Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
Explore the area
Popular LocationTulum Beach1 min walk
Popular LocationVen a la Luz Sculpture3 min drive
Popular LocationPlaya Akun6 min drive
AirportTulum, Quintana Roo (TUY)34 min drive
Choose dates to view prices
About this area
Tulum
Casa Malca is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park.
Spend the day playing on the beach then return to dine at one of Casa Malca's 2 restaurants.
Casa Malca offers 41 air-conditioned accommodations with minibars and espresso makers. This Tulum hotel provides complimentary wireless Internet access.
Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Languages spoken
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Food and drink
Free cooked-to-order breakfast available daily 8 AM–11 AM
2 restaurants
1 bar
Room service available
Things to do
Art gallery
Beach club (surcharge)
Free bicycle rentals
Indoor pool
Outdoor pool
Private picnics
Sauna
Spa services
Steam room
Family friendly
Indoor pool
Outdoor pool
Conveniences
Front-desk safe
No elevators
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Turndown service
Business services
Meeting rooms - 3
Outdoors
Beachfront location
Garden
Terrace
Spa
2 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in fee: USD 120 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum
Frequently asked questions
Yes, this property has an indoor pool and an outdoor pool.
As of Jun 26, 2022, prices found for a 1-night stay for 2 adults at Casa Malca on Jul 26, 2022 start from CA $448.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is free at this property.
Check-in is from 3:30 PM - 12:30 AM. Early check-in is available for a fee of USD 120 (subject to availability).
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Yes, there's an airport shuttle.
This Tulum hotel is on the beach, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 6 mi (10 km) of Tulum National Park and Las Palmas Public Beach. Playa Paraiso and Tulum Mayan Ruins are also within 6 mi (10 km).
Overall score and ratings
4.4
Excellent
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
I paid for an ocean view but when I arrived at the property they claimed an ocean view was not an option. I showed them my booking with Expedia that said “ocean view”. They said that they can’t control how Expedia describes the room. My room had a view of trees.
The only way I could go for 10 days was to take my work with me. Working was almost impossible because the WiFi crashed repeatedly.
The power also went out several times. Both showers in my room backed up. I was taking showers in an inch of disgusting backed up shower water. I told them about the issue but it was never fixed.
I had to get out of there and left 3 days early. They refused to give any sort of refund.
The nicest resort ive ever stayed in. The rooms were gorgeous and the property even more amazing. The staff here were so friendly and accommodating ahd made our stay perfect. The food in tulum was some of the best anywhere and everything we ate at casa malca was no exception. Not one bad thing to say about our entire week.