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Ahau Tulum

Photo gallery for Ahau Tulum

Front of property - evening/night
Master Suite Oceanfront Beach level | View from room
View from property
Master Suite Oceanfront Top level | In-room safe, individually decorated, individually furnished
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Ahau Tulum

Ahau Tulum

3.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760

Explore the area

  • Popular LocationVen a la Luz Sculpture1 min walk
  • Popular LocationTulum Beach1 min walk
  • Popular LocationSFER IK4 min drive
  • AirportTulum, Quintana Roo (TUY)26 min drive

Room options

About this area

Tulum

Located in Tulum, Ahau Tulum is on a private beach. Ven a la Luz Sculpture and Tulum Mayan Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum National Park and Playa Paraiso are two other places to visit that come recommended.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk
  • Tulum Beach - 1 min walk
  • SFER IK - 4 min drive
  • Las Palmas Public Beach - 18 min drive
  • Playa Akun - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • Rosa Negra Tulum - 4 min walk
  • Casa Jaguar - 1 min walk
  • Cenzontle - 2 min walk
  • Macario - 1 min walk
  • Mia Restaurant & Beach Club - 4 min walk

About this property

Ahau Tulum

3.5-star hotel near the boardwalk, refurbished in 2021
Located close to Ven a la Luz Sculpture and Tulum Beach, Ahau Tulum provides a roundtrip airport shuttle, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage or other spa services. Enjoy international cuisine, a poolside location, and ocean views at the two onsite restaurants. Enjoy onsite activities like windsurfing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a garden.
Additional perks include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), bike rentals, and a beach club on site
  • Access to a nearby health club, bicycle parking, and a porter/bellhop
  • Surf lessons, concierge services, and multilingual staff
Room features
All 24 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, LED light bulbs, and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:30 AM–11:00 AM for a fee: USD 25 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Things to do

  • Beach club
  • Bicycle rentals
  • Designer stores
  • Outdoor pool
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 for adults and USD 12 for children
  • Airport shuttle fee: USD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Does Ahau Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ahau Tulum?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Ahau Tulum on Jun 13, 2023 start from CA $340.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ahau Tulum pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Ahau Tulum?

Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Ahau Tulum?

Check-out is at noon.

Does Ahau Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM on request. A fee of USD 10000 per person applies.

Where is Ahau Tulum located?

Nestled on the beach, this Tulum hotel is just steps from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 mi (5 km).

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 128 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 25 out of 128 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 10 out of 128 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 10 out of 128 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 5 out of 128 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arianna Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it easy access to the beach, food was great!
Stayed 3 nights in Apr 2023

6/10 Okay

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service should be way better & it used to be.
Stayed 2 nights in Apr 2023

10/10 Excellent

Benjamin

Stayed 3 nights in Apr 2023

8/10 Good

Nagme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is almost perfect in this hotel. it's in the middle of the rest&club district. Walking distance to other cool places but at the same time you can not sleep before 2 am because of the noise. Choose quiet rooms when you book.
Stayed 5 nights in Mar 2023

10/10 Excellent

Alexandrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing

10/10 Excellent

Tanzin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience at the hotel! The staff were so accomodating and helpful. I recieved the best care and service even before I went there. They accomodated my requests in every possible way and they were always available and replies right away if you ask any questions. Once we were there the resort is gorgeous. We stayed in mastersuit beachfront room and had the greatest beach experience ever. The view of the ocean from your bed- nothing can beat that. Then you just walk down this beautiful beach. All in all it's an amazing experience.

8/10 Good

OMAR

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Juan Camilo, North Bergen

Stayed 1 night in Oct 2022

2/10 Terrible

Prince

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022