Papaya Playa Project

Photo gallery for Papaya Playa Project

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Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
Private beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools

Overview of Papaya Playa Project

Papaya Playa Project

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

Explore the area

  • Popular LocationSFER IK1 min walk
  • Popular LocationTulum National Park9 min walk
  • Popular LocationLas Palmas Public Beach2 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive

Choose dates to view prices

About this area

Tulum

Located in Tulum, Papaya Playa Project is in a rural area and on a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • SFER IK - 1 min walk
  • Tulum National Park - 9 min walk
  • Las Palmas Public Beach - 2 min drive
  • Playa Paraiso - 3 min drive
  • Dos Aguas Park - 13 min drive

Restaurants

  • Mina - 5 min walk
  • El Tabano - 19 min walk
  • Raw Love - 3 min drive
  • El Capitan - 4 min drive
  • Cenzontle - 4 min drive

About this property

Papaya Playa Project

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day on Papaya Playa Project's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools. All 87 individually decorated rooms feature free WiFi and room service. Guests will also find rainfall showerheads, free bottled water, and in-room massages.
Papaya Playa Project offers 87 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: USD 25-75 for adults and USD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Nightclub
  • Playground
  • Spa services
  • Yoga classes
  • Surf lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Composting
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 145.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 75 for adults, USD 15 and USD 45 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 145.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 126 out of 239 reviews
5 - Excellent 53%
Rating 4 - Good. 44 out of 239 reviews
4 - Good 18%
Rating 3 - Okay. 21 out of 239 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 239 reviews
2 - Poor 10%
Rating 1 - Terrible. 24 out of 239 reviews
1 - Terrible 10%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Papaya Project was such a beautiful and relaxing place to stay. My wife and I loved our stay here.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pibi was our receptionist and made our check in super easy like butter. V were kinda early for checkin but meanwhile they showed us the property and kinda gave us a mini tour of the property. Thank you poula for taking care of us so well and easy. She was very professional and friendly. The morning yoga session was amazing rajayogui was our instructor and lemme tell u the hour and half went so fast didn’t even realize, v felt so peaceful and healing.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The team at papaya project where amazing they treat you very well this is my second time staying at the property and love it one of the best hotels in tulum so far a 10
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay , great location and staff , worst food
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here over my birthday weekend. The staff was friendly and helpful! From The minute we walked in up until when we did check out. Definitely enjoyed our stay. Will recommend to friends and family!
Stayed 3 nights in Apr 2022