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The Westin New Orleans

Photo gallery for The Westin New Orleans

Lobby
Presidential Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Bedroom, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin New Orleans

The Westin New Orleans

4.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
100 Rue Iberville, New Orleans, LA, 70130

Explore the area

  • Popular LocationAudubon Aquarium of the Americas3 min walk
  • Popular LocationHarrah's New Orleans Casino4 min walk
  • Popular LocationErnest N. Morial Convention Center19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)27 min drive

Room options

About this area

New Orleans

Located on a river, The Westin New Orleans is in French Quarter neighborhood and is connected to a shopping center. Bourbon Street and Decatur Street are local landmarks, and some of the area's attractions include Audubon Aquarium of the Americas and Audubon Insectarium. New Orleans Jazz Museum and Louisiana Children's Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Audubon Aquarium of the Americas - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Jackson Square - 9 min walk
  • Saint Louis Cathedral - 10 min walk
  • Ernest N. Morial Convention Center - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min drive
  • St Charles Streetcar Line - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • Huck Finn's Cafe - 3 min walk
  • Mr. Ed's Oyster Bar & Fish House - 4 min walk
  • Evangeline - 4 min walk
  • Daisy Dukes Restaurant - 5 min walk
  • Jimmy J's Cafe - 5 min walk

About this property

The Westin New Orleans

4.5-star luxury hotel near Canal Street
Near Bourbon Street and Caesars Superdome, The Westin New Orleans provides a grocery/convenience store, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at River 127, the onsite restaurant. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A computer station, multilingual staff, and free newspapers
  • Wedding services, luggage storage, and a ballroom
  • Guest reviews speak well of the proximity to shopping
Room features
All 437 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 27-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • River 127

Things to do

  • 24-hour fitness center

Family friendly

  • Grocery/convenience store
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (24309 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 33.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Is The Westin New Orleans pet-friendly?

Yes, The Westin New Orleans allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Westin New Orleans?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Dec 20, 2022 start from CA $241.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin New Orleans?

Self parking is available for USD 33.00 per day.

What time is check-in at The Westin New Orleans?

Check-in is from 3:00 PM - anytime.

What time is check-out at The Westin New Orleans?

Check-out is at noon.

Where is The Westin New Orleans located?

Located in French Quarter, this luxury hotel is steps from The Shops at Canal Place and Canal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 25 minutes by foot.

Can I cancel my reservation for free at The Westin New Orleans and receive a full refund?

Yes, The Westin New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 661 out of 1042 reviews" "
" "5 - Excellent 63%
Rating 4 - Good. 237 out of 1042 reviews" "
" "4 - Good 23%
Rating 3 - Okay. 75 out of 1042 reviews" "
" "3 - Okay 7%
Rating 2 - Poor. 37 out of 1042 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 32 out of 1042 reviews" "
" "1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Jorge Acosta, Miami
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, only the staff should take more care of people's behavior such as speaking loudly or smoking substances.

3/5 Okay

Robbin
Travelled with partner
Disliked: Amenities
No decent restaurant, no place to have a busiiness drink or lunch, hallways were not vacuumed in two weeks, the grab bar in the shower came off. House keepers were good.
Stayed 12 nights in Nov 2022

5/5 Excellent

Keith
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is I couldn’t stay longer… loved my stay here. The room was great, view was amazing, staff was accommodating. When I go back I’ll be staying here.
Stayed 4 nights in Nov 2022

5/5 Excellent

Stephen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all respects. Given upgrade to river view room and a complimentary breakfast, thank you. Friendly and efficient staff
Stayed 4 nights in Nov 2022

5/5 Excellent

shollanda
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2022

5/5 Excellent

Tanda Marie
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 7 nights in Nov 2022

1/5 Terrible

David
Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Continuous noise throughout the night due to elevator and equipment room. Our View as of roof of building (fun). Room service was a complete joke, limited menu paper plates and plastic forks, forgot items. Person on phone, extremely rude. Breakfast was a buffet that looked like something a motel 6, which we ended up leaving. Will not be staying again.
Stayed 1 night in Nov 2022

4/5 Good

Lilia
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There should be more signs regarding checking in on the 11th floor rather than ground floor. We were confused! The lobby itself should be more glamorous, rather small for size of the hotel. The room was spacious and had a nice bathroom. Staff was very nice.

5/5 Excellent

LaFawn
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean. I’ll definitely stay again

5/5 Excellent

Felicia
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel - lobby bar is always bumping. Great time would defintiely go back