Castles in Scotland

"Enjoyed very much"

"Wonderful location! Hotel room was comfortable. Could use an update to the bathtub/shower. Clean throughout and staff were very helpful and friendly. Steps from street level to reception were a challenge with luggage. Staff were very quick to help but if they were busy with something else you had to haul it up about 7 steps. From there everything was easy. Would recommend this hotel very highly!"

"Average breakfast"

"Fantastic location. Lovely staff"

"Room was clean with everything you need, food there wasn't a great choice and sadly breakfast hot food was a bit cold. Pool is great but changing rooms are icy cold! Some staff went above and beyond to be helpful others couldn't care less. "

"Rooms were clean, staffwas courteous enough. The location of hotel is very convenient to reach places and also for food. The hotel is on high street and boat rides are just across the road. There is limited parking infront of hotel. Down sides are on-going construction which make sit a bit noisy during day and also dusty. The suites were behind the main bulding without any lifts, so we had to carry our luggage upstairs without any help from staff. The rooms deco was good. Two downsides were the power shower has very poor pressure and they should consider upgrading the electric shower to one with pumps. Other down side was that the sofa bed was very uncomfortable due to springs from mattress would abutt against the body. Property should consider upgrading that as well. The hot breakfast has only one option for vegetarians and should provide more options for £12 charged. All in all, it was a bittersweet experience. I hope in new ongoing construction work, property will consider some of the suggestions. When we go next time to Fort williams, i will shortlist this place as one of the options but would go for some other if available. "

"Breakfast was nice, staff were very helpful. Location was great, opposite train station, tram from airport, buses into city centre close by. No coffee facilities in the bedroom, but they had fresh tea and coffee and reception whenever you wanted it. Bar restaurant next door. Rooms small and cozy, but beds and showers were lovely."

"Wonderful welcome. Fabulous staff in all areas of the hotel. Very considerate room and good shower. Sadly the pool was closed for health reasons but we still had loads of places to sit, play, drink and eat. "

"VIP status not acknowledged (but it never is). No hand cloths in room / bathroom. "