviews
2 - Poor 9%
Rating 1 - Terrible. 44 out of 961 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Payed for the property next to the ocean and malecón but not what I got. Had to take a bus to the beach. Never again staying here.
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We spent an awesome time here, we enjoyed the property, super clean, everyone very friendly, respectful and making sure you have a great time.
Stayed 5 nights in Sep 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property to old, the beach is not in near the building. The service is bad and your false advertising.
Stayed 7 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The place is beautiful the outside is gorgoues the Inside is very Mexican traditional and beautiful. There is plenty of natural beauty to go around. The hard part where the hotel feel short was the rooms they had a lot of mold and humidity in the air. We did spot a roach in one of the rooms in our party we traveled with, which was almost expected with the open nature of the hotel. The food was great and authentic and in terms of ease of access on foot and things to do without a car the hotel does great!
Stayed 8 nights in Jul 2021