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Frette Italian sheets, premium bedding, minibar, in-room safe
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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Guest reviews

4.6 out of 5 Wonderful
981 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

Explore the area

Popular LocationNorthwestern Memorial Hospital8 min walk
Popular LocationChicago Water Tower9 min walk
Popular LocationChicago Riverwalk10 min walk
AirportChicago, IL (MDW-Midway Intl.)28 min drive

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  • Superior Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Queen Beds

    Room amenities

    • 375 sq ft
    • Sleeps 5
    More detailsSuperior Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 5
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 390 sq ft
    • City view
    • Sleeps 5
    More detailsDeluxe Room, 2 Queen Beds
  • Junior Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed
  • Superior Suite, 1 King Bed with Sofa bed

    Room amenities

    • City view
    • Sleeps 5
    More detailsSuperior Suite, 1 King Bed with Sofa bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 375 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed with Sofa bed

    Room amenities

    • City view
    • Sleeps 5
    More detailsDeluxe Suite, 1 King Bed with Sofa bed
  • Junior Suite, 1 King Bed, Balcony

    Room amenities

    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed, Balcony
  • Superior Suite, 1 King Bed with Sofa bed, Terrace, City View

    Room amenities

    • City view
    • Sleeps 5
    More detailsSuperior Suite, 1 King Bed with Sofa bed, Terrace, City View

About this area

Chicago

Located in Chicago's River North neighbourhood, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is in the city centre and near the beach. House of Blues Chicago and Chicago Theatre are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and State Street. Navy Pier and Lincoln Park Zoo are not to be missed. Spend some time exploring the area's activities, including segway rentals/tours, boat tours and golfing.
Visit our Chicago travel guide
View in a map
Popular Location

What's nearby

  • Northwestern Memorial Hospital - 8 min walk
  • Chicago Water Tower - 9 min walk
  • Water Tower Place - 10 min walk
  • Chicago Riverwalk - 10 min walk
  • John Hancock Center - 12 min walk

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 12 min walk
  • AirportChicago, IL (MDW-Midway Intl.) - 28 min drive

Restaurants

  • Circa Restaurant and Loun — 1 min walk
  • Upstairs at The Gwen — 1 min walk
  • Weber Grill - 3 min walk
  • Benny's Chop House - 3 min walk
  • Grand Lux Cafe - 3 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury Chicago hotel in River North, walk to House of Blues Chicago
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. All 311 rooms feature thoughtful touches such as pillow menus and bathrobes, plus iPod docking stations and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and fridges.
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 forms of accommodation with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 75.00 per day
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–11:00 AM: USD 16 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Bosnian
  • Chinese
  • English
  • Indonesian
  • Spanish

Business services

  • 24-hour business centre
  • 14 meeting rooms
  • Conference space (3388 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay (maximum USD 75.00 per stay)
2 per room (up to 25 lb/11 kg)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75.00 per day
  • Pet fee: USD 125 per pet, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Parking height restrictions apply

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection
Gwen Luxury Collection Hotel Michigan Avenue Chicago
Gwen Luxury Collection Hotel Michigan
The Gwen a Luxury Collection Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and receive a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
As of Sep 20, 2020, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on Sep 25, 2020 start from CA $217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 125 per pet, per stay.
How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Self-parking is available for USD 75.00 per day.
What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in is from 3:00 PM to 2:00 AM. Late check-in is available during limited hours.
What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Checkout is at noon.
Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?
Located in River North, this luxury hotel is steps away from Tribune Tower and Michigan Avenue. House of Blues Chicago and Water Tower Place are also within 10 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.
4.6
Wonderful
981 reviews
5 - Excellent
700
4 - Good
175
3 - Okay
70
2 - Poor
21
1 - Terrible
15

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 3 nights in Aug 2020

4/5 Good

Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and staff. Very clean, spacious and comfortable
Stayed 1 night in Jul 2020