The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property
Upscale New Orleans hotel in New Orleans Central Business District with 24-hour fitness

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Front of property - evening/night
Room amenity
Lobby
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Gym

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Popular LocationCanal Street2 min walk
  • Popular LocationCaesars New Orleans Casino6 min walk
  • Popular LocationBourbon Street8 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive
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Room options

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Publishers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
Designer toiletries
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Interior Atrium View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton linens
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Editors, 2 Queen Beds with Sofa bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Editors)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Magazine Street View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Premium bedding
Designer toiletries
Private bathroom
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Canal Street and Café du Monde are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Aquarium and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

What's nearby

  • Canal Street - 2 min walk
  • Caesars New Orleans Casino - 6 min walk
  • Bourbon Street - 8 min walk
  • National World War II Museum - 14 min walk
  • Mercedes-Benz Superdome - 18 min walk

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Mother's Restaurant - 3 min walk
  • Ruby Slipper Cafe - Central Business District - 2 min walk
  • Willies Chicken Shack - 3 min walk
  • Geisha Sushi Bistro - 3 min walk
  • Trenasse - 3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Upscale hotel near Canal Street
Close to Caesars New Orleans Casino and National World War II Museum, The Eliza Jane, in The Unbound Collection by Hyatt provides a library, a fireplace in the lobby, and a bar. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Outdoor furniture, ATM/banking services, and wedding services
  • A 24-hour front desk, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the first-rate property condition
Room features
All 196 rooms boast comforts such as premium bedding and first-run movies, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels and first-run movies
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

Is The Eliza Jane, in The Unbound Collection by Hyatt pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Eliza Jane, in The Unbound Collection by Hyatt?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at The Eliza Jane, in The Unbound Collection by Hyatt on Jun 9, 2024 start from CA $251.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Eliza Jane, in The Unbound Collection by Hyatt?

Valet parking is available for USD 52 per day.

What time is check-in at The Eliza Jane, in The Unbound Collection by Hyatt?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Eliza Jane, in The Unbound Collection by Hyatt?

Check-out is at 11 AM.

Where is The Eliza Jane, in The Unbound Collection by Hyatt located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street, Caesars New Orleans Casino, and Bourbon Street. Audubon Aquarium and Mississippi River are also within 10 minutes. Canal at Magazine Stop and Canal at Decatur Stop are within a 5-minute walk.

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1003 reviews" "
Rating 8 - Good. 151 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

noelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel would have received a better score because the hotel itself was nice and the location was good. It was far enough away from bourbon street that it was quiet but close enough to walk everywhere. The reason the score isn’t good is because of the lack of communication. I noticed after I checked out that my room was billed for I’m assuming room service, however I never ordered anything nor charged anything to my room. I’ve called and left messages with accounting multiple times and send multiple emails. It’s been about 2 weeks and I have yet to hear anything back from them nor have I been refunded for the charge. Along the same lines of lack of communication, when we checked in the front desk person gave us tokens and said we could get a free cocktail with them whenever we wanted at the bar. We decided to go to the bar one night and get a few cocktails. As we were getting ready to settle up we mentioned the tokens and the bartender told us that the front desk was supposed to be more clear about the tokens, they weren’t for any cocktail, they were only good for a specific punch. That’s definitely not it was explained as we checked in.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fun, clean and had everything we needed for our trip. We would def stay again next time we’re in the area.
Stayed 3 nights in Apr 2024

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms small, shower low water pressure, old building
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Walter

It is a beautiful hotel, the staff were very accommodating.
Stayed 3 nights in Apr 2024

6/10 Okay

Gary W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very "proud" of their prices. Very lovely property. Room was quite small. Cost of parking car was high. We learned not to stay in a hotel just for the location.
Stayed 3 nights in Apr 2024

6/10 Okay

Ilse

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Our stay was overall a positive experience, but a few areas fell short for us. First off, we loved the hotel’s style, decor, cleanliness and convenient location. Lunch at the hotel restaurant was a hit too—the food and service were top-notch! However, we did run into some discomfort with our room. The bed was surprisingly uncomfortable, with a big dip in the middle that really affected our sleep during our five-night stay. Also, the shower pressure was weak, which made getting ready a bit of a hassle, and one of the elevators closest to our room was out of service one day. Our biggest complaint is with the customer service at the front desk specifically. When we checked in, we were told that the hotel does not charge any property fees, despite of me asking but we ended up getting extra charges on our last day. Checking out didn’t smooth things over either. They promised to send our invoice via email, but it never came through. Despite following up by email and through Expedia, we still haven’t received it almost 3 weeks later, leaving us in the dark about what exactly we were charged for. For future guests, I’d suggest asking for a printed bill when you check out to avoid any surprises. There’s a lot to like about this Hyatt, but our experience was definitely a mixed bag.
Stayed 5 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness
Disliked: Amenities
Property licated a short walk from French Quarter (on the quiett side of Canal St). My first time in New Orleans and having visited I doubt i would ever recommend anyone stay in the French Quarter itself. For me, the Eliza Jane was close enough to the action to enjoy the restaurants but far enough that there was quiet
Stayed 5 nights in Mar 2024

10/10 Excellent

David

Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful hotel building. Shopping was close by. The concierge was very helpful in setting up a swamp tour for us.
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0