room was not available upon arrival (upon checkin time), had to wait with small children-no other options or discount/cr provided, convinced that we were given cheaper room than booked, all night from other rm cigarrette smoke was filling in bathroom. bathtub drain did not close, tv was broken. security deposit charged twice and all staff could say was "sorry" and that they do not know how to fix it, up until now still both charges are there and not fixed yet- truly disapointing after previous really good stays - will look for different hotel next time
