"The hotel is advertised with shuttle transfer available. When I emailed about this, I didn't get a reply, so did some googling and This meant a system called the 'hotel hopper' stopped at their hotel. Which wasn't like the main photo. I had to ask the bus driver if it was the right hotel. Finding the hotel Hopper was a bit of a challenge. Getting to the location was easy, but then you had to walk all along the 'barriers' to find the stop you needed. Nothing you can see directly from the outset. We ended up getting an Uber from the hotel the next morning because the transfer was going to be really tight and my husband heard reception say that we needed to allow 30 mins for the 10 min drive. The Uber itself was a challenge. But we still got there in time. So.. Shuttle accommodation 'yes'.. Direct transfer 'no'. As it turns out there were multiple hotel hopper buses that stopped at this hotel, and we could've got one 30 mins earlier. Not very plentiful at 4am.
We had just traveled from Hong Kong, so after a 14 hour flight + it may have been beneficial to have some prompts from the staff about where to eat and the shuttle / taxi etc. We heard another receptionist say that the restaurant didn't open til 6.30.. So we walked next door to McDonald's.. Not my favorite place in the world., but we ate and in bed by 7pm. The room was comfortable and quiet. Perfect for the layover."
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