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Reviews

1,536 reviews

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Marietas Islands
    6 min walk
  • Popular Location
    Cruise Ship Terminal
    9 min walk
  • Popular Location
    La Isla
    10 min walk
  • Airport
    Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Ocean View

    Room Amenities

    • 473 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Standard Garden View

    Room Amenities

    • 473 sq ft
    • Sleeps 3
    More details
  • Deluxe Room, Mountain View

    Room Amenities

    • 430 sq ft
    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room, Sea View

    Room Amenities

    • 430 sq ft
    • Sea view
    • Sleeps 3
    More details

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta is in Puerto Vallarta's North Hotel Zone neighbourhood, a walkable area with good airport proximity and shopping. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Vallarta Adventures and Aquaventuras Park Vallarta are also worth visiting.

Popular Location

What's nearby

  • Marietas Islands - 6 min walk
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 10 min walk
  • Playa Las Glorias - 7 min drive
  • Bay of Banderas - 15 min drive

Getting around

  • Central Camionera Station - 14 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

About this property

Krystal Vallarta

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Krystal Vallarta's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 388 rooms provide complimentary wireless Internet access, room service (during limited hours) and cable TV. Other amenities available to guests include free bottled water, safes and free toiletries.
Krystal Vallarta offers 388 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels.
Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: MXN 50 per day
Return airport shuttle (surcharge)

Food and drink

Breakfast available for a fee: MXN 180-300 per person
All buffet and à la carte meals, snacks and local beverages included
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available

Things to do

Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Conference space

Outdoors

Beachfront location
Garden
Terrace

Spa

Aromatherapy
Body treatments
Facials
Massages
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer (on request)

Entertainment

TV channels

Food and drink

Free bottled water

More

Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 180 and MXN 300 per person (approximately)
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Krystal Vallarta Resort
  • Krystal Resort
3.4

Guest rating

5 - Excellent
323
4 - Good
502
3 - Okay
341
2 - Mediocre
207
1 - Poor
163
3.8
Cleanliness
3.7
Service and Staff
3.3
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Very nice modern room but the only negative thing is that there wasn’t any dresser to put your clothes away. The included breakfast was very good.

Stayed 9 nights in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service

This resort is great in terms of its beauty, landscaping, and buildings. However, that doesn't make up for the glaring shortcomings. First the dinner buffet..... terrible (and we aren't foodies by any stretch). Pasta night featured watery Alfredo sauce and runny bolognaise. Those were put together by the "chef". The food in the heat racks looked inedible. At breakfast, the "hash browns" were semi-fried mashed potato from the night before that nobody ate then or in the morning. I will say we enjoyed the fresh sandwich bar at lunch, which was the food highlight. The red wine was a bottom-of-the-barrel Chilean something or other that tasted borderline skunky. Couldn't drink it. Poolside and beachside, the lack of loungers is alarming. If you don't have a towel out to reserve them by 7 am, forget it. The resort needs more beach and pool loungers. Our room in the tower was ok, no complaints there. It was clean and on the first floor. Suffice it to say, I won't stay at the Krystal Vallarta again.

Stayed 1 night in Feb. 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

No coffee drinkable or available. Servers were poor in coming to table. Otherwise, would return

Stayed 14 nights in Feb. 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Stayed 14 nights in Feb. 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

Food at 2 restaurants was not good. Buffet was ok. Fitness room lacked basics like towels and cups for water. Did not even have cleaning supplies to wipe machine after using them. Fitness room was too hot as it was all glass (so full sun exposure) and did not have proper ventilation or air conditioning. Needed some treadmills. Not enough towels for beach if you went to get one in the afternoon. Towels in room were old and like sandpaper. Many chairs on beach were broken. Check in took about 30 minutes as not enough staff at front. Best part was room had great view and was clean and modern. Staff in restaurants were very good. Never had to wait long at bars for a drink. Location was good as it was near mall and bus stop.Also not a long cab ride from airport.

Stayed 7 nights in Feb. 2020

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