Title: Flamingo Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Flamingo Hotel Hotel with a rooftop terrace, near Punta Langosta Pier ![Sundeck](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/7be03871.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/f05f695b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 King Bed, Balcony | Living area](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/cdd48af7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/0401c06f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/b9095b02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Colonia Centro, Flamingo Hotel offers a vibrant retreat with cooked-to-order breakfast and a rooftop terrace. Enjoy cycling, relax by the outdoor pool or explore the garden views at Aqua restaurant. With in-room WiFi, dry cleaning services, concierge services and multilingual staff on hand to help you navigate your stay. 8.8 Excellent ## Popular amenities - - - - Bar - Room service - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1142667&PinnedHotelID=1142667&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/c0949d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed, Balcony 9.0 Wonderful 2 reviews ### Highlights Balcony Individually decorated Air conditioning Free rollaway/extra beds Mini-fridge Ceiling fan Pillowtop bed Premium bedding - 323 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/f277b401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Courtyard Area 7.4 Good 10 reviews ### Highlights Air conditioning Free rollaway/extra beds Mini-fridge Ceiling fan Pillowtop bed Premium bedding Separate bedroom Private bathroom - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed, Balcony](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/5abb31ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Individually decorated Air conditioning Free rollaway/extra beds Mini-fridge Separate bedroom Premium bedding - 646 sq ft - 1 bedroom - Partial sea view - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Balcony | Living area](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/4b390722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Balcony ### Highlights Balcony Separate sitting area Air conditioning Free rollaway/extra beds Mini-fridge Separate bedroom Premium bedding Pillowtop bed - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Standard Suite, 1 King Bed | Living area](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142667/185b4675.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Free rollaway/extra beds Kitchenette Mini-fridge Dining table Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Flamingo-Hotel.h1142667.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Flamingo-Hotel.h1142667.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.51288%2C-86.94715&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JLr8jcqVZQTHnxOFL6NDZsAzfE8=) Calle 6 Norte #81, Cozumel, QROO, 77600 #### What's nearby - Cozumel Museum - 2 min walk - 0.2 km - San Miguel Church - 3 min walk - 0.3 km - Cozumel Maritime Terminal - 5 min walk - 0.4 km - Benito Juarez Park - 5 min walk - 0.4 km - Punta Langosta Pier - 14 min walk - 1.2 km #### Getting around - Cozumel Intl. Airport (CZM) - 5 min drive #### Restaurants - ‪Aqui + Ahora Café - ‬3 min walk - ‪Guido's - ‬2 min walk - ‪Coz coffee roasting co. - ‬4 min walk - ‪Bajau - ‬2 min walk - ‪Burritos Gorditos - ‬2 min walk ## About this property ### Flamingo Hotel Hotel near Punta Langosta Pier Take advantage of a rooftop terrace, a coffee shop/cafe, and a garden at Flamingo Hotel. Active travelers can enjoy cycling at this hotel. The on-site restaurant, Aqua, features garden views and breakfast. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also find perks like: - An outdoor pool - Cooked-to-order breakfast (surcharge), bike rentals, and access to a nearby health club - Multilingual staff, a TV in the lobby, and concierge services - Luggage storage, smoke-free premises, and a front-desk safe - Guest reviews say great things about the helpful staff Room features All guestrooms at Flamingo Hotel boast comforts such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning. More amenities include: - Pillowtop mattresses and free rollaway/extra beds - Rainfall showers, free toiletries, and hair dryers - Wardrobes/closets, mini fridges, and ceiling fans ## Similar properties ![Beach](https://images.trvl-media.com/lodging/74000000/73220000/73219200/73219162/6336d6d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Libre Cozumel Colonia Centro - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 286 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=73219162&PinnedHotelID=73219162&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/800000/794200/794109/ce0e999a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mexicana Cozumel Colonia Centro - Pool - Breakfast included - Kids pool - Free WiFi 9.4 Exceptional 1,020 reviews CA $156 CA $195 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=794109&PinnedHotelID=794109&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach shuttle, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/540000/530700/530685/abe96275.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included Cozumel - 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Pool - Free WiFi - Air conditioning - Bar 8.4 Very good 517 reviews CA $96 CA $122 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=921870&PinnedHotelID=921870&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 100 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Aqua ### Things to do - Bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Free rollaway/extra bed - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Rooftop terrace ### Spa - Couples treatment rooms ### Accessibility - No elevator ### More - 1 building - 3 floors - Built in 1986 - Smoking not allowed ## Room amenities ### Bedroom - Free rollaway/extra bed - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Limited room service - Mini-fridge - Minibar ### More - Air conditioning - Ceiling fan - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 275 per pet, per night (maximum MXN 1100 per stay), plus a one-time cleaning fee of MXN 275 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Free rollaway/extra beds ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 100 per person - Pet fee: MXN 275 per pet, per night (maximum MXN 1100 per stay) plus MXN 275 one-time cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Flamingo Cozumel Flamingo Hotel Cozumel Hotel Flamingo Flamingo Hotel Hotel Flamingo Hotel Cozumel Flamingo Hotel Hotel Cozumel ## Frequently asked questions ### Does Flamingo Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Flamingo Hotel? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Flamingo Hotel on Nov 12, 2025 start from CA $84.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cozumel-Hotels-Flamingo-Hotel.h1142667.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Flamingo Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 275 per pet, per night. A cleaning fee of MXN 275 also applies. Service animals are exempt from fees. ### How much is parking at Flamingo Hotel? > This property doesn't offer parking. ### What time is check-in at Flamingo Hotel? > Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Flamingo Hotel? > Check-out is at 11:30 AM. ### Where is Flamingo Hotel located? > Located in Colonia Centro, this hotel is within a 15-minute walk of Cozumel Museum and Punta Langosta Pier. Los Cinco Soles and Malecon San Miguel are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Flamingo Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 180 8 - Good 120 6 - Okay 29 4 - Poor 12 2 - Terrible 7 ### 8/10 Good #### Anahita Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were amazing, very friendly and had very good recommendation for the tours and foods. The linens weren't clean, we had to ask to vhange them. Internet connection was very poor in our room only at the lobby could have connection. ##### Anahita Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Manuel May 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities great stay ##### Manuel Stayed 3 nights in May 2023 ### 8/10 Good #### Janette Feb 26, 2025 Liked: Cleanliness, staff & service We loved the size of the hotel. The location was great and the pool is not big, but sufficient. The staffing was a bit sparce, but luckily we did not need much, so it really did not pose a problem. I will definitely stay here again.It is very close to the heart of San Miguel where you can do the touristy thing or go to the restaurants more visited by the locals. ##### Janette Stayed 5 nights in Feb 2025 ### 8/10 Good #### Patricia Apr 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Cute clean hotel in the heart of Cozumel At a reasonable price. Very good complimentary breakfadt ##### Patricia Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Melissa Mar 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thebpeople who worked there were FANTASTIC , helpful and kind. Facility itself was nicely appointed. Had an issue with A/C, and they switched rooms for us when the tech wasn't able to come that day. It's really quiet, but also super close to Centro. Easily walkable to shopping, dining, taxi stand, everything you want! ##### Melissa Stayed 16 nights in Feb 2025 ### 10/10 Excellent #### Joseph Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at the Flamingo Hotel in Cozumel! The staff (Thomas/Oscar/others) were incredibly friendly and welcoming, making us feel right at home. Our room was clean, comfortable, and had a charming touch that added to the relaxing island vibe. The location was perfect—just a short walk to the waterfront and inside the Centro area. We especially enjoyed the rooftop terrace and delicious breakfast each morning. Overall, a wonderful experience, and we would definitely stay here again (joe &sato) ##### Joseph Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Brian Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our host could not be any more accommodating during the check inn process. ##### Brian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### DRAGOS NICOLAE Feb 22, 2025 Liked: Cleanliness, staff & service, amenities The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon! ##### DRAGOS NICOLAE Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Corey Apr 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the third time we've stayed at Flamingo in the last 12-18 months. The rooms are beautiful. The location is spectacular and the staff is amazing! We love that they remember us and we always feel like family. ##### Corey Stayed 8 nights in Apr 2024 ### 8/10 Good #### Chris Feb 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This boutique hotel is fabulous and we’d stay again for sure. Beautiful quiet rooms (even during Carnival!), the best location and great staff. Walking distance from the ferry and all the top tourist spots. It would get a 5/5 if the rooftop pool area was completed (under renos). ##### Chris Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Steve Mar 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoy the location right in the heart of the city close to many great restaurants. Breakfast is very good with lots of options. Oscar was very friendly with many good ideas on activities and places to eat. Will come back! ##### Steve Stayed 7 nights in Feb 2024 ### 6/10 Okay #### Lisa Mar 9, 2025 Liked: Cleanliness, property conditions & facilities No hot water for shower, no tv, bar not open ##### Lisa Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### JULIO CESAR May 4, 2024 Liked: Amenities Everything was excellent!!! Congratulations ##### JULIO CESAR Stayed 1 night in May 2024 ### 6/10 Okay #### Verified traveller Aug 2, 2024 Liked: Staff & service #### it's ok wifi only works at the room door, if you need to work, forget it or do it outside of your room. location is realy good. room and breakfast are simple and just ok, if you don't expect too much, you'll be fine. ##### Verified traveller Stayed 1 night in Jul 2024 ### 8/10 Good #### Gabriela Feb 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Nice property conditions. Quiet. Excellent breakfast, which is included. One staff member could not guide us of where to go and what to do, while the other one did. Both staff members were really nice. Could have better beach towels. ##### Gabriela Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### JOHN Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this property! Everything.The overall construction with the roof top pool and sunset view, unique rooms (no Motel 6 here), staff (especially Oscar!), the surrounding neighborhood and bars/restaurant's, the courtyard breakfast, bar and bartender……really everything. Did l mention the staff?!!👍 The owner,Tom, lives close to us in California and is often on property which makes it feel even more like an inn than a hotel. We dive with a group that comes every year and we wouldn’t think of staying anywhere else.👍👍🙂 ##### JOHN Stayed 5 nights in Mar 2024 ### 4/10 Poor #### Leah Jan 26, 2024 Liked: Cleanliness Disliked: Property conditions & facilities We were really disappointed in our stay here. Aside from during breakfast, we could not find any staff at all to answer a question after 2pm. Especially at night. The front door is left unlocked and there was no staff (we tried everything to find someone). I did not feel safe here. ##### Leah ### 8/10 Good #### Mark Jan 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good overall, but opportunities for improvement We had a nice stay. The facility was comfortable and the proprietor is friendly. When booking the room, the website claimed that our room had a kitchenette, but that was not the case when we arrived. The proprietor said that they plan to add the kitchenette in the future, and the plumbing is there to do so, but they’ve not done so yet. We would’ve had breakfast there more often, but the coffee wasn’t up to our expectations, and the oatmeal was very watery, which caused us to take our breakfasts out. There are lots of nice places to eat close by, where both the coffee and oatmeal are good. ##### Mark Stayed 14 nights in Dec 2023 ### 4/10 Poor #### Randy Feb 18, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff is super nice but the place is very misrepresented online. When I asked ahead of time about parking I was told there is parking “right across street” not the case. 15 min walk to parking. Says it has “common area TV….it does by the TV hasn’t worked in months. The room has 3 ceiling fans, two of which do not have blades in them….open wires sticking out of ceiling. Takes 10 minutes of running the water to get any hot water….and it’s not hot. Never felt unsafe but the place is just not that great. WIFI constantly kicked me offline which made it impossible for me to work. Lots of potential but the owner appears to be unwilling to invest into making it nicer. ##### Randy Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Jose Oct 25, 2025 Liked: Cleanliness Disliked: Staff & service, amenities El lugar está muy bien ubicado y las instalaciones son buenas. Sin embargo, llegué a un hotel fantasma. Me recibió una persona que nunca volví a ver y nunca hubo nadie en recepción. Llamé por teléfono y escribí por whatsapp y no tuve respuesta. Al tercer día, el aire acondicionado dejó de funcionar. El wifi estuvo terrible y ni siquiera había buena señal móvil. Ni el bar ni el restaurante funcionan. Al final nadie estaba para hacer el check-out y tuve que solo dejar la llave de la habitación en el counter. ##### Jose Stayed 3 nights in Oct 2025 ### 8/10 Good #### Tasha Jun 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Pro’s- this property is in an amazing location, close to restaurants, shopping, the water and bars. Rooms were very clean and appearance of the hotel is very nice! Complimentary breakfast was very good! Oscar was amazing- super friendly! Con’s- lobby bar is “open” from 7am- to I think 10pm but there was never anyone behind the bar to order a drink. Rooftop pool is nice, amazing views but a bit rundown. Needs a deck refurbish and new patio/lounge chairs. A/C works well in the rooms but only works if room key has it activated- can’t run it while you are gone so coming back from a long hot day you have to wait until the room cools down again. We got used to it but a little much in the beginning of our trip. Overall we will definitely stay at this hotel again! ##### Tasha Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Dena May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable at-home stay 3-min walk from ferry! My second time choosing to stay here. It’s now my “go-to” when I come to Cozumel! The front desk reception guy is so friendly and helpful the place has a nice “I’m at home” vibe! The rooms are comfortable— the beds are especially cozy and nice. The cleaning lady asked if the room needed refresh and was pleasant to organize a good time with us. Our terrace had an ocean view to the side, as does the roof deck with a palapa and some chairs and a pool—It was all ours when there with a panoramic ocean view. And the location cannot be beat! It’s a 3-mile walk to the ferry, and flanked by two awesome restaurants “Jolly Cafe” for late breakfast and great coffee and the “Maplehouse” for great baked goods, sandwiches, salads and more. There are convenience stores and a ton of other restaurants, bars and clubs in walking distance. The place and location are worth the stay and you can eat and drink there too when bar/restaurant onsite is operating. I liove it! We feel at home here! ![Up at roof terrace ](https://a.travel-assets.com/ugc/hotel-reviews/7db7fe50-2a2c-446c-95fc-7c680d8fb754-1748061604392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Roof deck view](https://a.travel-assets.com/ugc/hotel-reviews/b590bff8-3dc3-4b96-adcb-aea37a08377c-1748061604202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dena Stayed 2 nights in May 2025 ### 4/10 Poor #### Monica May 2, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Hotel fantasma y malo En la información del hotel indicaban que era self check in después de las 8, llegué a las 6 y no había nadie, el lobby se une al bar, el cual supuestamente este estaba abierto hasta las 11, nunca hubo nadie tampoco, por lo que estuve como 15 min. esperando, el 1800 tampoco funciona, hasta que encontré mis documentos y me retiré a mi habitación. había restos de material de electricidad en el cuarto, el ventilador no funcionaba, ( el AA si funcionaba). El lugar donde tomas el desayuno apesta a caño. El segundo día tampoco había nadie en la recepción y olvide mi llave en el cuarto, solo porque la ventana que da al pasillo estaba abierta, pude entrar a mi habitación ya que no había nadie que me ayudara y los teléfonos no contestaban. Fue así como me di cuenta de que a mi ventana no se le podía poner seguro por lo que, si salía tenía que cargar con todo lo que sea de valor para no dejarlo en la habitación, ya que en el lobby tampoco había nadie y la puerta estaba abierta. Las camas están duras, el cuarto no cuenta con TV (lo cual luego me di cuenta de que eso si lo indican), y el internet es malísimo. Invitada a no regresar ##### Monica Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Antonio Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general bien. El hotel está cómodo para descansar. No tiene personal el dueño vive en la azotea por si ocupan algo. ##### Antonio Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Mark Apr 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scary Place - stay away we booked last minute - nobody was there after over an hour of sitting in the lobby - looked nasty broken windows - we just left ##### Mark Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [The Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Cozumel Palace - All-Inclusive](https://www.expedia.ca/Cozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - 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