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Ahau Tulum

Photo gallery for Ahau Tulum

Front of property - evening/night
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Deluxe Room | Terrace/patio

Overview of Ahau Tulum

UNESCO Sustainable Travel Pledge

Ahau Tulum

3.5 star property

8.4/10 Very good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum Beach1 min walk
  • Popular LocationVen a la Luz Sculpture1 min walk
  • Popular LocationSFER IK11 min drive
  • AirportTulum, Quintana Roo (TUY)27 min drive

Room options

About this area

Tulum

Located in Tulum, Ahau Tulum is on a private beach. Ven a la Luz Sculpture and Tulum Mayan Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 1 min walk
  • SFER IK - 11 min drive
  • Las Palmas Public Beach - 17 min drive
  • Playa Akun - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • Safari - 3 min walk
  • Mur Mur - 4 min walk
  • Hartwood - 4 min walk
  • La Malinche - 5 min walk
  • Casa Banana - 8 min walk

About this property

Ahau Tulum

3.5-star eco-friendly hotel near the boardwalk, rejuvenated in 2021
Located close to Ven a la Luz Sculpture, Ahau Tulum provides a roundtrip airport shuttle, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a massage or other spa services. Enjoy international cuisine, a poolside location, and ocean views at the two onsite restaurants. Enjoy onsite activities like surfing/body boarding and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a garden.
Additional perks include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), bike rentals, and a beach club on site
  • Access to a nearby health club, bicycle parking, and concierge services
  • A porter/bellhop, surf lessons, and a water dispenser
Room features
All 24 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, LED light bulbs, and ceiling fans

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Things to do

  • Beach club
  • Bicycle rentals
  • Designer stores
  • Outdoor pool
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Locally-owned & organized tours & activities
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED light bulbs
  • Safe
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Does Ahau Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ahau Tulum?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Ahau Tulum on Feb 22, 2023 start from CA $464.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ahau Tulum pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Ahau Tulum?

Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Ahau Tulum?

Check-out is at noon.

Does Ahau Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM on request. A fee of USD 10000 per person applies.

Where is Ahau Tulum located?

Nestled on the beach, this Tulum hotel is just steps from Tulum Beach and Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 mi (5 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 118 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 24 out of 118 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 9 out of 118 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 9 out of 118 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 5 out of 118 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanzin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience at the hotel! The staff were so accomodating and helpful. I recieved the best care and service even before I went there. They accomodated my requests in every possible way and they were always available and replies right away if you ask any questions. Once we were there the resort is gorgeous. We stayed in mastersuit beachfront room and had the greatest beach experience ever. The view of the ocean from your bed- nothing can beat that. Then you just walk down this beautiful beach. All in all it's an amazing experience.

8/10 Good

OMAR

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Juan Camilo, North Bergen

Stayed 1 night in Oct 2022

2/10 Terrible

Prince

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Adrian, Mount Prospect

Stayed 2 nights in Sep 2022

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay!
Beautiful hotel and room! And right next to the famous Ahau statue so you can take a lot of pictures! Great place to stay! But the only issue is that they only have ac on at night and not during the day when it’s so hot!!! Other than that “It’s A Great place to stay!
Stayed 2 nights in Sep 2022

6/10 Okay

Lourdes

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The beach was outstanding! Very little seaweed and fine white powder sand. The restaurant food and staff were superb! The front desk reception was lukewarm. Just wanted the credit card info and not very excited to tell us about the amenities. We were told our room wasn’t ready when we arrived at 1:30 pm and reminded us unnecessarily that check in was at 3 pm. This is low season and weird no room available early. No offer to keep our carryon bags so we could enjoy facility earlier. We decided to eat lunch. A nice welcome drink, however, was served and that was appreciated. I was told to look online to see what the facility offered. Also, you need Whats app to communicate with front desk staff. Got very scant orientation to the room. We had to figure out the lock mechanism to the safe with some initial frustration and the AC temp control has 10 buttons and had to guess which one graduated room temp. Incense in room was old & moist so would not light. They got us a fridge for some meds we had, again appreciated that. The light in the fan unit came on twice spontaneously waking us up each time. Also, thumping music from next door bar kept us up ‘til 3 am on Sunday night. This was low season and thankfully this music wasn’t on the last night we were there. This hotel is not for kids. Need to throw out TP in basket not in the toilet as part of eco friendly stance. No TVs in room or nearby facilities. The darling for this hotel is the beach & restaurant food/staff.
Stayed 2 nights in Sep 2022

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Tulum and this is by far the best relaxing yet fun stay for me in Ahau!
Stayed 3 nights in Sep 2022

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montserat and Fernando (not sure of the guys name that helped us) but these front desk staff are the nicest people we’ve ever met! Great customer service and overall enjoyed the place!
Stayed 4 nights in Aug 2022