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Ikal Hotel Tulum

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Plunge Pool Mayan Suite | Premium bedding, minibar, individually decorated, individually furnished
2 outdoor pools
Jungle Mayan Suite | Terrace/patio
Plunge Pool Mayan Suite | Terrace/patio
Oceanfront Suite with Plunge Pool | Premium bedding, minibar, individually decorated, individually furnished

Overview of Ikal Hotel Tulum

VIP Access

Ikal Hotel Tulum

3.5 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780

Explore the area

  • Popular LocationPlaya Paraiso4 min walk
  • Popular LocationTulum Mayan Ruins11 min walk
  • Popular LocationTulum National Park7 min drive
  • AirportTulum, Quintana Roo (TUY)18 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Tulum

Located in Tulum, Ikal Hotel Tulum is in a national park and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum National Park. Be sure not to miss outdoor adventures like hiking/biking trails, cave exploring, and ecotours.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Playa Paraiso - 4 min walk
  • Las Palmas Public Beach - 5 min walk
  • Tulum Mayan Ruins - 11 min walk
  • Playa Ruinas - 15 min walk
  • Tulum National Park - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

Restaurants

  • Bar Adelita - 5 min walk
  • Kitchen Table - 11 min walk
  • Casa Maria - 14 min walk
  • El Capitan - 5 min drive
  • La Coqueta - 5 min drive

About this property

Ikal Hotel Tulum

3.5-star hotel by the ocean, refurbished in 2019
Ikal Hotel Tulum is located close to Tulum Mayan Ruins, and provides a roundtrip airport shuttle, a beach bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to a massage or other spa services. The onsite international cuisine restaurant, Maia, features ocean views and brunch. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools
  • Full breakfast (surcharge), bike rentals, and a free beach club on site
  • Express check-out, multilingual staff, and a front desk safe
  • Concierge services, outdoor furniture, and tour/ticket assistance
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 19 individually furnished rooms boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas. Guests reviews speak well of the quiet rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers and designer toiletries
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 12-25 for adults and USD 12-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar

Restaurants on site

  • Maia

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Spa services
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property - December 2019
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Separate sitting area

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Tulum
Tulum
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Air conditioned
Air conditioned
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A tax is imposed by the city: USD 1.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 12 and USD 25 for children (approximately)
  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 135 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

IKAL Tulum Hotel
Ikal Tulum Cabin
Ikal Hotel Boutique
Ikal Boutique
Hotel Ikal Hotel Boutique Tulum
Ikal Hotel Boutique Tulum Tulum
Ikal Boutique Tulum
Hotel Ikal Hotel Boutique Tulum Tulum
Tulum Ikal Hotel Boutique Tulum Hotel
Ikal Tulum
Ikal Hotel Tulum Hotel
Ikal Hotel Tulum Tulum
Ikal Hotel Boutique Tulum
Ikal Hotel Tulum Hotel Tulum

Frequently asked questions

Does Ikal Hotel Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ikal Hotel Tulum?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Ikal Hotel Tulum on Dec 11, 2022 start from CA $185.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ikal Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ikal Hotel Tulum?

Limited spots are available.

What time is check-in at Ikal Hotel Tulum?

Check-in is from 3:00 PM - 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ikal Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ikal Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 135 per vehicle applies.

Where is Ikal Hotel Tulum located?

Located in Tulum, this beachfront hotel is in a national park and within a 15-minute walk of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).

Ikal Hotel Tulum Reviews

Ikal Hotel Tulum Reviews

Overall score and ratings

4.0

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 66 out of 113 reviews" "
" "5 - Excellent 58%
Rating 4 - Good. 14 out of 113 reviews" "
" "4 - Good 12%
Rating 3 - Okay. 11 out of 113 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 6 out of 113 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 16 out of 113 reviews" "
" "1 - Terrible 14%

4.1/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

gautham
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Beach club was the place to go.

1/5 Terrible

Zahir
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A great project with very poor management where profit is put before customer service. If your holiday goes smooth you probably won’t find any issues. I guarantee you though you’ll have something going wrong and that’s when you’ll realise that the troubleshooting is very poor. From water drainage issues in the shower / bath / toilet (in two different rooms) to electricity going off every night of our stay. Generators weren’t working all the time and there’s no management in the evenings or weekends. There’s no privacy in the toilet or the bath in the regular rooms. Unless you go for a treehouse or above. The water in the bath doesn’t drain well. Picture attached was 10mins after a 5 mins shower where the bath was still blocked with water.

5/5 Excellent

Elizabeth
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a private room right in front of the beach with our own little pool. It was absolutely breath taking. The architecture is beautiful. It’s all VERY outdoors. So there is a lot of sand, bugs, mosquitoes, there was a small crab in our bathroom where the plants were. So it’s not going to be the cleanest if that’s what you are looking for. Our pillows and bedding were a little stained but nothing major def a little sus tho. There was some minor privacy issues where some maintenance man I’m assuming it was kept walking past our bedroom window to a generator which was not cool because what if we were changing or something…there’s also construction next door to us I think so it was loud during the day. The staff was very friendly. There’s only one restaurant, but food and drinks we had were so good. Matcha mama is there which is also a must. If you walk down the beach there was another restaurant. The ruins are super close. Great location. Beautiful and very chill for relaxing.
Stayed 3 nights in Sep 2022

3/5 Okay

Alfonso
Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The facilities are amazing. The location is great. A couple of areas to improve on: Train staff. Two (tall and slim) guys at the restaurant were constantly using their smart phone. It seemed we had to wait for them to finish their busy online activity rather than them being on top of serving clients. When we arrived at the property, one of the receptionists told us when we had made our reservation. We replied we had done it 3 to 4 hours before hand. She said, oh well! That is why I do not have your reservation. She said well, let me see if I have any room available. I understand staff is foreign and not qualified but it just made me feel so not welcome. We asked for an iron that never arrived. When leaving, my friend and I said to both girls in the front desk, thank you for everything have a good day. Only one of them replied. The place is amazing, I think staff can be invited to complement that same experience.
Stayed 1 night in Sep 2022

4/5 Good

Shellie
Travelled with group
Liked: Staff & service, property conditions & facilities
Sophia, one of the receptionist, was amazing and made our stay wonderful! The only downside is the hotel is pretty far away from everything and the restaurant is super over priced.
Stayed 2 nights in Sep 2022

4/5 Good

Sofia
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

3/5 Okay

Sheana
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful. The view was amazing. Had my own private pool but my area was not very private. My neighbors constantly walked by my room and always had to take a peek. I either had to close my curtains for privacy and lose my view, or keep my curtains open and deal with the constant stares. The room was like glamping very outdoorsy. Even with all the doors closed you were still exposed to all the outdoor elements. The worst was the bugs. There were lots of bugs. They were even in my bed. If you're susceptible to mosquitos you won't like it here. And to top it off on my last day I found a water bug in my bathroom. Oh and the place is literally on the beach so sand is everywhere.
Stayed 6 nights in Aug 2022

1/5 Terrible

Rachel
Stayed 1 night in Aug 2022

5/5 Excellent

Mark
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the villas are arranged at Ikal is just amazing. The outdoor garden space, showers, and bathrooms are so refreshing. It's like you're glamping but with all the necessary amenities. It is something I have never experienced before. The property also had scooters and bikes onsite for rent. The restaurant provided breakfast, lunch, and dinner. The staff was very helpful when it came to questions, recommendations, and help with anything in general. They were easy to contact by Whatsapp and by going to the front office. The staff did everything necessary to accommodate my needs and requests during my stay. Niki helped us with most of our requests and he was excellent! He was always patient with us and provided excellent customer service! I can't say thanks enough.
Stayed 4 nights in Jun 2022