expedia

Photo gallery

Featured image
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Guest reviews

3.8/5 Good
76 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSFER IK1 min walk
Popular LocationLas Palmas Public Beach2 min drive
Popular LocationPlaya Paraiso3 min drive
AirportTulum, Quintana Roo (TUY)8 min drive

Choose dates to view prices

  • Cabaña Ocean View 1 Bed

    3.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Ocean view
    • Sleeps 2
    More detailsCabaña Ocean View 1 Bed
  • Casita Ocean View

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 2
    More detailsCasita Ocean View
  • Cabaña Ocean View 2 Beds

    3.8/5 guest room rating

    Room amenities

    • 248 sq ft
    • Ocean view
    • Sleeps 3
    More detailsCabaña Ocean View 2 Beds
  • Casita Ocean View with Pool

    4.4/5 guest room rating

    Room amenities

    • 861 sq ft
    • Ocean view
    • Sleeps 2
    More detailsCasita Ocean View with Pool
  • Casita Jungle with Pool

    5/5 guest room rating

    Room amenities

    • 861 sq ft
    • Sleeps 3
    More detailsCasita Jungle with Pool
  • Cabaña Jungle View 1 Bed

    Room amenities

    • 248 sq ft
    • Sleeps 2
    More detailsCabaña Jungle View 1 Bed
  • Cabaña Jungle View 2 Beds

    3.9/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    More detailsCabaña Jungle View 2 Beds
  • Design Loft, 1 King Bed, Ocean View

    Room amenities

    • 947 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDesign Loft, 1 King Bed, Ocean View
  • Design Loft, 1 King Bed, Ocean View

    Room amenities

    • 2325 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDesign Loft, 1 King Bed, Ocean View
  • Design House (Arena)

    Room amenities

    • 2260 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDesign House (Arena)
  • Design House (Palma)

    Room amenities

    • 3229 sq ft
    • Ocean view
    • Sleeps 8
    More detailsDesign House (Palma)
  • Design House (Coco)

    Room amenities

    • 2906 sq ft
    • Ocean view
    • Sleeps 10
    More detailsDesign House (Coco)
  • Wind House 1 unit, 5 Rooms, Private Pool & Oceanfront

    Room amenities

    • 17653 sq ft
    • Ocean view
    • Sleeps 10
    More detailsWind House 1 unit, 5 Rooms, Private Pool & Oceanfront
  • Design House (Palapa)

    Room amenities

    • 18503 sq ft
    • Ocean view
    • Sleeps 10
    More detailsDesign House (Palapa)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural location and on a private beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Travelling with kids? Consider Xel-Há Park and LabnaHa Ecopark Adventures. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Tulum travel guide
Map
Popular Location

What's nearby

  • SFER IK - 1 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Dos Aguas Park - 5 min drive
  • Playa Ruinas - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch and dinner daily.

About this property

Papaya Playa Project

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Papaya Playa Project's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 73 individually decorated rooms feature free WiFi and private yards. Guests will also find minibars, room service (during limited hours) and rainfall showerheads.
Papaya Playa Project offers 73 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: MXN 25-75 for adults and MXN 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bike hire
  • Nightclub
  • Spa services
  • Yoga classes
  • Surfing lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - swedish
  • Reflexology

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • Composting
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in between noon and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MXN 150.0.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 25 and MXN 75 for adults, and MXN 15 and MXN 45 for children (approximately)
  • Airport shuttle fee: MXN 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
No on-site parking is available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Papaya Playa Project and receive a full refund?
Yes, Papaya Playa Project offers free cancellation on select room rates, because flexibility matters! Please refer to Papaya Playa Project cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.
Is Papaya Playa Project pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Papaya Playa Project?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from noon to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 135 per vehicle, one-way, applies.
Where is this hotel located?
Located in Tulum, this beachfront hotel is in a national park and within a 10-minute walk of SFER IK and Tulum National Park. Tulum Beach and Las Palmas Public Beach are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Papaya Playa Project

3.8
5 - Excellent
36
4 - Good
17
3 - Okay
6
2 - Mediocre
8
1 - Poor
9
4.0
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a very great experience and I had a great time but there was a lot of issues with letting people Visit

Stayed 6 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best customer service, got a free room upgrade and late check out.

Stayed 2 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The property is very beautiful. Couldnt figure out why the security was so tight. (Huge Wall around the complex with guards, must have had problems in the past, all the resorts are like this in tulum). We tried checking in at 3pm and they said it would be 15 minutes. 2 hours later we finally were able to go to the room. Food service was another service that was very lengthy, dont expect fast service here.

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was amazing, we never heard another guest anywhere around us. The walk to the room alone was magical. Everything about this place was soooo pretty definitely coming back!

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT PPP!

The staff at PPP were amazing and so kind. We felt so well taken care of. The amenities were fabulous. Room was cute and air conditioning was a great plus. The view of the beach was incredible. We loved the food and drinks and spent our days doing yoga and going to the beach. Everything was fantastic and would absolutely book again.

Stayed 4 nights in Mar 2020