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Papaya Playa Project

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Terrace/patio
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Overview of Papaya Playa Project

Papaya Playa Project

4.0 star property

8.0/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK1 min walk
  • Popular LocationTulum National Park9 min walk
  • Popular LocationLas Palmas Public Beach2 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive

Room options

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural area and on a private beach. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • SFER IK - 1 min walk
  • Tulum National Park - 9 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Ven a la Luz Sculpture - 11 min drive

Restaurants

  • Mina - 5 min walk
  • Restaurare - 19 min walk
  • El Tabano - 19 min walk
  • Fresco's Tulum - 3 min drive
  • El Capitan - 4 min drive

About this property

Papaya Playa Project

4-star family-friendly hotel by the ocean
A nightclub, a roundtrip airport shuttle, and a beach bar are just a few of the amenities provided at Papaya Playa Project. This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to spa services, such as reflexology, a body treatment, or a massage. Be sure to enjoy Mexican cuisine at the onsite restaurant. Enjoy onsite activities like beach yoga and beach volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and extended parking
  • Express check-out, luggage storage, and a front desk safe
  • Guest reviews give good marks for the bar, beach locale, and WiFi
Room features
All 87 individually furnished rooms have perks such as air conditioning and bathrobes, in addition to amenities like late night room service and free WiFi.
More amenities include:
  • Art supplies and childcare services
  • Recycling and composting
  • Rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: USD 25-50 for adults and USD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Nightclub
  • Playground
  • Spa services
  • Yoga classes
  • Surf lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Composting
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 145.0 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 145.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Papaya Playa Project?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Papaya Playa Project on Dec 14, 2022 start from CA $467.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Papaya Playa Project pet-friendly?

No, pets are not allowed at this property.

How much is parking at Papaya Playa Project?

Self parking is free at this property.

What time is check-in at Papaya Playa Project?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Papaya Playa Project?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Papaya Playa Project provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 135 per vehicle applies.

Where is Papaya Playa Project located?

Located in Tulum, this beachfront hotel is in a national park and within 1 mi (2 km) of SFER IK and Tulum Beach. Playa Paraiso and Tulum Mayan Ruins are also within 3 mi (5 km).

Overall score and ratings

8.0

Very good

Rating 10 - Excellent. 142 out of 261 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 46 out of 261 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 24 out of 261 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 25 out of 261 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 24 out of 261 reviews" "
" "2 - Terrible 9%

8.4/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Excellent

Svetlana Adrielle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, even before arriving, Papaya Playa Project has already contacted me through my email and whatsapp to give me more details about their resort and also other excursions my husband and I might be interested in. We arrived past 8PM and everyone were just helpful and very friendly from the get go. Veronica toured us around the property and lend us an umbrella since it was raining that night. She was very nice and explained all the small details about our hotel room. Our room was prepared with petals and a fruit platter since it is our honeymoon. It was a very thoughtful touch. :) Our place was the Casita with rooftop pool and it was amazing! The view from the room is like a jungle with beautiful plants, and from the rooftop, we can see both the jungle and the sea. It was a spectacular view. The access to the beach is very easy . The beach here is immaculate in cleanliness and no seaweed since people clean it every morning. There are a lot of cabanas and they prepare it for you with a blanket and towels. The infinity pool by the bar was our favorite hang out place. The food were gorgeous to look at and delicious especially if you order something more familiar to your tastebuds I guess :)) Overall, our stay here was wonderful and next time we come back to Tulum. We’ll ditch staying in an AirBnB and just stay here for the whole time. :)
Stayed 2 nights in Nov 2022

10/10 Excellent

AJ, Los Angeles
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a villa, it's worth the extra cost.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ian
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice

6/10 Okay

Talma
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful - the hotel management were really nice but most of the servers were not so pleasant to deal with it. I stayed for 3 nights and paid over $3000 for room with a private pool. it was nice but the door to get to pool was really old and hard to open and there was no Iron or bathrobe or even a mirror in the bathroom so getting ready was time consuming. I didn’t have hot water for most of my showers and the toilet seat was too small. The place was beautiful but sadly I can’t say it was worth more the amount of money I paid.
Stayed 3 nights in Sep 2022

10/10 Excellent

james
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb all round
Stayed 2 nights in Sep 2022

4/10 Poor

Flavia
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
the room was so small that no suitcase could fit inside the room and we had to upgrade and pay another $900…the service is very good…but the rooms are not so good
Stayed 4 nights in Aug 2022

10/10 Excellent

Noor Ul Huda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. They were very hospitable and Vivian at the front desk helped us get the perfect room. She gave exceptional customer service. I would highly recommend Papaya Playa project.
Stayed 1 night in Aug 2022

10/10 Excellent

Luis
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property very unique and safe. Service was 10/10 Sofi very helpfully and friendly Thanks again 🙏
Stayed 3 nights in Aug 2022

10/10 Excellent

Alexis
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a wonderful stay!
We had an amazing stay here and the staff went above and beyond with whatever we needed. They were so accommodating when we arrived earlier than expected because we were getting picked up for a tour. The concierge was very helpful and attentive to our needs and responded very promptly whenever we texted them and had questions. They made sure we always had water for our room. The restaurant food was very delicious with a beautiful view and the staff service was excellent that made the experience even more enjoyable. We got the jungle casita with rooftop pool.. the room was beautiful and clean. We’re so thankful to all of the staff.. they made my husband and I’s trip truly special. Choosing papaya playa project to celebrate his birthday did not disappoint and exceeded our expectations.
Stayed 2 nights in Aug 2022

8/10 Good

Karina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Papaya Playa Project was fun and unique. The facility was clean and offered healthy food options. Overall great stay!
Stayed 3 nights in Aug 2022