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Zendero Tulum

4.0 star property
Hotel with free parking, near Tulum Mayan Ruins

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Property grounds
Property grounds
Junior Room, 1 King Bed with Sofa bed, Non Smoking | Bathroom
Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 3 of 17 rooms

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LCD TV
Select Comfort bed
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed with Sofa bed, Non Smoking

Select Comfort beds, in-room safe, blackout drapes, iron/ironing board

Junior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
LCD TV
Sofa bed - single
Blackout drapes/curtains
Select Comfort bed
2 bathrooms
Private bathroom
Free bottled water
  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 13 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Playa Ruinas - 9 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬7 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Boston’s - ‬3 min walk
  • ‪El Capitán - ‬3 min walk

About this property

Zendero Tulum

Upscale hotel near Tulum Mayan Ruins
Zendero Tulum provides amenities like a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Zendero Tulum include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • 45-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum

Frequently asked questions

Does Zendero Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Zendero Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zendero Tulum?

Self parking is free at this property.

What time is check-in at Zendero Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Zendero Tulum?

Check-out is at noon.

Does Zendero Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zendero Tulum located?

Located in Tulum City Center, this hotel is within a 15-minute walk of Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins is 1.7 mi (2.8 km) away.

Zendero Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 268 reviews" "
Rating 8 - Good. 57 out of 268 reviews" "
Rating 6 - Okay. 28 out of 268 reviews" "
Rating 4 - Poor. 15 out of 268 reviews" "
Rating 2 - Terrible. 9 out of 268 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!
Stayed 2 nights in Jul 2024

2/10 Terrible

Fraida

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel did not appear like the photos
Stayed 1 night in Jun 2024

8/10 Good

gunvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall okay experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Phyo Thin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 1 night in May 2024

10/10 Excellent

Israel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue. The staff great. I have no complains.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristy E

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good staff, good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Stayed 2 nights in Apr 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Stayed 2 nights in Mar 2024

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
Ac didn’t work bad experience
Stayed 2 nights in Mar 2024

8/10 Good

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Stayed 1 night in Feb 2024

6/10 Okay

Elaine

It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Stayed 1 night in Feb 2024

8/10 Good

Suha

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, central location
Stayed 1 night in Feb 2024

2/10 Terrible

Chelsea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

4/10 Poor

Dustin, Lake Elsinore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Shilin

Travelled with family
Liked: Staff & service
The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Stayed 1 night in Dec 2023

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

MIGUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
Stayed 3 nights in Nov 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Shaynel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Stayed 3 nights in Feb 2023

6/10 Okay

Curtis

Travelled with partner, Travelled with group
Liked: Cleanliness
The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Stayed 3 nights in Feb 2023

10/10 Excellent

VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is near to everything
Stayed 1 night in Dec 2022

4/10 Poor

Miguel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
La propiedad es muy nueva pero estaba muy sucia la piscina estaba súper sucia, en el área cerca de la piscina habían vasos y copas por muchos días y nunca limpiaron, nuestro cuarto estaba sucio cuando lo entregaron dicen que es porque solo tienen una señora para limpiar todo el hotel.
Stayed 2 nights in May 2022

4/10 Poor

Naomi

Travelled with group
Disliked: Property conditions & facilities
Great breakfast. Clogged toilet, safe not working. Staff not available for repairments. Majority of staff friendly and attentive.
Stayed 4 nights in Apr 2022