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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Exterior
Frette Italian sheets, premium bedding, in-room safe, desk
Exterior
Frette Italian sheets, premium bedding, in-room safe, desk
Property amenity

Overview of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
521 North Rush Street, Chicago, IL, 60611

Explore the area

  • Popular LocationChicago Riverwalk8 min walk
  • Popular LocationMillennium Park14 min walk
  • Popular LocationGrant Park2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

Room options

About this area

Chicago

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in Downtown Chicago, a neighborhood in Chicago, and is on the Strip and near the beach. Chicago Theatre and Field Museum of Natural History are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a game? See what's going on at McCormick Place or Wrigley Field. Spend some time exploring the area's activities, including segway rentals/tours, golfing, and boat tours.
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Map

What's nearby

  • Northwestern Memorial Hospital - 6 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Water Tower - 9 min walk
  • Millennium Park - 14 min walk
  • Grant Park - 2 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • Eataly - 2 min walk
  • Upstairs at the Gwen - 1 min walk
  • Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 2 min walk
  • Joe's Seafood, Prime Steak & Stone Crab - 1 min walk
  • Michael Jordan's Steak House - 3 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star luxury hotel near Grant Park
Near Michigan Avenue and Chicago Riverwalk, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping mall on site, and a bar. Enjoy Mediterranean cuisine and al fresco dining at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and free newspapers
  • 14 meeting rooms, multilingual staff, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 311 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Bathrooms with separate tubs/showers and free toiletries
  • 65-inch HDTVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: USD 14–20 for adults and USD 14–20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00–20.00 for adults, and USD 14.00–20.00 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 75.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on May 31, 2023 start from CA $487.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Valet parking is available for USD 75.00 per day.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in is from 3:00 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-out is at noon.

Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is steps from Shops at North Bridge and Michigan Avenue. Chicago Riverwalk and Chicago Theatre are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1000 reviews" "
" "10 - Excellent 75%
Rating 8 - Good. 150 out of 1000 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 62 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 22 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 1000 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erduana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gwen is a luxury boutique hotel with all the bells and whistle. It's in center of the city which is nestled right between three upscale restaurants, and walkable to much more. I have stayed at a many hotels for work or vacation as The Gwen is at the top of my list.
Stayed 2 nights in Apr 2023

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Staff was great! Will definitely be back!
Stayed 1 night in Apr 2023

10/10 Excellent

Branislav

Stayed 2 nights in Apr 2023

10/10 Excellent

Alicia K

Stayed 1 night in Apr 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel with an exceptional location
Stayed 2 nights in Mar 2023

10/10 Excellent

Jerry

Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, rooms were comfortable, amazing location
Stayed 4 nights in Mar 2023

10/10 Excellent

Terry

Stayed 1 night in Mar 2023

6/10 Okay

Justin

Stayed 3 nights in Feb 2023