expedia

Photo gallery

Featured image
On the beach, beach towels
On the beach, beach towels
Outdoor pool
Outdoor pool

Guest reviews

1,032 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationCruise Ship Terminal9 min walk
Popular LocationPlaya Las Glorias2 min drive
AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)17 min drive
Popular LocationBay of Banderas22 min drive

Choose dates to view prices

  • Standard Ocean View

    3.8/5 guest room rating

    Room amenities

    • 473 sq ft
    • Ocean view
    • Sleeps 3
    More detailsStandard Ocean View
  • Deluxe Room, Mountain View

    4.3/5 guest room rating

    Room amenities

    • 430 sq ft
    • Mountain view
    • Sleeps 3
    More detailsDeluxe Room, Mountain View
  • Deluxe Room, Sea View

    3.8/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, Sea View
  • Standard Garden View

    Room amenities

    • 473 sq ft
    • Sleeps 3
    More detailsStandard Garden View

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta is in Puerto Vallarta's North Hotel Zone neighbourhood, a walkable area with good airport proximity and shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Vallarta Adventures and Los Arcos are not to be missed. With scuba diving, snorkelling and sailing nearby, you'll find plenty of adventures in the water.
Visit our Puerto Vallarta travel guide
View in a map
Popular Location

What's nearby

  • Cruise Ship Terminal - 9 min walk
  • Playa Las Glorias - 2 min drive
  • Caballito - 5 min drive
  • Malecon - 18 min drive
  • Bay of Banderas - 22 min drive

Getting around

  • Central Camionera Station - 20 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • La Vaca Argentina - 7 min walk
  • El oasis Del holi - 7 min walk
  • Pizzeria La Dolce - 7 min walk
  • La Leche - 11 min walk
  • La Madalena - 15 min walk

About this property

Krystal Vallarta

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Krystal Vallarta's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 388 rooms provide complimentary wireless Internet access, room service (during limited hours) and cable TV. Other amenities available to guests include free bottled water, safes and free toiletries.
Krystal Vallarta offers 388 forms of accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MXN 50 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: MXN 180-300 per person
  • All buffet and à la carte meals, snacks and local beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3:00 PM and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 180 and MXN 300 per person (approximately)
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Krystal Vallarta Hotel
Krystal Hotel
Krystal Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Krystal Vallarta
Nh Krystal Puerto Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Resort
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Resort Puerto Vallarta

Frequently asked questions

Can I cancel my reservation for free at Krystal Vallarta and receive a full refund?
Yes, Krystal Vallarta offers free cancellation on select room rates, because flexibility matters! Please refer to Krystal Vallarta cancellation policy on our site for more details about any exclusions or requirements.
Does Krystal Vallarta have a pool?
Yes, this property has an outdoor pool.
Is Krystal Vallarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Krystal Vallarta?
Self-parking is available for MXN 50 per day.
What time is check-in at Krystal Vallarta?
Check-in is from 3:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at Krystal Vallarta?
Checkout is at noon.
Does Krystal Vallarta provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Krystal Vallarta?
Some rate plans available at this property are all-inclusive.
Where is Krystal Vallarta located?
Nestled on the beach, this North Hotel Zone resort is within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Malecon and Bay of Banderas are also within 3 miles (5 km).
3.4
5 - Excellent
243
4 - Good
314
3 - Okay
229
2 - Poor
124
1 - Terrible
122

3.9/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
This property is in a remote area with very little walkable. Some of the reception staff were unhelpful and almost rude with no information given at check in. I would recommend staying in the romantic zone unless you are happy staying in the overcrowded pool.
Stayed 4 nights in Oct 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The property and amenities are amazing!! Some of the stuff were nice, but others very rude. I felt sometimes discriminated because they would ask me and my friends for bracelets and IDs while local people would walk by with no problems. The food was just ok, the repeat the same thing every day and the juice and smoothies have so much water that it ends up being water with flavor.
Stayed 4 nights in Aug 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandatary to wear a bracelet, which they asked you for it every time you walk inside the hotel even though having carrying your room key. It looks like you are coming out of a bar. It’s just unnecessary. And you are not wearing it they check for the contract, ask for an ID making sure you are listed in the room.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, trato del personal, instalaciones y amenidades.
Stayed 3 nights in Jul 2020

2/5 Poor

Happy face iconLiked: Cleanliness, room comfort
The hotel looks abandoned
Stayed 1 night in Jul 2020