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Papaya Playa Project

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Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Overview of Papaya Playa Project

Papaya Playa Project

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK1 min walk
  • Popular LocationTulum National Park9 min walk
  • Popular LocationLas Palmas Public Beach2 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural area and on a private beach. Cenote Crystal and Cenotes Sac Actun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum National Park and Sian Ka'an Biosphere Reserve. Traveling with kids? Consider Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • SFER IK - 1 min walk
  • Tulum National Park - 9 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Dos Aguas Park - 5 min drive

Restaurants

  • Puro Corazon — 6 min walk
  • Mateo's Mexican Grill — 6 min walk
  • El Tabano — 19 min walk
  • Raw Love — 3 min drive
  • El Capitan — 4 min drive

About this property

Papaya Playa Project

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Papaya Playa Project's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 73 individually decorated rooms feature free WiFi and private yards. Room service, rainfall showerheads, and free bottled water are among the other amenities available to guests.
Papaya Playa Project offers 73 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: USD 25-75 for adults and USD 15-45 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Nightclub
  • Spa services
  • Yoga classes
  • Surf lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

Outdoor space

  • Yard

More

  • Composting
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 145.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 145.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 97 out of 194 reviews
5 - Excellent 50%
Rating 4 - Good. 38 out of 194 reviews
4 - Good 20%
Rating 3 - Okay. 14 out of 194 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 194 reviews
2 - Poor 12%
Rating 1 - Terrible. 22 out of 194 reviews
1 - Terrible 11%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything. Will stay again.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time from begining to end. The guest staff were very tenetive and were able to resolve issues quickly. Francisco and charlie made the whole experience pleasing. Definitely will recommend and will be coming back. Thanks for all that you do.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! We honeymooned here and the property is beautiful! Grounds are kept tidy and the rooms are beautiful! We stayed in one of their villas with a roof top pool and the views were beyond perfection! The staff are very polite and attentive. Food was great! They have parking inside the gates so you don’t have to leave your car on the road which made us feel much better. The guards are very sweet but make sure you have a room bracelet and room number prior to being allowed on the property. We didn’t get to experience the full moon party but we heard it is the place to be on Saturdays. Very quiet throughout the week! Perfect secluded getaway!
Stayed 4 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing staff and service. Dinner menu needs more options to choose from.
Stayed 1 night in Aug 2021