2/5 Poor
Jonathan, Charlotte
Travelled with partner
May 12, 2022
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is beautiful, and couldn't be in a better location. It's perfect for anyone that wants to be near the Hot Spots and best dining areas. Their own restaurant food was great too and Raw Love juices and smoothies are great hangover helpers.
But, I also shop for hotels in Tropical Areas like this with 2 things. A shower and AC. They advertised they have both, but we quickly realized they barely had either. The shower barely has water come of it most of the time. And sometimes NO water at. Which wouldn't suck so bad if the AC was working, but the AC is turned off from 9am to 9pm everyday. Systemically. So it's hot and humid AF. Not ideal for my wife and I when we were on our honeymoon.
And completely false advertising. Especially when we paid $750 per room per night. It sucked to be honest. They hotel staff never remade our room and we had breakfast in bed the first night, and those dirty dishes stay just outside our door until the morning we left. 3 2 mornings later. Again, not a big deal...but I paid $750 a night. Figure it TF out.
Stayed 3 nights in May 2022