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Casa Malca

Photo gallery for Casa Malca

Reception
On the beach, white sand
On the beach, white sand
On the beach, white sand
Indoor pool, outdoor pool

Overview of Casa Malca

Casa Malca

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

Guests rated this location 9.3/10 - Exceptional

Explore the area

  • Popular LocationVen a la Luz Sculpture3 min drive
  • Popular LocationPlaya Akun11 min drive
  • Popular LocationSFER IK23 min drive
  • AirportTulum, Quintana Roo (TUY)38 min drive

Room options

About this area

Tulum

Casa Malca is located on the beach and in an area with good shopping. While the natural beauty of Sian Ka'an Biosphere Reserve and Tulum National Park can be enjoyed by anyone, those looking for an activity can check out Temple of Doom.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Ven a la Luz Sculpture - 3 min drive
  • Playa Akun - 11 min drive
  • SFER IK - 23 min drive
  • Las Palmas Public Beach - 29 min drive
  • Cenote Crystal - 33 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • Cenzontle - 3 min drive
  • Gitano - 2 min drive
  • Arca - 2 min drive
  • Funky Geisha Tulum - 2 min drive

About this property

Casa Malca

4-star hotel by the ocean
Located close to Las Palmas Public Beach and Playa Paraiso, Casa Malca provides free cooked-to-order breakfast, a roundtrip airport shuttle, and a terrace. With a white sand beach, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage, or a manicure/pedicure. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Free bicycle rentals, a beach club on site, and concierge services
  • Wedding services, multilingual staff, and 3 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 individually decorated rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and showers
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • Art gallery
  • Beach club
  • Free bicycle rentals
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower only

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 120
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Does Casa Malca have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Casa Malca?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Casa Malca on Apr 19, 2023 start from CA $915.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Malca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Malca?

Self parking is free at this property.

What time is check-in at Casa Malca?

Check-in is from 3:00 PM - 12:30 AM. Early check-in is available for a fee of USD 120 (subject to availability).

What time is check-out at Casa Malca?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Casa Malca provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Malca located?

This Tulum hotel is on the beach, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).

Casa Malca Reviews

Casa Malca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 222 out of 307 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 39 out of 307 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 22 out of 307 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 13 out of 307 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 11 out of 307 reviews" "
" "2 - Terrible 4%

9.1/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio e instalaciones fueron excelentes

8/10 Good

rosalva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely expensive.

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Oct 2022

10/10 Excellent

Israel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay!
Stayed 5 nights in Oct 2022

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and will say it is hands down an incredible place to visit! From the staff to the views, the decor, just beautiful. The ambiance and SERVICE is LEGENDARY. The atmosphere felt very relaxing, the food was delicious! Casa Malca is a once in a lifetime kind of place. Thank you so much!
Stayed 3 nights in Sep 2022

10/10 Excellent

jacqueline

Stayed 2 nights in Sep 2022

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Luxury Hotel
Best hotel we have stayed in a long time very amazing staff
Stayed 3 nights in Sep 2022

2/10 Terrible

Laura

Stayed 2 nights in Sep 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022