Title: Alaya Tulum (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=12260560&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alaya Tulum Oceanfront paradise at Alaya Tulum combines beachside relaxation with adventure opportunities on Mexico's pristine Caribbean coastline ## Photo gallery for Alaya Tulum ![Panoramic Villa, 2 Bedrooms, Ocean View | Living area - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5a763afa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Beach View, Oceanfront - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/49edf7db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/cb4b8980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/52464c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/7c521a60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers relax on white sand beaches at Alaya Tulum, where eco-certified luxury meets tropical atmosphere. The beach bar serves refreshing cocktails while the spa offers Swedish massages. Yoga classes, dry cleaning services, and property-wide WiFi enhance the experience. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Pet friendly - Free WiFi - Air conditioning - Gym ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 16 - Mar. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Suite, Balcony, Ocean View ![Suite, Balcony, Ocean View | View from room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/40a5a02a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, Ocean View 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Blackout drapes/curtains Ceiling fan Premium bedding Separate bedroom Bathrobes - Ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, Balcony, Partial Ocean View ![Deluxe Suite, Balcony, Partial Ocean View](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/f93dde92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Balcony, Partial Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Premium bedding Ceiling fan Blackout drapes/curtains Separate bedroom Bathrobes Private bathroom - Partial ocean view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Villa, Balcony ![Family Villa, Balcony](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5e151760.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, Balcony ### Highlights Balcony Air conditioning Premium bedding Ceiling fan Blackout drapes/curtains 2 bedrooms Bathrobes Private bathroom - Garden view - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Twin Bunk Bed ### View all photos for Apartment, Kitchenette ![Apartment, Kitchenette | Dining room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/17dfde55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Kitchenette 10.0 Exceptional 5 reviews ### Highlights Air conditioning Free cribs/infant beds Kitchenette Blackout drapes/curtains Ceiling fan Premium bedding Separate bedroom Bathrobes - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Villa, Garden View ![Villa, Garden View | View from room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/8e005d40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Garden View 9.4 Exceptional 9 reviews ### Highlights Air conditioning Free cribs/infant beds Blackout drapes/curtains Ceiling fan Premium bedding Separate bedroom Bathrobes Private bathroom - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Beach View, Oceanfront ![Suite, 1 King Bed, Beach View, Oceanfront](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Beach View, Oceanfront 10.0 Exceptional 6 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds Blackout drapes/curtains Ceiling fan Premium bedding Separate bedroom Bathrobes - Beach view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Room, 2 Queen Beds, Partial Ocean View ![Family Room, 2 Queen Beds, Partial Ocean View](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/d58444fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Queen Beds, Partial Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Blackout drapes/curtains Ceiling fan Premium bedding Separate bedroom Bathrobes Private bathroom - Partial ocean view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Villa, 2 Bedrooms, Ocean View ![Panoramic Villa, 2 Bedrooms, Ocean View | Living area](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5a763afa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Villa, 2 Bedrooms, Ocean View ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning Kitchenette - Ocean view - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/11000000/10490000/10489600/10489505/996b3643.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,002 reviews CA $593 CA $722 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=30e2f64e-5d03-4559-8396-e7004bb133d2&top_cur=CAD) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - 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Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,692 reviews CA $641 CA $785 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=30e2f64e-5d03-4559-8396-e7004bb133d2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) ## About the area Located on the beach, Alaya Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Snorkeling, windsurfing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Tulum travel guide](https://www.expedia.ca/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14504%2C-87.46046&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DpR28NOQPotO96igxKkSFYevEx8=) Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780 ### What's nearby - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 3 min walk \- 0.3 km - ![Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032](https://images.trvl-media.com/place/553248621532630720/59b67a72-cd4d-48d1-bf48-46cf103b7c0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Paraiso 12 min drive \- 8.9 km - ![Tulum Mayan Ruins featuring a ruin](https://images.trvl-media.com/place/6159558/8a79cdc5-ea0d-4968-a046-1d69527bdd07.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Mayan Ruins 18 min drive \- 15.2 km - Ven a la Luz Sculpture 13 min walk \- 1.1 km - Las Palmas Public Beach 11 min drive \- 8.2 km ### Getting around - Tulum Intl. Airport (TQO) 62 min drive ### Restaurants - Ilios | Greek restaurant in Tulum 4 min walk - Rosa Negra Tulum 7 min walk - ARCA 6 min walk - Casa Banana 3 min walk - Secrets Tulum Beach Club 5 min walk ## About this property ### Alaya Tulum Hotel near Tulum Beach A beach bar, a terrace, and a garden are just a few of the amenities provided at Alaya Tulum. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage, a facial, or a manicure/pedicure. The on-site restaurant offers breakfast and lunch. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Bike rentals, a roundtrip airport shuttle (surcharge), and access to a nearby health club - A porter/bellhop, wedding services, and local meal delivery service - Concierge services, tour/ticket assistance, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All guestrooms at Alaya Tulum boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes. Other conveniences in all rooms include: - Rainfall showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![Deluxe Suite, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/21000000/20520000/20510500/20510415/35bc0251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Unlimited Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 1,004 reviews CA $191 CA $236 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=20510415&PinnedHotelID=20510415&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean View Suite](https://images.trvl-media.com/lodging/10000000/9480000/9479100/9479017/abad2c04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tago Tulum by G Hotels Zona Hotelera - On private beach - Pool - Spa - Parking included 9.2 Wonderful 392 reviews CA $304 CA $373 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=9479017&PinnedHotelID=9479017&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Double Room | Terrace/patio](https://images.trvl-media.com/lodging/12000000/11910000/11901900/11901840/13d81b7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahau Tulum Zona Hotelera - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free offsite parking - 24-hour roundtrip airport shuttle (surcharge) - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) ### Food and drink - A bar/lounge - A beach bar - A restaurant ### Things to do - Bicycle rentals - Gym - Yoga classes ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Terrace ### Spa - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - Biodegradable drinking straws available - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shower - Towels provided ### Food and drink - Limited room service - Meal delivery service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Laptop-compatible safe - Safe - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of USD 25 per pet, per stay Welcoming dogs only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 45.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4) - Pet fee: USD 25 per pet, per stay - Rollaway bed fee: USD 45.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Alaya Tulum Hotel Alaya Hotel Alaya Tulum Alaya Tulum Ahau Hotel Alaya Ahau Hotel Alaya Tulum Ahau Alaya Ahau Alaya Tulum Hotel Alaya Tulum Tulum Alaya Tulum by Ahau Alaya Tulum Hotel Tulum ## Frequently asked questions ### Is Alaya Tulum pet-friendly? ### How much does it cost to stay at Alaya Tulum? ### How much is parking? ### What time is check-in at Alaya Tulum? ### What time is check-out at Alaya Tulum? ### Does Alaya Tulum provide a shuttle to the airport? ### Where is Alaya Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Alaya Tulum Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 378 8 - Good 51 6 - Okay 15 4 - Poor 5 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### George Jan 4, 2026 Liked: Cleanliness, property conditions & facilities Great stay. Very close to beach ##### George Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Tetiana Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay. Great communication about all our needs, peaceful atmosphere, and hotel is soooo pretty!!! will definitely be back! ##### Tetiana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Robin Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a great stay. Loved the room, the morning coffee delivered, the yoga and the staff were very friendly. ##### Robin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Cynthia Ivette Pareja Jan 29, 2026 Liked: Cleanliness, amenities, property conditions & facilities Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum! ![](https://a.travel-assets.com/ugc/hotel-reviews/a1d558be-2d13-40de-bfd8-f43a8d6010ac-1769719564507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2020d9ee-ec1a-467a-99b6-041dbe708336-1769719565679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b872e73-e0f2-455d-bd60-a745b57bb27b-1769719568313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9344f64-cdd3-4fad-958e-a0f84dfa3bd3-1769719574477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cynthia Ivette Pareja Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Sarah Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alfonso Javier Lopez Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful. ##### Alfonso Javier Lopez Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Emme Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Alaya Hotel was a lovely stay. The staff were very welcoming and friendly and made us feel comfortable. Daniel helped us check in after a long travel day, and was super informative and welcoming! He made our check in quick and easy so we could immediately relax (Thanks Daniel!) The room was lovely and tropical, room service was great, waitstaff were smiley, and the food was awesome! ##### Emme Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Chloe Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incredible location! One of the best hotels in the whole area ##### Chloe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Robert Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely beautiful. Staff was great. Town is very expensive. No pool here, but the beach is amazing. ##### Robert Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michel Dec 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Just returned from a lovely visit to Tulum. Alaya was lovely. We had a second floor beach front room with amazing views. The staff was friendly and welcoming. The food and service was excellent too. Looking forward to returning as 6 days was not long enough! ##### Michel Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Amanda Nov 4, 2025 Liked: Amenities It was great. They were always accommodating and very helpful and friendly! ##### Amanda Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Brenda Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful. ##### Brenda Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Juan Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one. ##### Juan Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Rebecca Oct 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful and the staff was excellent. ##### Rebecca Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Salil Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre. ##### Salil Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Scott Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome! ![](https://a.travel-assets.com/ugc/hotel-reviews/b94e2889-549f-4366-81ed-d3a249d59463-1758763361394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc648405-ec46-4603-bdc8-7e92ab2f8a00-1758763389801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88327d13-2984-46df-8296-296b07c90875-1758763393813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Scott Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Shonnan Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again. ##### Shonnan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Lizbeth Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/99bceede-3e03-44e4-aebf-2708a9b3187e-1764263406732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![We were able to visit this art museum for free, we went twice, at night when its all lit up and daytime.](https://a.travel-assets.com/ugc/hotel-reviews/2e93588e-caac-4259-a656-946c6ec2873a-1764263405755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce2cad3a-d064-40e7-b4ec-978f61e9dd6a-1764263406166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lizbeth Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Allan Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, nice stay, attentive staff, beautiful set up. ##### Allan Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Trace Nov 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, Staff was super friendly. ##### Trace Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### NANCY Jan 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend! ##### NANCY Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Juan Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST. THE BEST PLACE IVE DESTINED TOO THANK YOU ALAYA FOR GREAT HOSPITALITY. ##### Juan Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Merve Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay. ##### Merve Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Bashkim May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best decision so far. The place is so romantic and the service was great. I mean everything was just perfect. ##### Bashkim Stayed 3 nights in May 2025 ### 10/10 Excellent #### Karla Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and very clean ##### Karla Stayed 3 nights in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Casa Alebrije 2 BR at Attha Cenote](https://www.expedia.ca/Tulum-Hotels-Casa-Cenote-Mayab-2-BR-Paradise-Attha-Cenote.h32788046.Hotel-Information) > - [Amaka Calma Tulum](https://www.expedia.ca/Tulum-Hotels-Amaka-Riviera-Tulum.h42945551.Hotel-Information) > - [Villa Xel Ha Luxury Houses](https://www.expedia.ca/Tulum-Hotels-Villa-Xel-Ha-Luxury-Houses.h26505558.Hotel-Information) > - [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > - [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > - [Hotel Noah Tulum](https://www.expedia.ca/Tulum-Hotels-Hotel-Noah-Tulum.h105130261.Hotel-Information) > - [Arba II ](https://www.expedia.ca/Tulum-Hotels-Arba-II.h110399096.Hotel-Information) > - [Collection O Faisano Boutique Luxury Hotel, Tulum Beach](https://www.expedia.ca/Tulum-Hotels-Faisano-Nomadas.h89264118.Hotel-Information) > - [Fully equipped 2 bedroom apartment 204 East](https://www.expedia.ca/Tulum-Hotels-Fully-Equipped-2-Bedroom-Apartment-204-East.h110095719.Hotel-Information) > - [Motto by Hilton Tulum](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information) > - [Amazing and central new condo 2 bedroom La Veleta](https://www.expedia.ca/Tulum-Hotels-Amazing-And-Central-New-Condo-2-Bedroom-La-Veleta.h105813912.Hotel-Information) > - [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > - [Kin Tulum Jungle Deluxe](https://www.expedia.ca/Tulum-Hotels-Kin-Tulum-Jungle-Deluxe.h92636553.Hotel-Information) > - [Casa Agape Boutique Hotel](https://www.expedia.ca/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > - [Hotel Boutique TerraNova](https://www.expedia.ca/Tulum-Hotels-Hotel-Boutique-TerraNova.h35245287.Hotel-Information) > - [Blue Veleta Luxury Bedrooms](https://www.expedia.ca/Tulum-Hotels-Blue-Veleta-Luxury-Bedrooms.h57214506.Hotel-Information) > - [Kanté Hotel - Downtown Tulum](https://www.expedia.ca/Tulum-Hotels-Kante-Hotel.h100984938.Hotel-Information) > - [Central Park Lagunas By Sandy Powerful](https://www.expedia.ca/Tulum-Hotels-Central-Park-Lagunas.h90833156.Hotel-Information) > - [The Strabon Tulum](https://www.expedia.ca/Tulum-Hotels-The-Strabon-Tulum.h28850990.Hotel-Information) > - [Irie Tulum ](https://www.expedia.ca/Tulum-Hotels-Irie-Tulum.h70762076.Hotel-Information) > - [Era Hotel & SPA Tulum](https://www.expedia.ca/Tulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) > - [Casa Almendro](https://www.expedia.ca/Tulum-Hotels-Casa-Almendro.h27554151.Hotel-Information) > - [Majaro Apartments](https://www.expedia.ca/MAJARO-HOTEL-TULUM.h73709718.Hotel-Information) > - [Mi casa es Tu casa.](https://www.expedia.ca/Tulum-Hotels-Mi-Casa-Es-Tu-Casa.h38725636.Hotel-Information) > - [Yaax Kiin](https://www.expedia.ca/Tulum-Hotels-Yaax-Kiin.h24039279.Hotel-Information) > - [Radio Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Radio-Tulum-Hotel.h19260671.Hotel-Information) > - [Downtown Tulum Loft W/rooftop Pool](https://www.expedia.ca/Tulum-Hotels-Downtown-Tulum-Loft-Wrooftop-Pool.h101943402.Hotel-Information) > - [Amana' Tulum, front beach hotel](https://www.expedia.ca/Tulum-Hotels-Nutash-Tulum.h113730206.Hotel-Information) > - [Casa Madera Tulum - PH with private pool and bbq, 10 minutes from the beach.](https://www.expedia.ca/Tulum-Hotels-Casa-Madera-Tulum-PH-With-Private-Pool-And-Bbq.h23270806.Hotel-Information)