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Krystal Vallarta

Photo gallery for Krystal Vallarta

4 outdoor pools
Front of property - evening/night
Deluxe Room, Mountain View | In-room safe, blackout drapes, iron/ironing board, free WiFi
Buffet breakfast for a fee
Interior entrance

Overview of Krystal Vallarta

Krystal Vallarta

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

Explore the area

  • Popular LocationLa Isla4 min walk
  • Popular LocationPuerto Mágico7 min walk
  • Popular LocationCruise Ship Terminal9 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)16 min drive

Room options

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta is in Hotel Zone, a neighborhood in Puerto Vallarta with good airport proximity and shopping. Malecon is a notable landmark, and the area's natural beauty can be seen at Playa de los Muertos and Nuevo Vallarta Beach. Traveling with kids? Consider Cotton House, or check out an event or a game at Act ll Entertainment Stages. Spend some time exploring the area's activities, including golfing.
Visit our Puerto Vallarta travel guideOpens in a new window
Map

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 9 min walk
  • Plaza Caracol - 12 min walk
  • Vallarta Casino - 2 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • Vaca Argentina - Vallarta - 3 min walk
  • Starbucks - 3 min walk
  • Starbucks - 3 min walk
  • Porfirio’s - 2 min walk
  • Vips - 6 min walk

About this property

Krystal Vallarta

3.5-star family-friendly hotel near Cruise Ship Terminal
A beach bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Krystal Vallarta. With a beachfront location, sun loungers, and beach umbrellas, this hotel is the perfect place to soak up some sun. Enjoy the gym, as well as activities like beach yoga. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
Additional perks include:
  • 4 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Tour/ticket assistance, multilingual staff, and a 24-hour front desk
  • Smoke-free premises, a gift shop, and an elevator
  • Guest reviews say great things about the proximity to the airport
Room features
All 388 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries
  • Mini fridges, childcare services, and cable channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MXN 180–300 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180–300 per person
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Krystal Vallarta?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jun 26, 2023 start from CA $135.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Check-out is at 11:30 AM.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of La Isla and Cruise Ship Terminal. Hotel Zone Beach and Cruise Ship Pier are also within 10 minutes.

Krystal Vallarta Reviews

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 1001 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 276 out of 1001 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 200 out of 1001 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 147 out of 1001 reviews" "
" "4 - Poor 15%
Rating 2 - Terrible. 144 out of 1001 reviews" "
" "2 - Terrible 14%

7.6/10

Cleanliness

7.1/10

Staff & service

6.3/10

Amenities

6.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Jose Luis

Liked: Cleanliness
Disliked: Property conditions & facilities
We booked a garden view room, received a room with a view of the parking lot but was told an Oceanview upgrade wouldn't cost very much. I had visited this property several years ago. They had a wonderful swim up bar that no longer exists and they covered over their largest infinity pool. Leaving 3 inferior pools with little to no seating. Overall we were very disappointed.
Stayed 8 nights in May 2023

10/10 Excellent

Michelle, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

2/10 Terrible

Vanesa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like my stay at this property. Our room did not have towels. The shower didn’t have warm water and the water wouldn’t drain properly from the shower or the sink.
Stayed 1 night in May 2023

4/10 Poor

Severiana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was duty. Pool towels were far, to the other side of the facilities to the other pool. Italian restaurant guesses not friendly and food not so good.
Stayed 3 nights in May 2023

8/10 Good

Annaybett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Apr 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach access and gardens.
Stayed 3 nights in Apr 2023

2/10 Terrible

Cari

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t bother booking this hotel. The food was awful and the staff was generally unfriendly (the bellmen were the most helpful and kind). The room was in the newer tower but the beds were super uncomfortable and definitely full size beds instead of the queen beds I booked. Half of our party needed Imodium after eating a lunch and dinner there. Thank god we only had to insure one night there.
Stayed 1 night in Apr 2023

6/10 Okay

Paul Benjamin

Travelled with partner
Disliked: Cleanliness, amenities
Was ok great location house keeping needs work comfortable bed
Stayed 19 nights in Mar 2023

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Las habitaciones del hotel son viejas, los muebles descuidados, los colchones bastante suaves e incómodos y las almohadas horribles, la ropa de cama muy vieja. El aire acondicionado hace muchísimo ruido al igual que el frigobar y no permiten descansar. Pero lo peor es que las paredes son de tabla roca y se escucha TODO lo de los huéspedes del cuarto de junto, hasta los ronquidos, su televisión, cada palabra que decían, etc. El hotel, las personas que dan servicio y las facilidades son lindas pero para nada recomiendo las habitaciones, no me volvería a quedar ahí nuevamente.
Stayed 2 nights in Mar 2023