Krystal Vallarta

Photo gallery for Krystal Vallarta

Primary image
4 outdoor pools
4 outdoor pools
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Krystal Vallarta

Krystal Vallarta

3.5 star property
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300

Explore the area

  • Popular LocationCruise Ship Terminal9 min walk
  • Popular LocationVallarta Casino4 min drive
  • Popular LocationBay of Banderas10 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on the beach, Krystal Vallarta is in South Hotel Zone, a neighborhood in Puerto Vallarta with good airport proximity and shopping. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Consider Act ll Entertainment Stages for a night out or Splash Water Park Vallarta if you're traveling with kids. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Cruise Ship Terminal - 9 min walk
  • Playa Las Glorias - 2 min drive
  • Vallarta Casino - 4 min drive
  • Marina Golf Club - 5 min drive
  • Bay of Banderas - 10 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • La Vaca Argentina - 7 min walk
  • El oasis Del holi - 7 min walk
  • Pizzeria La Dolce - 7 min walk
  • La Pancha - 8 min walk
  • La Leche - 11 min walk

About this property

Krystal Vallarta

Beachfront resort with calming spa services
Spend the day on Krystal Vallarta's beach or relax by one of the resort's 4 outdoor swimming pools. All 388 rooms provide free WiFi, room service, and cable TV. Other amenities available to guests include free bottled water, safes, and free toiletries.
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: MXN 180-300 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Fitness center
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (3600 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Iron/ironing board (on request)
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 180 and MXN 300 per person (approximately)
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Resort
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 236 out of 972 reviews
5 - Excellent 24%
Rating 4 - Good. 287 out of 972 reviews
4 - Good 30%
Rating 3 - Okay. 196 out of 972 reviews
3 - Okay 20%
Rating 2 - Poor. 133 out of 972 reviews
2 - Poor 14%
Rating 1 - Terrible. 120 out of 972 reviews
1 - Terrible 12%

3.9/5

Cleanliness

3.7/5

Staff & service

3.2/5

Amenities

3.5/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness
The new tower ocean view has amazing views and very clean. However the food is awful. Dont get the all inclusive your better off going out for food. Pools are nice and staff is friendly the majority of them. Would stay again for the views
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and courteous Noisy around the swimming pool with all kids
Stayed 7 nights in Apr 2022

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures show on the site isn’t the real condition, the hotel is far away from the beach, only see the ocean from a distance with buildings in front, the service is so bad, front desk staff is very incompetent, very slow check in, long lines. No coffee maker in the room, no hot water for tea, and they deactivated our room keys a day before check out, wouldn’t replace keys in time manner, waited for so long and we had to go to the front desk in the line to get replacement, plus covid test for returning USA was very bad arrangement, took hours to get it done and they didn’t help to print the document, pushed me around different departments. Took me 3 hours to get my document. Then arrived at the airport the next day, the document was wrongly dated, they refused to make correction, airline helper called clinic to verify and asked correction to resend our documents….we almost missed our plane. It is a very bad hotel with lies and bad services. I will never go again, and hope you don’t be cheated either.
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nothing particularly unique, check in was terrible, could not find our reservation. beach is good , can walk north and south some good distance. i was hoping that there would be a hot tub.
Stayed 7 nights in Mar 2022