[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson Poliforum Plaza Hotel Leon Luxury hotel with a 24-hour fitness center and spa services ![Front of property](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/6ada0fef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/311d0d4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/e85decd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine, pool views ](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/607531e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/a49f73eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of León, Radisson Poliforum Plaza Hotel Leon offers a serene oasis with a garden and dry cleaning/laundry services. Treat yourself to spa treatments or indulge in local cuisine at La Guardesa restaurant, which boasts pool views. Enjoy an outdoor pool with sun loungers, 24-hour gym access, free in-room WiFi, and luggage storage – all while appreciating the hotel's smoke-free premises and wedding services. Guests rave about the helpful staff. VIP Access 9.2 Wonderful ## Popular amenities - - Bar - Breakfast available - Spa - Gym - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=966674&PinnedHotelID=966674&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/ca23d2b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking 8.8 Excellent 13 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - 322 sq ft - Sleeps 4 - 2 Double Beds ![Mini-refrigerator](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/4b149c5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 2 Double Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/1d487ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Non Smoking 8.4 Very good 5 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/1320d2df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer - 344 sq ft - Sleeps 2 - 1 King Bed ![Premium Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/df0af953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking 9.6 Exceptional 5 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - 322 sq ft - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/eab90f83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 8.6 Excellent 11 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ![Studio Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/2bbbe1de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning Free cribs/infant beds Refrigerator Dishwasher Flat-screen TV Renovated in 2015 Sofa bed - 657 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Non Smoking (Upgrade)](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/710e87cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (Upgrade) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/1d487ef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - Sleeps 4 - 2 Double Beds ![Room, 2 Double Beds, Accessible, Non Smoking](https://images.trvl-media.com/lodging/1000000/970000/966700/966674/9fd4417b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Accessible, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Separate bedroom Premium bedding Blackout drapes/curtains Hair dryer Private bathroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Radisson-Poliforum-Plaza-Hotel.h966674.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Radisson-Poliforum-Plaza-Hotel.h966674.Hotel-Information) ## About the area Located in León, Radisson Poliforum Plaza Hotel Leon is in a shopping district and near the airport. Plaza del Zapato Commercial Center and Centro Max Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sealand Leon and Leon Zoo. Looking to enjoy an event or a game while in town? See what's going on at León Stadium. [Visit our León travel guide](https://www.expedia.ca/Leon.dx599) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11345%2C-101.64715&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x4zCVL0Nvti5wxzVVPfpiwu2_xE=) Blvd Adolfo Lopez Mateos 2611 Ote, Col. Barrio de Guadalupe, León, GTO, 37280 ### What's nearby - Poliforum León Convention and Exhibition Center - 10 min walk - 0.9 km - León Stadium - 15 min walk - 1.3 km - Centro Max Shopping Center - 2 min drive - 1.9 km - Plaza del Zapato Commercial Center - 2 min drive - 2.3 km - Expiatory Temple of the Sacred Heart of Jesus - 4 min drive - 3.8 km ### Getting around - Bajío Intl. Airport (BJX) - 27 min drive ### Restaurants - ‪Vips - ‬10 min walk - ‪Carl's Jr. - ‬8 min walk - ‪Birria de Chivo Pechan - ‬8 min walk - ‪Caffenio - ‬10 min walk - ‪Las Lupitas - ‬12 min walk ## About this property ### Radisson Poliforum Plaza Hotel Leon Luxury hotel near Poliforum León Convention and Exhibition Center Located close to León Stadium and Explora Science Center, Radisson Poliforum Plaza Hotel Leon provides a poolside bar, a terrace, and a garden. Treat yourself to a hot stone massage or other spa services. The on-site local cuisine restaurant, La Guardesa, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - An outdoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), express check-out, and a porter/bellhop - Luggage storage, a TV in the lobby, and a banquet hall - Guest reviews give top marks for the helpful staff Room features All 167 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with premium channels - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12340000/12334000/12333923/d0321c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn by Hilton Leon Guanajuato León - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,001 reviews CA $125 CA $150 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=12333923&PinnedHotelID=12333923&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/106000000/105590000/105586900/105586860/23bb3b09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noite Business Class León - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 563 reviews CA $78 CA $93 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=105586860&PinnedHotelID=105586860&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/20900/20818/5b9c0384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Leon León - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,001 reviews CA $175 CA $210 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=20818&PinnedHotelID=20818&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/27000000/26600000/26598800/26598739/b543f735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Leon León - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 1,003 reviews CA $87 CA $104 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=26598739&PinnedHotelID=26598739&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/70000000/69800000/69797100/69797042/e691d121.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metria Hotel León - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 846 reviews CA $95 CA $114 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=69797042&PinnedHotelID=69797042&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/22000000/21050000/21044300/21044256/w4000h2662x0y0-97c923ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Leon Centro de Convenciones León - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 920 reviews CA $76 CA $92 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=21044256&PinnedHotelID=21044256&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/802600/802579/acc322e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Convention Center by IHG León - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 906 reviews CA $92 CA $111 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=802579&PinnedHotelID=802579&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103770000/103764200/103764111/175726e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galeria Plaza Leon León - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 426 reviews CA $114 CA $136 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=103764111&PinnedHotelID=103764111&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/1000000/1000000/998900/998878/w4000h2663x0y0-f2424f4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Leon León - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 1,017 reviews CA $64 CA $77 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=998878&PinnedHotelID=998878&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4960000/4952100/4952073/d8b6cac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Stadium La Martinica - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,000 reviews CA $75 CA $89 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=4952073&PinnedHotelID=4952073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 295 for adults and MXN 175 for children - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas ### Restaurants on site - La Guardesa ### Things to do - 24-hour gym - Billiards/pool table - Outdoor pool - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - 7 meeting rooms - Business center - Conference center (6,405 square feet of space) ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 buildings - 4 floors - Ballroom - Banquet hall - Built in 2002 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Meal delivery service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 295 for adults and MXN 175 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Poliforum Hotel Radisson Poliforum Hotel Radisson Poliforum Plaza Plaza Poliforum Poliforum Radisson Poliforum Radisson Poliforum Plaza Radisson Poliforum Plaza Hotel Radisson Poliforum Plaza Hotel Leon Radisson Poliforum Plaza Leon Leon Radisson Radisson Leon Radisson Poliforum Plaza Hotel Leon Mexico - Guanajuato ## Frequently asked questions ### Does Radisson Poliforum Plaza Hotel Leon have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Radisson Poliforum Plaza Hotel Leon? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Radisson Poliforum Plaza Hotel Leon on Oct 8, 2025 start from CA $105.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Leon-Hotels-Radisson-Poliforum-Plaza-Hotel.h966674.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Radisson Poliforum Plaza Hotel Leon pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Radisson Poliforum Plaza Hotel Leon? > Self parking is free at this property. ### What time is check-in at Radisson Poliforum Plaza Hotel Leon? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Radisson Poliforum Plaza Hotel Leon? > Check-out is at noon. ### Where is Radisson Poliforum Plaza Hotel Leon located? > Situated near the airport, this luxury hotel is within 1 mi (2 km) of Poliforum León Convention and Exhibition Center, Explora Science Center, and Bicentennial Theatre. León Stadium and Centro Max Shopping Center are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Radisson Poliforum Plaza Hotel Leon Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 681 8 - Good 228 6 - Okay 62 4 - Poor 27 2 - Terrible 16 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### JESUS Sep 25, 2025 Liked: Amenities Excelente hotel ##### JESUS Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Diana Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Diana Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jorge May 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente hotel ##### Jorge Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jacob Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jacob Stayed 1 night in Aug 2025 ### 10/10 Excellent #### jorge Jun 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed at this hotel multiple times, I like it, it’s in a good area and service is great there. I also liked that the Parking is private and hidden too. ##### jorge Stayed 1 night in Jun 2025 ### 10/10 Excellent #### JULIO Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very centric to downtown and walkable. ##### JULIO Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Edgar Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Edgar Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jorge May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Jorge Stayed 2 nights in Apr 2025 ### 8/10 Good #### SERVIACERO May 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the garden, the pool and the peace. I did not like the food for the breakfast, it was a very poor buffet. ##### SERVIACERO Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Alex Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was excellent ##### Alex Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### David Sep 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good experience A very confortable hotel ##### David Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Julio Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff and location ##### Julio Stayed 1 night in Sep 2024 ### 10/10 Excellent #### AURORA Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience and bar tendrr ##### AURORA Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Tomas Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Tomas Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jaime Sep 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The business convention center is in the building ##### Jaime Stayed 1 night in Aug 2024 ### 8/10 Good #### Martin Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Martin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Dr Rene Feb 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Dr Rene Stayed 5 nights in Nov 2024 ### 8/10 Good #### Carlos Jul 23, 2024 Liked: Staff & service, room comfort overall the hotel was good, the only issue that I had has that if the pool is open until 10pm, they were asking us to leave the pool 15 minutes earlier. ##### Carlos Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Patricia May 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 1\. I arrived at 3pm and the room wasn't ready till 4:30pm, no apology and to make matters worse. 2. The front desk staff was very unprofessional. She gave me the key, I then told her, it was not right the delay in the room. She started laughing along with another employee about it. Will never stay here again and will not recommend friends and family. ##### Patricia Stayed 2 nights in Apr 2025 ### 8/10 Good #### Giovanni Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with excellent location, and I will definitely recommend it to all. TV remote would not allow me to change channels and would have to do a channels search every so often then it would work just fine for some time, then it wouldn’t work and I would have to repeat steps in order to find a workaround. We only ate once in the on-site restaurant, and did not have many options, and food was descent. The faucet in the sink had a small leak. Beside these small inconveniences, we found it safe, clean, and quite. ##### Giovanni Stayed 10 nights in Dec 2024 ### 8/10 Good #### Julian Aug 16, 2024 Air conditioning was not working good, it’s been 3 times with same problem, last two I had to move to another hotel ##### Julian Stayed 1 night in Aug 2024 ### 8/10 Good #### Metzly Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La comida del restaurante podria tener mejor sabor y presentacion. ##### Metzly Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sandra Gabriela Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Limpio, atentos ##### Sandra Gabriela Stayed 2 nights in Sep 2025 ### 8/10 Good #### Martin Sep 26, 2025 Liked: Cleanliness, staff & service Agradable lugar ##### Martin Stayed 2 nights in Sep 2025 ### 8/10 Good #### Maria de Los Angeles Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien ##### Maria de Los Angeles Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)