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"The building is beautiful and staff is very friendly, the room itself was nice and spacious for one of the rooms the superiour I belive and the standard was less so. The toilet in the standard was far too close to the wall and tub and was hard to use due to that. The way to our rooms were also very confusing, we had to walk through at least 4 doors and 3 hallways to get to one room and for the other had to walk through a hallway, through a door, down a half flight of stairs, through another door and then in the room the bedroom was up another set of stairs. Aminities were nice, nespresso coffee/coffee maker, tea, hot chocolate. The mini fridge didnt get very cold and the ac didnt do much either. The standard rooms ac was not working. It is in a great location though so despite the inconveniences i would stay here again."

"Great location, thanks for the room upgrade!"

"Perfect location. Given a complimentary upgrade to an executive room with a stunning view of the Tower of London and lovely extras of a coffee machine, mini bar and dressing gown/slippers. Two great bar areas and very friendly staff. We will definitely return"

"Good "

"Great location and service. "

"Great location, clean, and comfortable. Had ongoing issues getting towels, washcloths, hand towels throughout the stay (had to call down every day for something)… middle of the night call from room service, despite having not ordered. No follow up or apology from staff. Would probably stay again, but would go elsewhere if costs/location were equal. "

"Bar area is a nightmare , nor enough staff and a long wait for a drink. Breakfast is a war zone, being a single traveller the staff kept clearing my table every time I went to the buffet bar"

"Excellent hotel. Large clean modern rooms and great facilities. Friendly and helpful staff "

"Breakfast was great and the variety was incredible. "