"Staff are amazing, super friendly and helpful. I was a solo traveler and they remembered me at the restaurants, remembered my allergy too! They staff keep the place clean and well run. The pool staff work hard getting everyone playing games, the bar staff never stop. Management should look into getting more bar staff working, one person for 15 people at a swim up bar is hard. Wait time is toooo long. Foood was good - definitely book ahead of time the restaurants you want. Enough pools and activities. The seaweed took over the beach but they had people out there everyday, working hard. Too bad about the seaweed. I felt safe and secure in my room and walking around.
This hotel doesn’t do shutttle so I worked with “eTransfers” shuttle and it was great. I did private transportation and the staff communication was superb. They WhatsApp you e writhing you need to know and where to go in the airport. "
A verified traveller stayed at Catalonia Riviera Maya Resort and Spa All Inclusive
"Second time at this property and can’t wait to go back. Staff is very friendly and takes great care of guest. Lots of activities for everyone or you can just relax by the pool or on the beach, "
A verified traveller stayed at Bahia Principe Grand Coba - All Inclusive
"lots of fun , great service, very friendly but professional, goo food, room, entertainment, breakfast, and the only thing I need to mention was the drinks at the pool were a little weak, but in the heat and all day , maybe that is a good thing."
A verified traveller stayed at Bahia Principe Grand Tulum - All Inclusive
"Room could use some renovation as well as the jacuzzi and the yard could get some cleaning from falling branches . Properly itself is gorgeous but far from their other properties. The good thing is the other properties is accessible ."
A verified traveller stayed at Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive