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Reviews

4.4 / 5Excellent
136 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Tulum Beach
    1 min walk
  • Popular Location
    SFER IK
    6 min drive
  • Popular Location
    Las Palmas Public Beach
    8 min drive
  • Airport
    Tulum, Quintana Roo (TUY)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Master Suite Beachfront

    Room Amenities

    • Beach view
    • Sleeps 3
    More details
  • Master Suite Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Junior Suite, Beachfront

    Room Amenities

    • Beach view
    • Sleeps 3
    More details
  • Junior Suite, Garden View

    Room Amenities

    • Sleeps 3
    More details

About this area

Tulum

Casa Malca is located on the beach and in an area with good shopping. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum Monkey Sanctuary and LabnaHa Ecopark Adventures are also worth visiting.

Popular Location

What's nearby

  • Tulum Beach - 1 min walk
  • SFER IK - 6 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 8 min drive
  • Cenote Crystal - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 114 min drive

About this property

Casa Malca

Upscale hotel on the beach, with 3 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Casa Malca's 2 restaurants. All 41 rooms feature thoughtful touches such as espresso makers and bathrobes, along with free WiFi and minibars. Other amenities available to guests include room service (during limited hours), free bottled water and safes.
Casa Malca offers 41 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
3 the outdoor swimming pools are on site.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 8 AM–11 AM
2 restaurants
1 bar
Room service available

Things to do

3 outdoor pools
Spa services

Family friendly

3 outdoor pools
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds

Conveniences

Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken

English
Spanish

Outdoors

Beachfront location
Garden
Terrace

Spa

2 treatment rooms
Massages
Massage/treatment rooms

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds

Bathroom

Bathrobes
Designer toiletries
Shower

Food and drink

Espresso maker
Free bottled water
Minibar

More

Safe
Turndown service

Policies

Check-in

Check-in time starts at 3:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 120 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Casa Malca Hotel Tulum
  • Casa Malca Hotel
  • Casa Malca Tulum
  • Casa Malca
4.4

Excellent

5 - Excellent
91
4 - Good
17
3 - Okay
18
2 - Mediocre
6
1 - Poor
4
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the entire staff! So accommodating and went above and beyond for my birthday:) Never wanted to leave! The only thing that could improve is the lighting in the bathroom at night it was tough getting ready but let’s be real in tulum you don’t even really need makeup. Glowing from the inside out the entire trip ✨Thanks again for the best Birthday 🎂

Stayed 6 nights in Oct. 2019

3/5

  • Disliked: Staff & service

nice resort but no value for money no vibe no to well maintained staff not properly trained no programing very bad smell in the bathrooms

Stayed 4 nights in Nov. 2019

2/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Cleanliness, staff & service

Stayed 7 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Malca is one of the most incredible places I have ever stayed. Elias the Pool and Beach manager was on top of everyone and the staff and place has world wide class service!

Stayed 5 nights in Oct. 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities

Disappointing

The rooms have a bad smell. The way from reception to our room was so dark that it was almost impossible to walk. No night sleep service for changing towels in the room. No ironer in the room. For this price I expected a higher quality.

Stayed 1 night in Oct. 2019

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