Casa Malca

4.4 / 5Excellent

136 reviews

Pool
Free WiFi
Breakfast included
Free parking

Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO

What's nearby

Tulum Beach
1 min walk
SFER IK
6 min drive
Las Palmas Public Beach
8 min drive
Tulum, Quintana Roo (TUY)
14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938

Master Suite Beachfront
Room Amenities
Beach view
Sleeps 3
More details
Master Suite Ocean View
Room Amenities
Ocean view
Sleeps 3
More details
Junior Suite, Beachfront
Room Amenities
Beach view
Sleeps 3
More details
Junior Suite, Garden View
Room Amenities
Sleeps 3
More details

About this area

Tulum

Casa Malca is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

Tulum Beach - 1 min walk
SFER IK - 6 min drive
Las Palmas Public Beach - 8 min drive
Playa Paraiso - 8 min drive
Cenote Crystal - 15 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive

About this property

Upscale hotel on the beach, with 3 outdoor swimming pools

Spend the day playing on the beach then return to dine at one of Casa Malca's 2 restaurants. All 41 rooms feature thoughtful touches such as espresso makers and bathrobes, along with free WiFi and minibars. Other amenities available to guests include room service (during limited hours), free bottled water and safes.

Casa Malca offers 41 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 the outdoor swimming pools are on site.

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Return airport shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 8 AM–11 AM

2 restaurants

1 bar

Room service available

Things to do

3 outdoor pools

Spa services

Family friendly

3 outdoor pools

Dry-cleaning service

Free cots/infant beds

Free rollaway/extra beds

Conveniences

Front-desk safe

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Luggage storage

Tour/ticket assistance

Turndown service

Languages spoken

English

Spanish

Outdoors

Beachfront location

Garden

Terrace

Spa

2 treatment rooms

Massages

Massage/treatment rooms

Smoke-free property

Bedroom

Air conditioning

Free cots/infant beds

Free rollaway beds

Bathroom

Bathrobes

Designer toiletries

Shower

Food and drink

Espresso maker

Free bottled water

Minibar

Safe

Turndown service

Policies

Check-in time starts at 3:30 PM

Early check-in subject to availability

Minimum check-in age - 18

Check-out before 11 AM

Late check-out subject to availability

Pets not allowed (service animals welcome)

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Important information

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Early check-in fee: USD 120 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca

4.4

Excellent

136 reviews

5 - Excellent

4 - Good

3 - Okay

2 - Mediocre

1 - Poor

4.4

Cleanliness

4.4

Service and Staff

4.1

Amenities

4.3

Property condition

5/5 Excellent

Lo, Brentwood

Travelled with group

Dec 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the entire staff! So accommodating and went above and beyond for my birthday:) Never wanted to leave! The only thing that could improve is the lighting in the bathroom at night it was tough getting ready but let’s be real in tulum you don’t even really need makeup. Glowing from the inside out the entire trip ✨Thanks again for the best Birthday 🎂

Stayed 6 nights in Oct. 2019

3/5

jack

Travelled with partner

Dec 5, 2019

Disliked: Staff & service

nice resort but no value for money no vibe no to well maintained staff not properly trained no programing very bad smell in the bathrooms

Stayed 4 nights in Nov. 2019

2/5

Verified traveller

Dec 1, 2019

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service

Stayed 7 nights in Nov. 2019

5/5 Excellent

Verified traveller

Travelled with group

Oct 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Malca is one of the most incredible places I have ever stayed. Elias the Pool and Beach manager was on top of everyone and the staff and place has world wide class service!

Stayed 5 nights in Oct. 2019

3/5

Verified traveller

Oct 9, 2019

Disliked: Cleanliness, property conditions & facilities

Disappointing

The rooms have a bad smell. The way from reception to our room was so dark that it was almost impossible to walk. No night sleep service for changing towels in the room. No ironer in the room. For this price I expected a higher quality.

Stayed 1 night in Oct. 2019

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Casa Malca

Reviews

Amenities

Map

What's nearby

Choose dates to view prices

Master Suite Beachfront

Room Amenities

Master Suite Ocean View

Room Amenities

Junior Suite, Beachfront

Room Amenities

Junior Suite, Garden View

Room Amenities

About this area

Tulum

What's nearby

Getting around

About this property

Casa Malca

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Outdoors

Spa

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

Property is also known as

5/5 Excellent

3/5

2/5

5/5 Excellent

3/5

Disappointing

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