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Very impressive hotel. Very busy to check in. Need to modernize the check-in process. The Hilton Honors line took over 45 minutes - longer than the regular line. Other than that - great bed, bar, exercise room. Within walking distance of lots of amazing restaurants and night life.
Great hotel. Great service, Great Food, Great Bar! Great experience. Except the cost of parking. We came in at 11pm on Saturday. Left at 2pm on Sunday. The parking cost $71.00. Now this is not owned or operated by the hotel in anyway, but they need to figure out a way to save customer's on this cost. ...
The location is perfect and the rooms are great. The hotel staff is not particularly charismatic. Even though they were efficient on checking in and out, they were not thrilled to give recommendations and directions. I would recommend the hotel but there's room for improvement on that front.
Loved staying in this hotel, everyone was so nice and the check in and out was quick and easy. The room was neat and had a great view of the city.
Visited with the family. This location is perfect. Walking distance to the park on one side and the mag mile and navy pier across the river. The staff was extremely friendly. We had a small leak near the doorway of our room. Within 5 minutes of calling the front desk a bell hop brought us the room ...
The hotel was located perfectly for our purpose of exploring the city with the river views we hoped for and great access to the L, subway, Millenium Park, Michigan Avenue and many of the architectural highlights of the downtown area. Our room was spacious and the beds were very comfortable with a ...
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