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City Plus Puerto Vallarta

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Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
Business center

Overview of City Plus Puerto Vallarta

City Plus Puerto Vallarta

3.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333

Explore the area

  • Popular LocationCruise Ship Terminal5 min walk
  • Popular LocationLa Isla13 min walk
  • Popular LocationVallarta Casino19 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)10 min drive

Room options

About this area

Puerto Vallarta

Located on the waterfront, City Plus Puerto Vallarta is in Palmar de Aramara neighborhood and is connected to a shopping center. Cruise Ship Terminal and Vallarta Adventures are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Puerto Mágico and Malecon are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Puerto Mágico - 3 min walk
  • Cruise Ship Terminal - 5 min walk
  • La Isla - 13 min walk
  • Vallarta Casino - 19 min walk
  • Plaza Caracol - 20 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 14 min drive


  • La Palapa - 6 min walk
  • Bar Crown Paradise Golden - 7 min walk
  • Cerveceria Chapultepec - 1 min walk
  • Vips - 4 min walk
  • Lobby Bar - 7 min walk

About this property

City Plus Puerto Vallarta

3-star hotel near Cruise Ship Terminal
Located close to Puerto Mágico and Malecon, City Plus Puerto Vallarta provides free continental breakfast, a swim-up bar, and a terrace. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a health club.
Additional perks include:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • A free area shuttle, an area shuttle, and smoke-free premises
  • Tour/ticket assistance, an elevator, and 2 meeting rooms
  • Luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the pool
Room features
All 126 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A swim-up bar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms


  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center


  • On the bay
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service


  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Similar properties



Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 1 PM

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
This property accepts credit cards and cash
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta
City Plus Puerto Vallarta Hotel
City Express Plus Puerto Vallarta
City Plus Puerto Vallarta Puerto Vallarta
City Plus Puerto Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does City Plus Puerto Vallarta have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–9:30 PM.

How much does it cost to stay at City Plus Puerto Vallarta?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at City Plus Puerto Vallarta on Jun 20, 2023 start from CA $96.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Plus Puerto Vallarta pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at City Plus Puerto Vallarta?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at City Plus Puerto Vallarta?

Check-out is at 1 PM.

Where is City Plus Puerto Vallarta located?

Located in Palmar de Aramara, this hotel is within a 10-minute walk of Puerto Mágico and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 6 mi (10 km).



Very good

Rating 10 - Excellent. 403 out of 751 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 227 out of 751 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 54 out of 751 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 36 out of 751 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 31 out of 751 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The property is a simple hotel, our room was comfortable and had AC which was great. The hotel is simple, it's not a resort so don't expect amenities. It worked for us cuz we basically only slept there and were always out and about. The pool area is small but cute for kids. Breakfast was super basic and I wouldn't even consider it breakfast (white toast with spreads, cereal, banana and apples, a couple different pastries, watered down coffee and juice) that wasnt worth us getting up early for. They do have other options for sale. Overall, we enjoyed our stay and slept well. El malecon area is 15 min drive which wasn't bad. There's also a mall,.Walmart and casino within a few mins walk.
Stayed 7 nights in Apr 2023

4/10 Poor


Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of people waiting for the elevator, emergency stairs not available for guest, one of my beds in room 610 was dirty and both rooms hasn’t towels
Stayed 1 night in Apr 2023

6/10 Okay


Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is small but walking distance to Galerias Shopping Mall and Walmart. It is also close to the airport. View from window room is the port area which was nice. However, the bathroom had a really bad smell. No bathroom towels were provided. The continental breakfast had few options including fruit, cereal, milk/coffee and sandwich. If you like egg or anything else it’s extra charge. Overall it was an okay stay but wouldn’t stay here again. Thankfully only stayed 1 night.

4/10 Poor


Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This hotel has great potential, however there are a couple of issues, mostly staff related, that prevent them from improving the overall experience: PROS: The hotel itself looks rather new or renovated. The rooms are comfortable and with good amenities. The rooms also have great noise isolation. The pool area is very nice and clean. The location is great, it is close to a mall and there are several restaurants and shopping areas nearby for all budgets. The front desk staff was very polite and the bell boy was very kind and privided some real good recommendations. CONS: - Not very clean: we found some stains in the chairs and dust on the floors. - staff: we asked for one extra towel as well as shampoo and conditioner (there was none at the room washroom) and even when the receptionist asked their staff for it several times for it, it never got to us. - pool bar: it is managed by a separate company and we found the prices to be a bit high for a very insipid pina colada. And their card machine was broken, so cash only. - Complementary breakfast: you have to arrive very early to get some of the food, other than toast, fruit and cereals. - Security: there was a security guard later in the evening, but he was visibly intoxicated. In summary, it is an unexpensive hotel, but with the right management it could do way better. I don't think I would be staying there again, unless I see some good reviews in the future, letting me know that the situation has changed.
Stayed 1 night in Apr 2023

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel that offers excellent value for money as is conveniently located close to Plaza Galerías and various other shopping and dining options. The staff were really helpful and accommodating! The free continental breakfast was simple but good. Would stay here again.
Stayed 2 nights in Mar 2023

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2023

6/10 Okay


Disliked: Staff & service
Stayed 4 nights in Mar 2023

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cruise port.
Stayed 1 night in Mar 2023

8/10 Good


Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent - kind, accommodating. Breakfast was very convenient, especially early when we had tours through the port right beside the hotek
Stayed 3 nights in Mar 2023