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Los Arcos Hotel - Tulum

2.5 star property
Hotel with free parking, near Tulum National Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Los Arcos Hotel - Tulum

Building design
Building design
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Family Studio Suite
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Reviews
5.8

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
N.8 Calle Sagitario Ote., Tulum, QROO, 77760
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)10 min drive
  • Popular LocationPlaya Paraiso15 min drive

Most relevant reviews

ExperimentalCarousel

12/10 Okay

Henrik
Jan. 9, 2024
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Room options

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite

10/10 Exceptional

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • 323 sq ft
  • Sleeps 5
  • 1 Large Twin Bed, 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Free bottled water
Digital channels
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Los Arcos Hotel - Tulum is located in Tulum City Center, a neighborhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Tulum Mayan Ruins and Las Palmas Public Beach are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • Prieto - 3 min walk
  • Caribe Swing - 3 min walk
  • Mil Amores - 2 min walk
  • Taqueria Maya - 1 min walk
  • Mestixa - 2 min walk

About this property

Los Arcos Hotel - Tulum

Hotel near Tulum National Park
Located close to Las Palmas Public Beach and Tulum Mayan Ruins, Los Arcos Hotel - Tulum provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, express check-in, and concierge services
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Los Arcos Hotel - Tulum include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Arcos Tulum Hotel
Hotel Los Arcos Tsulum
Los Arcos Hotel - Tulum Hotel
Los Arcos Hotel - Tulum Tulum
Los Arcos Hotel - Tulum Hotel Tulum

Frequently asked questions

Does Los Arcos Hotel - Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Los Arcos Hotel - Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Los Arcos Hotel - Tulum?

Self parking is free at this property.

What time is check-in at Los Arcos Hotel - Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Los Arcos Hotel - Tulum?

Check-out is at noon. Late check-out is available for MXN 100 (subject to availability).

Where is Los Arcos Hotel - Tulum located?

Located in Tulum City Center, this hotel is 1.2 mi (2 km) from Tulum National Park and within 3 mi (5 km) of Tulum Mayan Ruins and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are also within 6 mi (10 km).

Los Arcos Hotel - Tulum Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The stuff are very helpful, polite, pleasant and friendly. The hotel is minimal and extremely basic.
Stayed 7 nights in Dec 2019

10/10 Excellent

Antonio, Minnesota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good price, not am 5 stars hotel, but super friendly stuff, clean and well located. Excellent pool for little kids.
Stayed 4 nights in Dec 2019

6/10 Okay

Henrik

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cancelaron la reservación y me avisaron el mismo día que tenía mi reservación y no me devolvieron el dinero
Stayed 1 night in Jun 2023

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Los colchones están incómodos y me dejaron sin desayunar
Stayed 4 nights in May 2023

2/10 Terrible

IVANA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zavřeno. Bytovazel neinformoval, že nefunguje.
Stayed 1 night in Jan 2020

8/10 Good

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera es lo único malo, se sale el agua a todo el baño y no sale bien en agua de la regadera, sale para todos lados, está muy oxidada y sale en chorros para todos lados menos para dónde estás.
Stayed 1 night in Dec 2019