Title: Era Hotel & SPA Tulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Era Hotel & SPA Tulum Hotel with a full-service spa, in the vicinity of Tulum Mayan Ruins ![Exterior](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/df51c1ff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio Suite | Private kitchen](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/7b5f27fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/e11bc480.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/0e3a6390.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/bca489f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Era Hotel & SPA Tulum invites guests to unwind in lush gardens and a serene spa. Enjoy a hot stone massage, relax by the outdoor pool with sun loungers, and use amenities like WiFi and luggage storage. Bike rentals available for exploring Las Palmas Beach. 9.0 Wonderful ## Popular amenities - - Spa - Housekeeping - Laundry - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=36173067&PinnedHotelID=36173067&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Standard Double Room, 1 King Bed, Pool View](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/f5a7d7b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Pool View 10.0 Exceptional 1 review ### Highlights Separate bedroom Premium bedding Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Minibar In-room massage - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Superior Double Room, 1 King Bed, Pool View](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/85fc504b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Pool View 10.0 Exceptional 1 review ### Highlights Separate bedroom Premium bedding Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Minibar In-room massage - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/dd157c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Pool View ### Highlights Separate bedroom Premium bedding Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Minibar In-room massage - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/37000000/36180000/36173100/36173067/8eeec9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 1 King Bed, Pool View ### Highlights Free cribs/infant beds Separate bedroom Premium bedding Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Minibar - 269 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17460000/17456900/17456830/bd4d11be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Tulum Resort & Spa - All Inclusive Tulum - On private beach - Pool - Breakfast included - All-inclusive 7.6 Good 1,001 reviews CA $448 CA $448 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa.h17456830.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,980 reviews CA $488 CA $488 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![Private beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/21000000/20300000/20295700/20295634/4108448d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Valise Tulum, member of Small Luxury Hotels Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 160 reviews CA $764 CA $984 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum Apartments La Veleta - Pool - Parking included - Free WiFi - Air conditioning 10.0 Exceptional 2 reviews CA $112 CA $140 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![2 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61420000/61415300/61415298/ab8b0e52_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Tulum Zama - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 447 reviews CA $90 CA $113 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![Room, Oceanfront](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 353 reviews CA $273 CA $334 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102050000/102049400/102049375/08ab0ad9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BESPOKE, member of Small Luxury Hotels Tulum - Pool - Kitchen - Parking included - Free WiFi 9.6 Exceptional 30 reviews CA $345 CA $464 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Tulum-Hotels-BESPOKE.h102049375.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area](https://images.trvl-media.com/lodging/34000000/33580000/33571500/33571432/16200edb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orchid House Tulum Jungle Zama - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 194 reviews CA $168 CA $228 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![On the beach, white sand, free beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 609 reviews CA $232 CA $325 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi CA $105 CA $132 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=7e11af38-5f2e-44ff-b5ca-800c166ff679&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Era-Hotel-SPA-Tulum.h36173067.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20238%2C-87.47705&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1KNo7nW0RHFSkyxpRQjcZ0XzovY=) Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, QROO, 77760 #### What's nearby - Tulum National Park - 14 min drive - 4.5 km - Gran Cenote - 17 min drive - 6.8 km - Las Palmas Public Beach - 17 min drive - 6.0 km - Tulum Mayan Ruins - 18 min drive - 7.8 km - Playa Paraiso - 19 min drive - 6.7 km #### Getting around - Tulum Intl. Airport (TQO) - 42 min drive #### Restaurants - ‪Delicia - ‬9 min walk - ‪El Agavero - ‬9 min walk - ‪Guacamole Club - ‬9 min walk - ‪La Taqueria Pinches Tacos Shop - ‬1 min walk - ‪La Consentida - ‬8 min walk ## About this property ### Era Hotel & SPA Tulum Upscale hotel near Gran Cenote Located close to Las Palmas Public Beach and Playa Paraiso, Era Hotel & SPA Tulum provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna. Other perks include: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, smoke-free premises, and concierge services - Tour/ticket assistance, a front-desk safe, and a water dispenser Room features All guestrooms at Era Hotel & SPA Tulum boast comforts such as premium bedding, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - Daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c338811c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copal Tulum Hotel Zama - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,006 reviews CA $84 CA $106 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/63bf18a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 743 reviews CA $202 CA $270 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13008835&PinnedHotelID=13008835&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 631 reviews CA $113 CA $145 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers](https://images.trvl-media.com/lodging/82000000/81890000/81886800/81886775/268b780e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAN Tulum Hotel La Veleta - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 84 reviews CA $228 CA $280 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=81886775&PinnedHotelID=81886775&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42520000/42519400/42519314/062ec8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bardo Tulum City Center - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 414 reviews CA $275 CA $353 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=42519314&PinnedHotelID=42519314&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3390000/3389400/3389380/aee67cba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 505 reviews CA $464 CA $613 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3389380&PinnedHotelID=3389380&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 278 reviews CA $80 CA $134 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, Oceanfront](https://images.trvl-media.com/lodging/18000000/17880000/17876800/17876764/327acb51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 353 reviews CA $273 CA $334 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/7cf42155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 447 reviews CA $90 CA $113 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 566 reviews CA $170 CA $210 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Things to do - Bicycle rentals - Full-service spa - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Stair-free path to entrance ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Minibar ### More - Desk - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:30 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Era Hotel Tulum Era Tulum Hotel Era Hotel & SPA Tulum Tulum Tulum Era Hotel & SPA Tulum Hotel Hotel Era Hotel & SPA Tulum Era Hotel & SPA Tulum Tulum Era Hotel Era Era Hotel & SPA Tulum Hotel Era Hotel & SPA Tulum Tulum Era Hotel & SPA Tulum Hotel Tulum ## Frequently asked questions ### Does Era Hotel & SPA Tulum have a pool? > Yes, this property has an outdoor pool. ### Is Era Hotel & SPA Tulum pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Era Hotel & SPA Tulum? > Self parking is free at this property. ### What time is check-in at Era Hotel & SPA Tulum? > Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours. ### What time is check-out at Era Hotel & SPA Tulum? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Era Hotel & SPA Tulum located? > Located in La Veleta, this spa hotel is within 6 mi (10 km) of Tulum Mayan Ruins, Tulum National Park, and Gran Cenote. Las Palmas Public Beach and Playa Paraiso are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Era Hotel & SPA Tulum Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 5.0 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 64 8 - Good 15 6 - Okay 6 4 - Poor 2 2 - Terrible 5 ### 8/10 Good #### patrik Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Teresa at the reception was absolutely perfect and accommodating; she definitely adds value to the entire hotel. It's a pleasure to have staff like her. ##### patrik Stayed 1 night in Jan 2025 ### 6/10 Okay #### Steven Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fun stay. Hotel staff excellent. The hotel itself is okay, but nothing special. The setup of the room is a little odd, with the shower beside the bed, seperate from the toilet. Convenient for local bars and restaurants. ##### Steven Stayed 2 nights in Feb 2024 ### 8/10 Good #### Luis Eduardo Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It'a good choice if you aren't to picky ##### Luis Eduardo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Yan-Yan Jul 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very helpful with answering all our questions and they have great customer service. I feel very safe in this property by having a staff open the main door to come in the hotel. The pool area is very clean and quiet. It's a great location near eateries and shopping. ##### Yan-Yan Stayed 2 nights in Jul 2022 ### 8/10 Good #### David Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option. ##### David Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Olga Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó ##### Olga Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Liliana Aguilar Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a great location near several shops and restaurants. The room was super nice, with an open hot tub. ##### Liliana Aguilar Stayed 1 night in Mar 2025 ### 4/10 Poor #### Claudia Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The water came out mostly cold in the shower and the drain was closed so the water went down slowly. Was only there for one night place was clean the lady that was at the reception at night was friendly. ##### Claudia Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Nicole Nov 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war sehr schön. Personal sehr freundlich. ##### Nicole ### 10/10 Excellent #### Tasha L Sep 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!! ##### Tasha L Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Manuel Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito lugar. Excelente amenidades y un personal muy amable. ##### Manuel Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Evalerie Jun 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amabilidad ##### Evalerie Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Hernando Jun 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Gente amable y servicio excelente ##### Hernando Stayed 1 night in Jun 2023 ### 6/10 Okay #### Verified traveller May 29, 2023 Liked: Staff & service Disliked: Cleanliness, room comfort #### cómodo, bonito pero con mejoras por hacer La estancia y recepción, así como la atención fue sensacional, sin embargo hay varias mejoras que deberían hacer para mejorar el confort, desafortunadamente en la esquina de la misma cuadra, estan en obra y se percibe el ruido de la construcción. En las instalaciones del hotel en las habitaciones hay una lámparas con unas cubiertas de tejido que están sucias de meses, la regadera no tiene puerta lo que hace que el agua se salpique por todos lados, el ventilador no está perfectamente fijado al techo lo que hace que genere un ruido molesto para dormir, parece que falta en general cuidado con detalles para el mantenimiento de las habitaciones ##### Verified traveller Stayed 2 nights in May 2023 ### 6/10 Okay #### Santa Apr 2, 2023 Liked: Staff & service Disliked: Amenities Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team ##### Santa Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### patrick Mar 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cet hôtel est un véritable havre de paix. Beaucoup de bienveillance de la part d’Anola la responsable de l’hôtel et de son équipe. Nous recommandons virement cet établissement Patrick et Nathalie ##### patrick Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Donald Feb 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again! ##### Donald Stayed 8 nights in Feb 2023 ### 10/10 Excellent #### Shawna Dec 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Staying at Era Hotel... is like staying at your favourite Aunt's home! We were warmly welcomed curb-side with open arms (literally) and a beautiful smile by a vibrant woman named "Anola". Her energy and passion radiated as soon as we laid eyes on her. Our room was great! It was clean and well maintained. We loved the lush garden and pool. Mario the gentleman who works overnight, was very helpful. The breakfast which was included with our stay... was WOW! Super fresh, delicious, fast and instagram worthy! lol The location of the hotel is perfect. It's quiet; yet walkable with several cafe's, shops and restaurants tucked away just around the corner. Taxi's in Tulum are beyond expensive ($30 USD for 4.5km) So we rented an ATV to get around. It was the best idea and perfect to explore the area and enjoy the beach. Our airport driver Antonio was great and professional. He went above and beyond to assure that we were well taken care of and were collected and returned to the airport with ample time. \*PRO TIP: As the shuttle service is outsourced. Remember to make sure you have USD cash on you to pay the airport shuttle driver! To avoid any unnecessary stress. I will be recommending Era Tulum to all of my friends and family. We will certainly be back again soon! Thank you again for taking such great care of us ##### Shawna ### 8/10 Good #### Fanny Dec 13, 2022 Liked: Cleanliness, staff & service, room comfort The hotel is in quite near to the highway and it's situated a bit outside of the sentrum. It's a nice, little, hotel with a beautiful surroundings of green palms and trees with a small pool in between. We had good breakfast in a small caffe just beside the hotel. We stay only one night (supposed to stay 2). The reason we checked out earlier is that we couldn't stand the smell of the mould in the rooms. The rooms was clean, spacious and well decorated, but the smell was extremely strong. In my room (we had 2) the water from the shower Strats running when I opened the water at the sink. We also left earlier be cause we wanted to come closer to the beach as soon as possible. (the hotel is approximately 9-11 km away from the beach. Anyway, it is not so much to do in the sentrum unless you are willing to go several km looking at the shops. ##### Fanny Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Alexia Dec 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel con habitación confortable, diseño muy funcional y ducha excelente, hemos descansado y disfrutado de nuestra estancia, pues está en un barrio tranquilo , a 30 min a pie del pueblo y a 10-15 min de las playas en coche. Alrededor hay varios restaurantes y bares, es un barrio en construcción con muchos negocios de reciente apertura ##### Alexia Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Patricia Dec 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and simple architecture very spacious, airy and open. Lovely pool in courtyard area. Very courteous, helpful and welcoming young man at reception area. Great restaurant nearby. ##### Patricia Stayed 1 night in Nov 2022 ### 8/10 Good #### Kerry Nov 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Era Hotel is private and quiet. The staff are very nice, property is clean. We asked for an additional pillow twice and told that they didn't have any. Also, to arrange transportation to/from the airport you have to communicate with the hotel prior and pay additional. We were to have VIP benefits but did not receive whatever those were supposed to be. Very pretty hotel and the breakfast restaurant was great ##### Kerry Stayed 6 nights in Nov 2022 ### 10/10 Excellent #### Stephani Jun 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A gem in Tulum!!! I am so glad we found this small, quaint, beautiful hotel for a first time trip to Tulum. We loved the location because it was not at the beach, nor in the middle of the town. It was off a side road which was perfect for us! The staff was not only impeccable, but Anola almost treated us like family (she convinced us that 2PM was not the time of day to go walking since it was so hot :)). Gabriel, Wilber, Erick and Mario...all staff members made sure we were comfortable and had everything we needed! The rooms are minimalistic but perfect with a boho vibe and nice private balcony. The onsite spa is beyond amazing as was the onsite restaurant that provided breakfast with your stay (large portions) and lunch and dinner for purchase. We arrived late afternoon the first day and Gabriel made us fabulous drinks and dinner (he suggested the shrimp tacos and I am glad he did!!). The front desk is available 24/7 to help with taxis, recommendations, wine glasses, etc. We simply could not have asked for more!! ##### Stephani Stayed 5 nights in Apr 2022 ### 10/10 Excellent #### Syed May 23, 2022 Liked: Staff & service, amenities, property conditions & facilities Everyone who worked here was so nice and treated us like family I would recommend this hotel if u are visiting tulum they are near 7av which have nice restaurants and bars also not too far from the beach. Good people god bless. ##### Syed Stayed 2 nights in May 2022 ### 10/10 Excellent #### Mary Joselyne May 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great, just like in the pictures and breakfast was amazing. It’s a bit far from the center but we’re New Yorkers and we walked a lot but taxis are reasonably priced to the center, beach and la zona hotelera. ##### Mary Joselyne Stayed 6 nights in May 2022 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Mi Amor Tulum, a Small Luxury Hotel - Adults Only](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Hotel Cabañas Tulum Beach Hotel & Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Cabanas-Tulum-Beach-Hotel-Spa.h3263398.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)