Cruise Ship Terminal Tours and Activities

We loved our stay at the Maxwell The view from our apartment was stunning floor to ceiling windows ocean view. The condo was very spacious. Kitchen was well equipped and even a full size washer dryer. The pool was breathtaking with 360 degree view of Puerto Vallarta. Pool service was great best Guacamole Yummie. The location of the Maxwell is walking distance to shops, bars, restaurants and the Malećon. Great stay

We have stayed at this hotel many times over the past 15 years. We have always enjoyed our stay. There are several amazing staff members - yet over the years, we have seen that the overall experience is inconsistent and dependent upon who you are interacting with. The Studio Suite which costs more than a standard room was not equipped as pictured. We needed to request a dresser to store our clothing. There was a coffee maker but no coffee provided. And hot water for the shower was scarce. Checking in was not positive- but the bellboys were amazing and probably some of the most accommodating and helpful people at the resort. Food didn’t provide many choices, I am gluten free and the chefs were very accommodating and prepared special meals for me. The young woman hostess was amazing - I use a wheelchair and she assisted with genuine pleasure. The restaurant people worth mentioning was Captain Julio Cesar and Manager Ulises and the server Victor. Our maid was also amazing. Canto del Sol will always be one of our favorite places for many reasons - but there has definitely been a decline over the years.

Our room was spectacular and clean. Amazing view. But, all appliances were VERY loud. I used the washer/dryer for all the wet clothes and they were so loud that nit even closing the doors helped the noise. The jacuzzi was also very very loud, we opted to turn it off and call it a night. The espresso machine and coffee maker, were both very loud. We did not use it again. Elevators were broken and we were on the 7th floor… not cool going down/up in heels. Not really a kid-friendly place. Over all a beautiful place for older adults and seniors.